Pet Palace Groomery

★★★☆☆
  • 2345 Southern Blvd Se

    Rio Rancho, NM 87124

    Map & Directions
  • 505-891-3269

About Pet Palace Groomery

Categories
  • Pet Services
  • Pet Grooming
Hours
M Closed, Tu-Sa 8am-6pm, Su Closed
Special Offer
Call Today!
Brands
  • American Standard
  • Hunter Douglas
  • Carrier
  • York
  • Payne
  • Coleman
  • Rheem
  • American Standard
  • American Standard
  • Rheem
Services
  • Installation
  • Sales
  • Digging
  • Septic Pumping
  • References
  • Replacements
  • Repairs
  • Holding Tank Pump Out
  • Septic Tank Location
  • Free Estimates

Pets & Animals

Pets & Animals
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Diana's Best Friends Grooming

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Grooming Serivces
    2.5 6
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    .

    I love Pet Palace and there work! they are very friendly and..yes getting your dog groomed cost money deal with it I've been to plently more places where they don't charge less then $40 on any dog. It's very rare it goes past 60 which is a really good deal and I know my dog isn't an angel and alot lot of people have bad dogs I would rather they stop working on my dog then get hurt...

    4
    ★★★★☆

    I love Pet Palace and there work! they are very friendly and..yes getting your dog groomed cost money deal with it I've been to plently more places where they don't charge less then $40 on any dog. It's very rare it goes past 60 which is a really good deal and I know my dog isn't an angel and alot lot of people have bad dogs I would rather they stop working on my dog then get hurt...

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    .

    When I called to get their coupon rate from newspaper was told $34. However when I picked up our small dog they wanted $45+!!!!! Woman said she was hard to handle...BALONEY!!! Not many dogs sit completely still for a groomer....ESPECIALLY when there's a bunch of kids running around IN the grooming area!!! If I'd know she'd be having kids in there I would NEVER have taken my dog in there! My dog is not mean but what IF she got scared and bit a child in there!?!? She's not used to kids!!! They didn't even attempt grooming my little girl's head/face at all! Disgusted and very disappointed!

    1
    ★☆☆☆☆

    When I called to get their coupon rate from newspaper was told $34. However when I picked up our small dog they wanted $45+!!!!! Woman said she was hard to handle...BALONEY!!! Not many dogs sit completely still for a groomer....ESPECIALLY when there's a bunch of kids running around IN the grooming area!!! If I'd know she'd be having kids in there I would NEVER have taken my dog in there! My dog is not mean but what IF she got scared and bit a child in there!?!? She's not used to kids!!! They didn't even attempt grooming my little girl's head/face at all! Disgusted and very disappointed!

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    .

    Took my shih tzu's there a year ago after my groomer for years moved away. One of my dogs, little and old, was really jumpy and wouldn't let anyone near her afterwards. Then over the weekend, I noticed a big dried bloody area under her neck & chest area (she's black so I didn't see it right away because of her fur). When I cleaned it off, I found a rather large V-shaped cut and two smaller wounds that really would have needed stitches, but by now it was too late. Talked to the Pet Palace owner and denied any problems when the dogs were there. But how could a dog be cut like that and nobody noticed the bleeding??? If they would have been honest about it from the beginning, I could understand that things happen, but they straight up lied about not knowing what happened. And by the way, my dogs are very accustomed to being groomed, and are exceptionally well-behaved during the process as I've been told by my original groomer and the one I use now, so even handling a rowdy dog during grooming was not an issue.

    0
    ★☆☆☆☆

    Took my shih tzu's there a year ago after my groomer for years moved away. One of my dogs, little and old, was really jumpy and wouldn't let anyone near her afterwards. Then over the weekend, I noticed a big dried bloody area under her neck & chest area (she's black so I didn't see it right away because of her fur). When I cleaned it off, I found a rather large V-shaped cut and two smaller wounds that really would have needed stitches, but by now it was too late. Talked to the Pet Palace owner and denied any problems when the dogs were there. But how could a dog be cut like that and nobody noticed the bleeding??? If they would have been honest about it from the beginning, I could understand that things happen, but they straight up lied about not knowing what happened. And by the way, my dogs are very accustomed to being groomed, and are exceptionally well-behaved during the process as I've been told by my original groomer and the one I use now, so even handling a rowdy dog during grooming was not an issue.

    Pros: None

    Cons: Careless

    .

    If in the event you choose to take your pet to Pet Palace, be sure you get an exact amount first. They will charge extra if your animal is difficult. Not really a bad thing if you know. They just don't tell you. Owner was not exactly friendly, to me that's important.

    2
    ★★☆☆☆

    If in the event you choose to take your pet to Pet Palace, be sure you get an exact amount first. They will charge extra if your animal is difficult. Not really a bad thing if you know. They just don't tell you. Owner was not exactly friendly, to me that's important.

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    1 out of 1 people found this review helpful.

    .

    I took my dog in to get shaved for the summer because he is a lab/chow mix and his shedding hair is driving me nuts. They did a great job and he looks great, but it cost a lot! Granted, this is my first time taking a dog to the groomer, so I had no idea what it cost, but WOW! almost $60!

    3
    ★★★☆☆

    I took my dog in to get shaved for the summer because he is a lab/chow mix and his shedding hair is driving me nuts. They did a great job and he looks great, but it cost a lot! Granted, this is my first time taking a dog to the groomer, so I had no idea what it cost, but WOW! almost $60!

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    .

    Groomers are very good and do excellent work, however, the owner has a bad attitude and is very rude. Even though they do excellent work, would not return due to owners attitude and rudeness. Owner does good work when she feels like it. First 2 visits were great, last one did not provide good grooming. Pet's hair was not cut like asked, actually didn't look like pet's hair was even cut at all.

    4
    ★★★★☆

    Groomers are very good and do excellent work, however, the owner has a bad attitude and is very rude. Even though they do excellent work, would not return due to owners attitude and rudeness. Owner does good work when she feels like it. First 2 visits were great, last one did not provide good grooming. Pet's hair was not cut like asked, actually didn't look like pet's hair was even cut at all.

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