Albuquerque Animal Emergency Clinic PC

★★★★☆
  • 4000 Montgomery Blvd NE

    Albuquerque, NM 87109

    Map & Directions
  • 505-884-3433

Pets & Animals

Pets & Animals
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Our 11 yr Aussie Mix (Tobi) recently passed 2/12/14 from a surgery related infection, not performed at this facility. When he passed, the Dr. called and I was at the hospital in 25min. I walked in crying and informed the receptionist I was

3
★★★★★

Our 11 yr Aussie Mix (Tobi) recently passed 2/12/14 from a surgery related infection, not performed at this facility. When he passed, the Dr. called and I was at the hospital in 25min. I walked in crying and informed the receptionist I was

.

Great care for my great dane pup. Expensive compared to my regular vet but well worth it to know that my puppy had the best care possible.

3
★★★★★

Great care for my great dane pup. Expensive compared to my regular vet but well worth it to know that my puppy had the best care possible.

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Good pet care when you really need it! The staff and vets at this hospital are there to help your pet 24/7. We had to take our kitty in after she was hit by a car and they were so supportive during this horrible accident. We appreciated

3
★★★★★

Good pet care when you really need it! The staff and vets at this hospital are there to help your pet 24/7. We had to take our kitty in after she was hit by a car and they were so supportive during this horrible accident. We appreciated

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THEY KILLED OUR DOG... Took our diabetic chocolate lab in on a Sunday in a diabetic coma. They wanted to keep her for a 12 hour period. Kept saying how many critical patients they had. Basically they tossed our dog in a cage, and let her

3
★★★★★

THEY KILLED OUR DOG... Took our diabetic chocolate lab in on a Sunday in a diabetic coma. They wanted to keep her for a 12 hour period. Kept saying how many critical patients they had. Basically they tossed our dog in a cage, and let her

.

The animal care was good in an emergency on a Sunday; the billing practices are NOT. The initial deposit was paid for on a friend's credit card ($1500) which was authorized by the cardholder. Subsequently, the card was charged for additional funds in excess of $1600 (NOT authorized by the cardholder) for which promissory notes had already been signed, and payments already made toward the total. When these charges were reversed by the bank, the clinic resubmitted the charges and claimed they had paperwork authorizing the charging of the credit card. So far, proof of this has not been forthcoming.

0
★☆☆☆☆

The animal care was good in an emergency on a Sunday; the billing practices are NOT. The initial deposit was paid for on a friend's credit card ($1500) which was authorized by the cardholder. Subsequently, the card was charged for additional funds in excess of $1600 (NOT authorized by the cardholder) for which promissory notes had already been signed, and payments already made toward the total. When these charges were reversed by the bank, the clinic resubmitted the charges and claimed they had paperwork authorizing the charging of the credit card. So far, proof of this has not been forthcoming.

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I believe I was at the Albuquerque Animal Emergency Clinic the day that annemck653 was there to pick up her dog. Bit by a rattlesnake? She was very loud in her complaints about the bill and it seemed the receptionist was overwhelmed. From what I gathered the lady, in a nutshell, didn't want to pay for the services the Emergency Clinic rendered. Yes, the Emergency Clinic may seem to charge more for their services, but they are open 24 hours a day, 7 days a week, even holidays. I am very grateful that they are available for all of my emergency needs. They are the only clinic in Albuquerque that offer such services. This lady should be thanking them for saving her dog. The doctors and staff are great!

2
★★★★★

I believe I was at the Albuquerque Animal Emergency Clinic the day that annemck653 was there to pick up her dog. Bit by a rattlesnake? She was very loud in her complaints about the bill and it seemed the receptionist was overwhelmed. From what I gathered the lady, in a nutshell, didn't want to pay for the services the Emergency Clinic rendered. Yes, the Emergency Clinic may seem to charge more for their services, but they are open 24 hours a day, 7 days a week, even holidays. I am very grateful that they are available for all of my emergency needs. They are the only clinic in Albuquerque that offer such services. This lady should be thanking them for saving her dog. The doctors and staff are great!

Pros: Open 24/7, only one in the city.

Cons: Longer waits.

.

I signed an estimate of charges for from $642.78 to $697.85. When I went in the next morning to pick up my dog..I was given a bill for over $1600. I was told I authorized the additional over the phone the night before in added services. I said, I certainly never authorized, or was consulted for $1000 !

Much more time was spent at initial consult, in getting me to sign for bills, than talking about what my dog needed.

0
★☆☆☆☆

I signed an estimate of charges for from $642.78 to $697.85. When I went in the next morning to pick up my dog..I was given a bill for over $1600. I was told I authorized the additional over the phone the night before in added services. I said, I certainly never authorized, or was consulted for $1000 !

Much more time was spent at initial consult, in getting me to sign for bills, than talking about what my dog needed.

 

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