Mati By Kabana Jewelers

★☆☆☆☆
  • 6600 Menaul Blvd NE Ste 209

    Albuquerque, NM 87110

    Map & Directions
  • 505-883-8078

About Mati By Kabana Jewelers

Hours
Mon. - Thu. 10am - 9pm;Fri. 8am - 9pm;Sat. 8am - 8pm;Sun. 11am - 7pm

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My husband purchased a pair of earrings at Mati downtown and was told that they were returnable. I attempted to return them at Mati uptown and was told that they were returnable for store credit only (which he had never been told) and that even though I had the receipt, my husband would have to be the one to actually receive the credit!!! I was also told that the store credit would be good indefinitely.
When my husband brought in the earrings to be credited he was made to wait while several telephone calls were made and was then told that the credit was good for only 1 year. All of our dealings were with the store manager.

1
★☆☆☆☆

My husband purchased a pair of earrings at Mati downtown and was told that they were returnable. I attempted to return them at Mati uptown and was told that they were returnable for store credit only (which he had never been told) and that even though I had the receipt, my husband would have to be the one to actually receive the credit!!! I was also told that the store credit would be good indefinitely.
When my husband brought in the earrings to be credited he was made to wait while several telephone calls were made and was then told that the credit was good for only 1 year. All of our dealings were with the store manager.

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