Now We're Cooking

★★★☆☆
35.1476 -106.555
Map and Directions to Now We'Re Cooking

505-857-9625

5901 Wyoming Blvd NE Ste S

Albuquerque, NM

87109

Get Directions

About Now We're Cooking

Details
Hours
Mon. - Sat. 9:30am - 6pm;Sun. CLOSED

Home & Garden

Home & Garden
More choices in Albuquerque:
Resultset_next

Royal Prestige Albuquerque

1307 San Pedro Dr NE Albuquerque, NM

Resultset_next

Williams-Sonoma

2261 Q St NE # G Albuquerque, NM

2.8181818 11
Hi! Sign in to let us know how Now We're Cooking was?
Write a Review
Reviews 1 - 11 of 11.
.

The store does have a very good selection, however their prices are on the high side for the brands they sell as compared to other stores. I still would shop here more often, however, if it weren't for the way the staff continuously hovers over customers. This has happened every time I've gone in, and I've seen it happen to the other customers while I'm shopping as well. I'm a well dressed woman in my 40's and have gone in there occasionally over the past 10+ years. Each time, I feel like someone is expecting me to stuff items under my shirt and run out the door.

On my most recent trip, my husband and I were stopped and asked what we were shopping for, so they led us to the pie plates. We tried to discuss privately whether we wanted to spend as much as they were charging because the brands they carried were in the $40+ range, but we could not distance ourselves from the sales woman by more than 5 or 6 steps. If we went to the next aisle, she followed; if we stood facing each other to talk quietly she moved up right behind me. Even when told we wanted to discuss it privately for a moment, she still hovered a few feet away.

I have bought nice items for myself and gifts there over the years, but the last experience was the final straw. I don't mind a watchful eye, but hovering over customers every second they're in the store is rude and disconcerting. I'd rather shop somewhere that I'm treated as a customer rather than as a potential criminal.

1
★☆☆☆☆

The store does have a very good selection, however their prices are on the high side for the brands they sell as compared to other stores. I still would shop here more often, however, if it weren't for the way the staff continuously hovers over customers. This has happened every time I've gone in, and I've seen it happen to the other customers while I'm shopping as well. I'm a well dressed woman in my 40's and have gone in there occasionally over the past 10+ years. Each time, I feel like someone is expecting me to stuff items under my shirt and run out the door.

On my most recent trip, my husband and I were stopped and asked what we were shopping for, so they led us to the pie plates. We tried to discuss privately whether we wanted to spend as much as they were charging because the brands they carried were in the $40+ range, but we could not distance ourselves from the sales woman by more than 5 or 6 steps. If we went to the next aisle, she followed; if we stood facing each other to talk quietly she moved up right behind me. Even when told we wanted to discuss it privately for a moment, she still hovered a few feet away.

I have bought nice items for myself and gifts there over the years, but the last experience was the final straw. I don't mind a watchful eye, but hovering over customers every second they're in the store is rude and disconcerting. I'd rather shop somewhere that I'm treated as a customer rather than as a potential criminal.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I dont believe the positive feeds re this store one bit. Some companies pay folks to post them, I suspect NWC has done so. My husband and I were browsing, had several items we needed, we were comparrison shopping, carefully examining our choices,had actually decided to buy there. Until we were harrassed and "monitored" to the point where we left without buying a thing. They made us feel so uncomfortable & were so unfriendly. Too bad for them. We purchased our commercial grade mixer/system, grinder & other food prep equipment from an online store, A sale that totaled about 3k.... too bad for them, their poor customer service has to cost them more than that daily.

1
★☆☆☆☆

I dont believe the positive feeds re this store one bit. Some companies pay folks to post them, I suspect NWC has done so. My husband and I were browsing, had several items we needed, we were comparrison shopping, carefully examining our choices,had actually decided to buy there. Until we were harrassed and "monitored" to the point where we left without buying a thing. They made us feel so uncomfortable & were so unfriendly. Too bad for them. We purchased our commercial grade mixer/system, grinder & other food prep equipment from an online store, A sale that totaled about 3k.... too bad for them, their poor customer service has to cost them more than that daily.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I just called a few minutes ago to check on a price of a knife that caught my attention a couple of weeks back looking for a gift for a friend. It was a new Ergo Knuckle Sandwich Knife, Guy Fieri edition. I asked the yound lady who answered the phone about the Ergo knife. She claimed that they did not carry that particular brand. When I stated it was the red and blue Knuckle Sandwich knife, she then knew what I was talking about.

I understand this is retail and it is probably just a summer job for this young lady, but I would expect a person to know the products that they carry in their store. I tell you, customer service in young people is non existent. It's a lost art.

3
★★★☆☆

I just called a few minutes ago to check on a price of a knife that caught my attention a couple of weeks back looking for a gift for a friend. It was a new Ergo Knuckle Sandwich Knife, Guy Fieri edition. I asked the yound lady who answered the phone about the Ergo knife. She claimed that they did not carry that particular brand. When I stated it was the red and blue Knuckle Sandwich knife, she then knew what I was talking about.

I understand this is retail and it is probably just a summer job for this young lady, but I would expect a person to know the products that they carry in their store. I tell you, customer service in young people is non existent. It's a lost art.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I called to ask if they carry a particular cookbook. The person who answered was very vague about it and said she would check. Less than a minute later she was back on the line to say she "thought" they didn't carry it.
I was left to wonder if she really checked! Lost a sale...

2
★★☆☆☆

I called to ask if they carry a particular cookbook. The person who answered was very vague about it and said she would check. Less than a minute later she was back on the line to say she "thought" they didn't carry it.
I was left to wonder if she really checked! Lost a sale...

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I was in your wonderful shop day before yesterday and have been in many time. Have purchased over $500. at a time, but usually around $100. I consider myself a valued customer and travel there all the way from Taos which is 2 1/2 hrs. drive. I arrived and asked to use the bathroom and was rudely told that I would have to go two stores up to use Borders restroom. It is not good or fair to Borders when I am not purchasing anything in their store and when I purchase a lot at Now We're Cooking. Please chance this. Your customers deserve this. Being forced to go to Border's is not fair to them or your customers. I am calling to order more of what I purchased two days ago and hope to be able to remain your customer, but no more Border's restrooms please.
Thank you-

4
★★★★☆

I was in your wonderful shop day before yesterday and have been in many time. Have purchased over $500. at a time, but usually around $100. I consider myself a valued customer and travel there all the way from Taos which is 2 1/2 hrs. drive. I arrived and asked to use the bathroom and was rudely told that I would have to go two stores up to use Borders restroom. It is not good or fair to Borders when I am not purchasing anything in their store and when I purchase a lot at Now We're Cooking. Please chance this. Your customers deserve this. Being forced to go to Border's is not fair to them or your customers. I am calling to order more of what I purchased two days ago and hope to be able to remain your customer, but no more Border's restrooms please.
Thank you-

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I have always found the staff of Now We're Cooking to be first rate. They know their inventory and are always willing to assist you in finding what ever you are looking for, and sometimes a few things you did not realize you were looking for!! LOL!! I find this store to have an exceptional inventory as well. As a small business owner myself, I always try to shop at a locally owned store before I give my business to a chain or an internet business!

5
★★★★★

I have always found the staff of Now We're Cooking to be first rate. They know their inventory and are always willing to assist you in finding what ever you are looking for, and sometimes a few things you did not realize you were looking for!! LOL!! I find this store to have an exceptional inventory as well. As a small business owner myself, I always try to shop at a locally owned store before I give my business to a chain or an internet business!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I just spoke with a very friendly and helpful "Andrew"!!! I needed an unusual item for the weekend and they not only had it in stock...but they held it for me w/o needing a cc! Thank you!!! Party is on this weekend wooohoo!

4
★★★★☆

I just spoke with a very friendly and helpful "Andrew"!!! I needed an unusual item for the weekend and they not only had it in stock...but they held it for me w/o needing a cc! Thank you!!! Party is on this weekend wooohoo!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I just called on the phone inquiring about a can opener. The lady that answered the phone was mumbling and condescending. She was very vague about what they carried and I seemed to have inconvenienced her by calling. When I asked her the brands that they carried she said I probably never heard of them, and then mumbled something incoherent. I will not be going there if it were the only place to buy.

1
★☆☆☆☆

I just called on the phone inquiring about a can opener. The lady that answered the phone was mumbling and condescending. She was very vague about what they carried and I seemed to have inconvenienced her by calling. When I asked her the brands that they carried she said I probably never heard of them, and then mumbled something incoherent. I will not be going there if it were the only place to buy.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Rude owner. Made me feel horrible about wanting to return something, even though I had purchased it the previous day and the product was undamaged. 0

1
★☆☆☆☆

Rude owner. Made me feel horrible about wanting to return something, even though I had purchased it the previous day and the product was undamaged. 0

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

This store is my favorite in Albuquerque. It has almost everything you can imagine for your kitchen. I recommend it to anyone who needs kitchen stuff.

5
★★★★★

This store is my favorite in Albuquerque. It has almost everything you can imagine for your kitchen. I recommend it to anyone who needs kitchen stuff.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

It is located in the Far NE Heights off the intersection of Wyoming and Academy in the same shopping center as Whole Foods and Borders. Parking is plentiful, just nor directly in front of the store. They carry specialty culinary equipment in addition to every day necessities. The staff is extremely helpful, and if they don't have it they will direct you to where it can be found.

4
★★★★☆

It is located in the Far NE Heights off the intersection of Wyoming and Academy in the same shopping center as Whole Foods and Borders. Parking is plentiful, just nor directly in front of the store. They carry specialty culinary equipment in addition to every day necessities. The staff is extremely helpful, and if they don't have it they will direct you to where it can be found.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.