Los Ranchos Gun Shop

★★★★☆
  • 6542 4th St NW 6542

    Los Ranchos De Albuquerque, NM 87107

    Map & Directions
  • 505-345-4276

Sports & Recreation

Sports & Recreation
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4.3333 3
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Have no idea what these people were talking about when it came to customer service. From what I read from the other 2 comments, I think they were at R Peterson's gun shop. Every time I walk into Los Ranchos, they just let me look until I

3
★★★★★

Have no idea what these people were talking about when it came to customer service. From what I read from the other 2 comments, I think they were at R Peterson's gun shop. Every time I walk into Los Ranchos, they just let me look until I

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I too had a terrible experience with their customer service. Purchased a firearm for my son on 12/29/10 took it to the range a couple of times and had the extractor pin break. Took it back to the shop and asked them to order the part,

3
★★★★★

I too had a terrible experience with their customer service. Purchased a firearm for my son on 12/29/10 took it to the range a couple of times and had the extractor pin break. Took it back to the shop and asked them to order the part,

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Their prices and selection are pretty good, but their customer service is lousy. You can be standing right in front of them looking at their ammunition and they will walk away instead of providing any kind of customer service. When they finally do ask you what you want, they are rude about it as if you were a burden to them. They stuff their faces with food on the counter right in front of the customers. Overall, they seem upset when a customer enters the store, even good, high-dollar customers. I've never seen anyone look so depressed when a customer spends $1,500 with them. I won't be going back there again.

0
★☆☆☆☆

Their prices and selection are pretty good, but their customer service is lousy. You can be standing right in front of them looking at their ammunition and they will walk away instead of providing any kind of customer service. When they finally do ask you what you want, they are rude about it as if you were a burden to them. They stuff their faces with food on the counter right in front of the customers. Overall, they seem upset when a customer enters the store, even good, high-dollar customers. I've never seen anyone look so depressed when a customer spends $1,500 with them. I won't be going back there again.

Pros: Good prices, selection

Cons: Lousy customer service, irritable staff

 

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