Thunderbird Harley-Davidson

★★★☆☆
  • 5000 Alameda BLVD, NE

    Albuquerque, NM 87113

    Map & Directions
  • 505-856-1600

About Thunderbird Harley-Davidson

Categories
  • Motorcycle Dealers
  • Motorcycle Parts & Accessories
  • Motorcycle Rentals
  • Motorcycle Repair
Details
  • Harley Davidson
  • Leather Clothing
Hours
M-F 9am-8pm, Sa 9am-6pm, Su 10am-4pm
Special Offer
Call Now For Specials
Payment Options
  • Financing

Automotive

Automotive
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We have shopped at Thunderbird for many years, and today we had really bad service - I believe their service has really gone down hill lately; we were going to upgrade our bike this year; prepared to spend a bit with this dealership, but

1
★★★☆☆

We have shopped at Thunderbird for many years, and today we had really bad service - I believe their service has really gone down hill lately; we were going to upgrade our bike this year; prepared to spend a bit with this dealership, but

.

The sales staff is AMAZING in all departments. If you're looking to buy a bike, talk to Bam, Andrew, Floyd or Ivy. They are pretty much all amazing there. Motor clothes is GREAT too. Where else can you go in one time and they remember your

1
★★★☆☆

The sales staff is AMAZING in all departments. If you're looking to buy a bike, talk to Bam, Andrew, Floyd or Ivy. They are pretty much all amazing there. Motor clothes is GREAT too. Where else can you go in one time and they remember your

.

The sales staff is AMAZING in all departments. If you're looking to buy a bike, talk to Bam, Andrew, Floyd or Ivy. They are pretty much all amazing there. Motor clothes is GREAT too. Where else can you go in one time and they remember your name next time your there?

We got a bike that was not mechanically sound and were told different things by different people who said they knew what the issue was. They resolved the issue to their satisfaction and PARTIALLY mine. I can't say I'm happy with this resolution, but thanks to the sales staff I would consider buying from them again.

1
★☆☆☆☆

The sales staff is AMAZING in all departments. If you're looking to buy a bike, talk to Bam, Andrew, Floyd or Ivy. They are pretty much all amazing there. Motor clothes is GREAT too. Where else can you go in one time and they remember your name next time your there?

We got a bike that was not mechanically sound and were told different things by different people who said they knew what the issue was. They resolved the issue to their satisfaction and PARTIALLY mine. I can't say I'm happy with this resolution, but thanks to the sales staff I would consider buying from them again.

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I went into Harley in Albuquerque during their rush, the lines were long, they looked under-staffed. I was just looking for a paper gasket and an o-ring, and I was hoping to get some fork oil, as I have some bike repair experience from my grandfather. The lines were barely moving, and then a charming young man from the warehouse came and met my gaze. I never caught his actual name, just "O-DOG." This kid was smart, quick, and had me outta there in a flash. He ran back to the warehouse and returned with exactly what I needed, I even decided to hang around the store and buy a few shirts and some pants, where a nice young girl helped out. It is very rare that you find someone who will gladly do the footwork for clearly no commission. If I were that guy's boss, I would certainly consider a raise or risk losing him. Thanks, O-DOG! I will definitely return and I will ask for you next time. Bike is running great!

5
★★★★★

I went into Harley in Albuquerque during their rush, the lines were long, they looked under-staffed. I was just looking for a paper gasket and an o-ring, and I was hoping to get some fork oil, as I have some bike repair experience from my grandfather. The lines were barely moving, and then a charming young man from the warehouse came and met my gaze. I never caught his actual name, just "O-DOG." This kid was smart, quick, and had me outta there in a flash. He ran back to the warehouse and returned with exactly what I needed, I even decided to hang around the store and buy a few shirts and some pants, where a nice young girl helped out. It is very rare that you find someone who will gladly do the footwork for clearly no commission. If I were that guy's boss, I would certainly consider a raise or risk losing him. Thanks, O-DOG! I will definitely return and I will ask for you next time. Bike is running great!

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at this point.....they have turned the tables on what use to be and now I find that they are truly making effort to become the best in the state....
for those who have not had good luck, try again because they will listen and go out of

2
★★★★★

at this point.....they have turned the tables on what use to be and now I find that they are truly making effort to become the best in the state....
for those who have not had good luck, try again because they will listen and go out of

.

My co-worker and I took the class last month, and were very pleased with the program. We were both unsure about riding, and as beginners were very nervous. Our first night of class was great! The instructor was welcoming and encouraged

2
★★★★☆

My co-worker and I took the class last month, and were very pleased with the program. We were both unsure about riding, and as beginners were very nervous. Our first night of class was great! The instructor was welcoming and encouraged

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TODAY THE INSTUCTORS OVER A HARLEY FAILED MY WIFE ON THE RIDERS COURSE. WAS GIVEN NO ANSWER, ONLY THAT SHE COULD COME BACK. NOW, I HAVE BEEN RIDING FOR 36 YEARS, TAUGHT RIDING IN JAPAN ON THE MILITARY BASE FOR 1 1/2 YRS, I SAT ON MY BIKE

1
★★☆☆☆

TODAY THE INSTUCTORS OVER A HARLEY FAILED MY WIFE ON THE RIDERS COURSE. WAS GIVEN NO ANSWER, ONLY THAT SHE COULD COME BACK. NOW, I HAVE BEEN RIDING FOR 36 YEARS, TAUGHT RIDING IN JAPAN ON THE MILITARY BASE FOR 1 1/2 YRS, I SAT ON MY BIKE

.

On our trip to New Mexico this year we stopped at the Albuquerque Harley store. Sort of missed the "old school" feel of the older downtown store, but times change, and Harley stores change with the times. This is a fancy store with all the bells and whistles and they had a nice selection of T-shirts for my Harley T-shirt addicted husband

5
★★★★★

On our trip to New Mexico this year we stopped at the Albuquerque Harley store. Sort of missed the "old school" feel of the older downtown store, but times change, and Harley stores change with the times. This is a fancy store with all the bells and whistles and they had a nice selection of T-shirts for my Harley T-shirt addicted husband <G>

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.

I recently their "Rider'sEdge" course to get my motorcycle licence. I asked 3 times when I signed up "Is it ok if I don't know anything about motorcycles" and all 3 times I got "They will teach you everything". Well. I guesed I asked the wrong question. Although they did tell you how to work the motorcycles, if you don't pick up and learn within an hour they appearntly remove you from the field-portion and ask that you pay $150 to retake the field portion. I was out there less then 2 hours before they removed me. I attempted to get a refund since I payed for 10 hours of driving and got 1 and a half they kindly asked me to talk to the Rideredge manager... I'v been told "She'll be in tomarrow" 3 times now? Still no refund.
Only adding to the faustration, there were 2 other people at the field with me. (Total of 3) and 2 instructors. Why couldn't I have time to pratice? I still don't know seeing the two other people in the course with me not only had their own motorcycles but has ridden before... Big waste of time, effort and money...

1
★★☆☆☆

I recently their "Rider'sEdge" course to get my motorcycle licence. I asked 3 times when I signed up "Is it ok if I don't know anything about motorcycles" and all 3 times I got "They will teach you everything". Well. I guesed I asked the wrong question. Although they did tell you how to work the motorcycles, if you don't pick up and learn within an hour they appearntly remove you from the field-portion and ask that you pay $150 to retake the field portion. I was out there less then 2 hours before they removed me. I attempted to get a refund since I payed for 10 hours of driving and got 1 and a half they kindly asked me to talk to the Rideredge manager... I'v been told "She'll be in tomarrow" 3 times now? Still no refund.
Only adding to the faustration, there were 2 other people at the field with me. (Total of 3) and 2 instructors. Why couldn't I have time to pratice? I still don't know seeing the two other people in the course with me not only had their own motorcycles but has ridden before... Big waste of time, effort and money...

Pros: The floor employees are very kind and helpful.

Cons: The rideredge course is very misleading.

Message from Thunderbird Harley-Davidson

We welcome you to check out our events calendar at http://www.thunderbirdhd.com/event_calendar.asp and come join us for a variety of different causes, charities, and a little good ol' fashioned fun. Transitioning into a long-standing and successful dealership is both exciting and challenging. We look forward to earning your respect, your friendship, and your business as well. We invite you to come in and experience Thunderbird Harley-Davidson...we really do want to take great care of you.

More about Thunderbird Harley-Davidson

We sell new Harley-Davidson motorcycles and offer a large selection of used motorcycles from a variety of manufacturers including Triumph, Suzuki, Honda, Buell, and more depending on availability. We also offer the Rider's Edge motorcycle training course, bike repair, Harley-Davidson clothing and accessories, parts, and rentals.

 

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