Los Alamos National Bank

★★☆☆☆
  • 77 Rover Blvd

    Los Alamos, NM 87544

    Map & Directions
  • 505-662-5171

About Los Alamos National Bank

Hours
Mon-Fri 9am-5pm

Finance

Finance
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2.0 1
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This is a smaller branch of LANB (the main branch is on Trinity Drive). While it suffices for making relatively brain-less transactions (for example, depositing a single check), anything slightly out of the ordinary will sure to stump the clueless and rude tellers. I tried to make a principal payment on my mortgage with a separate check, and even after explaining it simply and clearly to the teller, she was stumped. What more, when I tried to clear it up with her supervisor, the teller kept insisting she was doing it right. The supervisor took her word and left me feeling like an idiot. From now on, I would rather make the drive to the main branch 20 miles away where they do things right the first time, and it is always service with a smile.

PROS: Okay for VERY simple transactions.
CONS: Incompetent tellers with bad attitudes.

2
★★☆☆☆

This is a smaller branch of LANB (the main branch is on Trinity Drive). While it suffices for making relatively brain-less transactions (for example, depositing a single check), anything slightly out of the ordinary will sure to stump the clueless and rude tellers. I tried to make a principal payment on my mortgage with a separate check, and even after explaining it simply and clearly to the teller, she was stumped. What more, when I tried to clear it up with her supervisor, the teller kept insisting she was doing it right. The supervisor took her word and left me feeling like an idiot. From now on, I would rather make the drive to the main branch 20 miles away where they do things right the first time, and it is always service with a smile.

PROS: Okay for VERY simple transactions.
CONS: Incompetent tellers with bad attitudes.

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