Geek Squad

★★☆☆☆
  • 55 Hotel Cir NE

    Albuquerque, NM 87123

    Map & Directions
  • 505-298-3585

About Geek Squad

Categories
  • Consumer Electronics Repair Shops
  • Consumer Electronics Stores
  • Appliance Repair
  • Computer Repair Services
  • Data Recovery
  • Computer Networks
Hours
M-Th 10am-9pm, F-Sa 10am-10pm, Su 10am-8pm
Special Offer
Black Friday 2016

Computer & Internet Services

Computer & Internet Services
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They never answer the phone, it will ring for 10 min to a hour. The service is slow. The geek squad sucks. And I have had to send my camera in to get fixed 2 times, so far... I have never been put on hold for so long any place else.... And you stand at the service counter to speak with some one, and when you do they don't know how to help... So you date for some one else... Vary frustrating.... !!!!! The worst service I have ever seen... I will not shop in that store ever agin..

1
★☆☆☆☆

They never answer the phone, it will ring for 10 min to a hour. The service is slow. The geek squad sucks. And I have had to send my camera in to get fixed 2 times, so far... I have never been put on hold for so long any place else.... And you stand at the service counter to speak with some one, and when you do they don't know how to help... So you date for some one else... Vary frustrating.... !!!!! The worst service I have ever seen... I will not shop in that store ever agin..

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Over the past two weeks, I've called both the store itself and BestBuy.com: 1st time called the store & waited on hold for 86 minutes. The next morning I called this store repeatedly, over and over again, and the phone just rang continuously. They never did answer the phone. I finally just drove there. They told me more than once they were installing a new phone system. I really didn't care, and they seemed not to care either. Talked to a "manager", and he said was frustrated as well, cause he coldn't even get his voice-mail messages. This from a store that specializes in technology? They also screwed up an online "ship-to-store" order and never did get it right. Won't be going back to this store.

1
★☆☆☆☆

Over the past two weeks, I've called both the store itself and BestBuy.com: 1st time called the store & waited on hold for 86 minutes. The next morning I called this store repeatedly, over and over again, and the phone just rang continuously. They never did answer the phone. I finally just drove there. They told me more than once they were installing a new phone system. I really didn't care, and they seemed not to care either. Talked to a "manager", and he said was frustrated as well, cause he coldn't even get his voice-mail messages. This from a store that specializes in technology? They also screwed up an online "ship-to-store" order and never did get it right. Won't be going back to this store.

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.

this best buy is great. they have every single electronic thing that you could want. there is a best buy closer to where i live but i like this one a lot better. when ever there is something that i want it is usually out of stock at the one closes to me but when i come here they always have it.

4
★★★★☆

this best buy is great. they have every single electronic thing that you could want. there is a best buy closer to where i live but i like this one a lot better. when ever there is something that i want it is usually out of stock at the one closes to me but when i come here they always have it.

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