Zoey's TLC Bed & Breakfast for Dogs & Cats

★★★☆☆
Bed & Breakfast for Dogs, along with other services, including day care, grooming, pick-up and delivery, nature walks.
  • 114 Industrial Park Pl NE

    Rio Rancho, NM 87124

    Map & Directions
  • 505-892-5811

About Zoey's TLC Bed & Breakfast for Dogs & Cats

Hours
Mon-Fri: 7:00am-5:30pm Sat: 8:00am-5:00pm

Pets & Animals

Pets & Animals
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We left our dog at Zoey's TLC (Tender Loving Care) while we were on Christmas vacation in Mexico for five days. The care given to dogs at Zoey's TLC is in no humane way any of the three (TLC).

We got in late last night (around 10 PM) and

3
★★★★★

We left our dog at Zoey's TLC (Tender Loving Care) while we were on Christmas vacation in Mexico for five days. The care given to dogs at Zoey's TLC is in no humane way any of the three (TLC).

We got in late last night (around 10 PM) and

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I have brought my cats to Zoey's TLC twice now, and I have been very pleased. I am very picky about who takes care of my pets. Zoey's has friendly staff, and caring and responsible owners. I have dropped in unexpectedly for surprise visits and have found the catery very clean, no smells. They have fed my cats per my instructions as I bring in my own food and treats. The bedding and liter boxes are always clean and the water bowls full. I can truly say that my cats have been well cared for at Zoey's. I have taken a tour of Zoey's on one of their busiest days right before Christmas), and was amazed at how many dogs (around 130) and Cats (approximately 18) were being taken care of. All dogs were fed, walked, cages cleaned and disinfected. I have nothing but great reviews for Zoey's Tlc. Thank you for taking such great care of my furry friends.

5
★★★★★

I have brought my cats to Zoey's TLC twice now, and I have been very pleased. I am very picky about who takes care of my pets. Zoey's has friendly staff, and caring and responsible owners. I have dropped in unexpectedly for surprise visits and have found the catery very clean, no smells. They have fed my cats per my instructions as I bring in my own food and treats. The bedding and liter boxes are always clean and the water bowls full. I can truly say that my cats have been well cared for at Zoey's. I have taken a tour of Zoey's on one of their busiest days right before Christmas), and was amazed at how many dogs (around 130) and Cats (approximately 18) were being taken care of. All dogs were fed, walked, cages cleaned and disinfected. I have nothing but great reviews for Zoey's Tlc. Thank you for taking such great care of my furry friends.

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I had never left my dogs with Zoey's but a friend recommended them. I went there several weeks before leaving town because I needed to tour the facility and get the paper work done so my friend could take them and pick them up for me. The staff was very pleasant and knowledgeable. The tour make me take pause and after reflecting on what I saw, I later cancelled my reservations (over Christmas) and made other arrangements. They appear to have 3 types of boarding: 1) in the main section, kennels (cages) are stacked one on top of the other, when full (and it was or very close) there were literally wall to wall dogs, each one barking at the top of their lungs. This led me to wonder how they cleaned the top, when the bottom is occupied & the side cages for that matter? In all fairness I didn't ask that question but my mind worked overtime.. 2) between the main and luxury sections are a few brick enclosed small areas, more pricey than the main and there's a noticeable difference in regard to noise level and I imagine the comfort for the pet and 3) The Luxury sections are closest to the office and they are the largest bricked in kennels with monitoring capabilities for the owners (very pricey & they were empty). In the middle section, also pricey, two kennels were occupied, one had 2 dogs and they were standing in their own urine and urine was on the blanket or bed (can't recall which), the other kennel had 2 dogs and there were feces all over. I completed the paperwork and paid the deposit but I stewed over what I saw and couldn't imagine leaving my little dogs there. So that's when I called and arranged for someone to come to the house during the holiday. No, I wouldn't recommend this business unless you can afford the very pricey, monitoring rooms. My guess is that these are watched by the staff closely too.

2
★★☆☆☆

I had never left my dogs with Zoey's but a friend recommended them. I went there several weeks before leaving town because I needed to tour the facility and get the paper work done so my friend could take them and pick them up for me. The staff was very pleasant and knowledgeable. The tour make me take pause and after reflecting on what I saw, I later cancelled my reservations (over Christmas) and made other arrangements. They appear to have 3 types of boarding: 1) in the main section, kennels (cages) are stacked one on top of the other, when full (and it was or very close) there were literally wall to wall dogs, each one barking at the top of their lungs. This led me to wonder how they cleaned the top, when the bottom is occupied & the side cages for that matter? In all fairness I didn't ask that question but my mind worked overtime.. 2) between the main and luxury sections are a few brick enclosed small areas, more pricey than the main and there's a noticeable difference in regard to noise level and I imagine the comfort for the pet and 3) The Luxury sections are closest to the office and they are the largest bricked in kennels with monitoring capabilities for the owners (very pricey & they were empty). In the middle section, also pricey, two kennels were occupied, one had 2 dogs and they were standing in their own urine and urine was on the blanket or bed (can't recall which), the other kennel had 2 dogs and there were feces all over. I completed the paperwork and paid the deposit but I stewed over what I saw and couldn't imagine leaving my little dogs there. So that's when I called and arranged for someone to come to the house during the holiday. No, I wouldn't recommend this business unless you can afford the very pricey, monitoring rooms. My guess is that these are watched by the staff closely too.

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.

Owners at Zoeys always go for the minimum when servicing and caring for the dogs there.
The owners have poor communication with they're team along with me (the customer.)
My dog was taken there for a week and not cared for properly, she was not being fed properly. When it was time to pick her up they had no idea where her toys were or bed I had provided them...they were lost. I would never go there again.

1
★☆☆☆☆

Owners at Zoeys always go for the minimum when servicing and caring for the dogs there.
The owners have poor communication with they're team along with me (the customer.)
My dog was taken there for a week and not cared for properly, she was not being fed properly. When it was time to pick her up they had no idea where her toys were or bed I had provided them...they were lost. I would never go there again.

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1 out of 1 people found this review helpful.

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The Owners are Gambling Addicts. The Manager is Paranoid and has Depression. Plus the Kennel Supervisor is Addict of Prescription Drugs. Many people have quit because of the craziness. It's like working with four Don Rickles who think they are Caesar and they are not even funny. (Four people, who think they have power and love to talk smack about the employers.) They even have a disabled guy work there for 2 hours and they don't even pay him. They City of Rio Rancho should sue them! Take your pets to http://www.enchantmentpetresort.com/ It's more professional and do not waste your money at Zoey's TLC because only TLC is the money they get from you.

1
★☆☆☆☆

The Owners are Gambling Addicts. The Manager is Paranoid and has Depression. Plus the Kennel Supervisor is Addict of Prescription Drugs. Many people have quit because of the craziness. It's like working with four Don Rickles who think they are Caesar and they are not even funny. (Four people, who think they have power and love to talk smack about the employers.) They even have a disabled guy work there for 2 hours and they don't even pay him. They City of Rio Rancho should sue them! Take your pets to http://www.enchantmentpetresort.com/ It's more professional and do not waste your money at Zoey's TLC because only TLC is the money they get from you.

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We boarded our 2 greyhounds with Zoey's and they lost 5-10 lbs each during 4 days. We found that the dogs were not fed per our instructions (we provided the food). The caretaker did not read the instructions according to Zoey's management and I question why the kennel supervisor did not catch this neglect. I will not return to Zoey's.

2
★★☆☆☆

We boarded our 2 greyhounds with Zoey's and they lost 5-10 lbs each during 4 days. We found that the dogs were not fed per our instructions (we provided the food). The caretaker did not read the instructions according to Zoey's management and I question why the kennel supervisor did not catch this neglect. I will not return to Zoey's.

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My dog Nelly who is super nervous, enjoys going to Zoey's for grooming. My instructions to "make her look pretty" are always carried out by Sherry and any of the other groomers who take good care of her. She is an old english sheep dog mix and I took her originally because I just didn't know where to start when it came to clipping her. They did. The people in there are always friendly, take her if I'm delayed and call promptly when she is finished. I have no hesitation in recommending them to friends.

4
★★★★☆

My dog Nelly who is super nervous, enjoys going to Zoey's for grooming. My instructions to "make her look pretty" are always carried out by Sherry and any of the other groomers who take good care of her. She is an old english sheep dog mix and I took her originally because I just didn't know where to start when it came to clipping her. They did. The people in there are always friendly, take her if I'm delayed and call promptly when she is finished. I have no hesitation in recommending them to friends.

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1 out of 1 people found this review helpful.

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Place is cleaned, front desk service is friendly.

Groomer did not listen to our needs.

We requested scissors cut our dog was completed shaved. We requested no poodle cut, our dog is poodle mix, we got a cheap poodle cut. We requested to have hair cut up to 2 inches our dog was cut 3/4 inch. We requested to be present at the time of grooming the groomer began shaving without calling us.
We were quoted 45 plus taxes we were charged $80

1
★☆☆☆☆

Place is cleaned, front desk service is friendly.

Groomer did not listen to our needs.

We requested scissors cut our dog was completed shaved. We requested no poodle cut, our dog is poodle mix, we got a cheap poodle cut. We requested to have hair cut up to 2 inches our dog was cut 3/4 inch. We requested to be present at the time of grooming the groomer began shaving without calling us.
We were quoted 45 plus taxes we were charged $80

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