el Rincon Pet Hospital

★★★☆☆
35.3058 -106.548
Map and Directions to el Rincon Pet Hospital

505-771-3311

528 W Highway 550

Bernalillo, NM

87004

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About el Rincon Pet Hospital

Categories
  • Pet Boarders and Sitters
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
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3.2 10
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Reviews 1 - 10 of 10.
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9/10. We have had two labradors treated at el Rincon over several years. The level of personal care and discussion of care alternatives has always been outstanding. We recently had to put our elder Lab down. el Rincon staff did an outstanding job of helping us through a very tough decision.

5
★★★★★

9/10. We have had two labradors treated at el Rincon over several years. The level of personal care and discussion of care alternatives has always been outstanding. We recently had to put our elder Lab down. el Rincon staff did an outstanding job of helping us through a very tough decision.

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With an appointment, I brought my Carin Terrior pup in for neutering, and a dew claw removal at 8 this morning. He hasn't eaten in 12-15 hours, and I don't know when he last had a drink. I was just told he had not had surgery yet (1400)...WTF. This is the absolutely worst vet care we have ever had....and $500+ dollars. Are you kidding?

1
★☆☆☆☆

With an appointment, I brought my Carin Terrior pup in for neutering, and a dew claw removal at 8 this morning. He hasn't eaten in 12-15 hours, and I don't know when he last had a drink. I was just told he had not had surgery yet (1400)...WTF. This is the absolutely worst vet care we have ever had....and $500+ dollars. Are you kidding?

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Dr. Robertson was a talented, cutting-edge & compassionate veterinarian;she moved out of state Spring '09.
Sister hospital Petroglyph killed my dog through over-treatment/under-communication. The "new owners" didn't bother to answer my letter. El Rincon still overcharges, and the clinic is badly managed. Long waits, temporary vets.

1
★☆☆☆☆

Dr. Robertson was a talented, cutting-edge & compassionate veterinarian;she moved out of state Spring '09.
Sister hospital Petroglyph killed my dog through over-treatment/under-communication. The "new owners" didn't bother to answer my letter. El Rincon still overcharges, and the clinic is badly managed. Long waits, temporary vets.

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I was calling to take my dog in for her regular teeth cleaning and was given a verbal estimate of 250 for the cleaning. I arrived on site at the prescribed time and received a new estimate for 330 which included a mandatory office consultation. A what? When I asked what that was for they said they wanted to look her over. When I said I don't need a consultation, I need her teeth cleaned and I had a verbal estimate for 250 they wouldn't honor it. I decided to take my business elsewhere out of principal. I wont be coming back, hopefully you don't either.

1
★☆☆☆☆

I was calling to take my dog in for her regular teeth cleaning and was given a verbal estimate of 250 for the cleaning. I arrived on site at the prescribed time and received a new estimate for 330 which included a mandatory office consultation. A what? When I asked what that was for they said they wanted to look her over. When I said I don't need a consultation, I need her teeth cleaned and I had a verbal estimate for 250 they wouldn't honor it. I decided to take my business elsewhere out of principal. I wont be coming back, hopefully you don't either.

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Had been searching for a new vet in Rio Rancho for some months now and had narrowed it down to 3 possibilities. Had heard negative stories about El Rincon in the past but when I heard that Dr Hudgell was now involved with this office, my decision was made (had prior positive experiences with him at Petroglyph).

Made an initial visit to check out the place and was very impressed by the staff, facility and the hours.Took my new Border Collie rescue in for his first doctor's visit (12 ticks, tapeworms, fear of animals) and he responded well and to the friendly staff and he received all the right care at a reasonable cost.

Have since taken my other dogs in and received just as good care with them, including addressing some concerns that I was previously advised not to worry about.

I am glad I made the switch.

5
★★★★★

Had been searching for a new vet in Rio Rancho for some months now and had narrowed it down to 3 possibilities. Had heard negative stories about El Rincon in the past but when I heard that Dr Hudgell was now involved with this office, my decision was made (had prior positive experiences with him at Petroglyph).

Made an initial visit to check out the place and was very impressed by the staff, facility and the hours.Took my new Border Collie rescue in for his first doctor's visit (12 ticks, tapeworms, fear of animals) and he responded well and to the friendly staff and he received all the right care at a reasonable cost.

Have since taken my other dogs in and received just as good care with them, including addressing some concerns that I was previously advised not to worry about.

I am glad I made the switch.

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My cat Bosco, who had feline leukemia, crashed suddenly over a weekend. I called El Rincon first thing Monday morning and was told to bring Bosco in right away and that Dr. Robertson could see him before she started seeing appointments. Upon arrival the staff immediately began evaluating Bosco, and after running tests, it was apparent the leukemia was full blown and the humane thing to do was to put him down. The level of explanation, care, concern, and sympathy expressed by everyone at the hospital made this awful experience that much better. The bill was very reasonable, especially considering I was a walk-in emergency. I had gone to this hospital before went it was under different ownership, and was not terribly impressed. I'm so glad I went back, Dr. Robertson and her staff are just wonderful people who love animals.

5
★★★★★

My cat Bosco, who had feline leukemia, crashed suddenly over a weekend. I called El Rincon first thing Monday morning and was told to bring Bosco in right away and that Dr. Robertson could see him before she started seeing appointments. Upon arrival the staff immediately began evaluating Bosco, and after running tests, it was apparent the leukemia was full blown and the humane thing to do was to put him down. The level of explanation, care, concern, and sympathy expressed by everyone at the hospital made this awful experience that much better. The bill was very reasonable, especially considering I was a walk-in emergency. I had gone to this hospital before went it was under different ownership, and was not terribly impressed. I'm so glad I went back, Dr. Robertson and her staff are just wonderful people who love animals.

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I was very happy with the service and the doctors even though I don't generally use (or need) allopathic treatment. They didn't overcharge and were willing to help my dog diagnostically and let me continue to work with a homeopathic vet from out of state. The doctor (clearly someone who ADORED dogs) was open-minded and not pushy. I sincerely appreciated that.

Thank you!

4
★★★★☆

I was very happy with the service and the doctors even though I don't generally use (or need) allopathic treatment. They didn't overcharge and were willing to help my dog diagnostically and let me continue to work with a homeopathic vet from out of state. The doctor (clearly someone who ADORED dogs) was open-minded and not pushy. I sincerely appreciated that.

Thank you!

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I found a stray dog, a puppy. We put up signs and no one claimed her. So, I took her to El Rincon; they were close to my house. The staff was friendly, quick, and they scanned her and found a chip. They called the number, but the numbers were disconnected. They told me the legal requirements about adopting a stray chipped dog. In the interim, they vaccinated her, and examined her. She was already fixed, and gave me additional info about her. The bill was about $200, with Advantage and Heartguard. Overall, it was a pleasant experience. The vet was super nice and informative. Vets are generally expensive, so the bill was not a surprise.

4
★★★★☆

I found a stray dog, a puppy. We put up signs and no one claimed her. So, I took her to El Rincon; they were close to my house. The staff was friendly, quick, and they scanned her and found a chip. They called the number, but the numbers were disconnected. They told me the legal requirements about adopting a stray chipped dog. In the interim, they vaccinated her, and examined her. She was already fixed, and gave me additional info about her. The bill was about $200, with Advantage and Heartguard. Overall, it was a pleasant experience. The vet was super nice and informative. Vets are generally expensive, so the bill was not a surprise.

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This hospital is now under new ownership and the prices have been decreased to make veterinary medical care more affordable. The staff has also been replaced since this review. We provide excellent patient care at affordable prices. We welcome new and old patients and provide excellent care for the community.

The Staff at El Rincon Pet Hospital

5
★★★★★

This hospital is now under new ownership and the prices have been decreased to make veterinary medical care more affordable. The staff has also been replaced since this review. We provide excellent patient care at affordable prices. We welcome new and old patients and provide excellent care for the community.

The Staff at El Rincon Pet Hospital

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OVERPRICED! Brought my dog in for a chronic cough. $830.00 later ($300 higher than the estimate that already floored me) I find out I can't refill her perscription without another examination. It's been 5 months since her last visit when they told me she would need to be on this medication the rest of her life. The icing on the cake, they charge exactly 500% of the price that I can buy the med from an online supplier for. What set me off is when I tried to renew the prescription with them at the online price or I would just order it online. THEY CANCEL THE PRESCRIPTION AND TELL ME I WOULD HAVE TO BRING MY DOG IN AGAIN!

1
★☆☆☆☆

OVERPRICED! Brought my dog in for a chronic cough. $830.00 later ($300 higher than the estimate that already floored me) I find out I can't refill her perscription without another examination. It's been 5 months since her last visit when they told me she would need to be on this medication the rest of her life. The icing on the cake, they charge exactly 500% of the price that I can buy the med from an online supplier for. What set me off is when I tried to renew the prescription with them at the online price or I would just order it online. THEY CANCEL THE PRESCRIPTION AND TELL ME I WOULD HAVE TO BRING MY DOG IN AGAIN!

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