Ted Wiens Tire & Auto Ctr

★★☆☆☆
36.2085 -115.205
Map and Directions to Ted Wiens Tire & Auto Ctr

702-647-8473

2750 N Decatur Blvd

Las Vegas, NV

89108

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Automotive

Automotive
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Reviews 1 - 17 of 17.
.

I have only taken my car in once for an oil change. At that time I was also notified that i needed a new tire as there was a nail in the side and it was unrepairable, new filters, brakes, and possibly having an oil leak. I got a new tire as I wasn't going to take the chance of having a blow out and it was low so I was good with that. The brakes, well I replaced them as well. But I refused the other stuff. Now I notice that I still have a leaky tire. Hmmm...thinking they rotated them and when they put the new tire on the next day, they did not replace the correct one. Going back today to see what they tell me about the tire. We will see...

2
★★☆☆☆

I have only taken my car in once for an oil change. At that time I was also notified that i needed a new tire as there was a nail in the side and it was unrepairable, new filters, brakes, and possibly having an oil leak. I got a new tire as I wasn't going to take the chance of having a blow out and it was low so I was good with that. The brakes, well I replaced them as well. But I refused the other stuff. Now I notice that I still have a leaky tire. Hmmm...thinking they rotated them and when they put the new tire on the next day, they did not replace the correct one. Going back today to see what they tell me about the tire. We will see...

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I am a former manager with this company. As one who has run everyday operations, and been shared with the company's vision, I am qualified to advise everyone to take their vehicles elsewhere.
About 3-4 years ago a hotshot Store Manager took the place of a great Operations Manager. Since then the quality of everything from Mechanics to Managers has plumetted. In years past Wiens did right by it's customers. Now it is sell sell sell. They have daily managers quotas for mant services, ie. Brakes, alignments, and tires.
Their claim of ," complete auto care ", is false. They sub-let many jobs, becoming a middle-man or broker. Your engine or transmission is repaired by someone else, "complete" with another substantial mark up.
Speceficly, I was a Service Manager. The Store Managers are merely puppets. We ran the shops. While there, I ran my shop as square as possible. Because of that I didn't fit in. I left, and am now happy for it.
Best of fortune to you in your search for honest auto repair. You'll need it.

1
★☆☆☆☆

I am a former manager with this company. As one who has run everyday operations, and been shared with the company's vision, I am qualified to advise everyone to take their vehicles elsewhere.
About 3-4 years ago a hotshot Store Manager took the place of a great Operations Manager. Since then the quality of everything from Mechanics to Managers has plumetted. In years past Wiens did right by it's customers. Now it is sell sell sell. They have daily managers quotas for mant services, ie. Brakes, alignments, and tires.
Their claim of ," complete auto care ", is false. They sub-let many jobs, becoming a middle-man or broker. Your engine or transmission is repaired by someone else, "complete" with another substantial mark up.
Speceficly, I was a Service Manager. The Store Managers are merely puppets. We ran the shops. While there, I ran my shop as square as possible. Because of that I didn't fit in. I left, and am now happy for it.
Best of fortune to you in your search for honest auto repair. You'll need it.

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.

Scam artists. I wouldn't suggest my worst enemy take his car to this place. I took my car in here for a simple inspection on a noise and came out with a quote for nearly $5k on work that didn't even need to be done. That included new tires on a set I bought 6 months ago. These guys are a total joke, the mechanics are complete morons, and thank God I know a lot about cars bcuz I was able to call his bluff more than once. I have reason to believe they tampered with my car, as I had to make a small repair myself (problem that was not there the week before) when I brought the car back home. These are untrustworthy and scrupulous mechanics. I ended up taking my car to the dealership and the guys there laughed when I showed them the quote. They told me this place has a horrid reputation as liars and scam artists and fixed the problem for only $250. And everyone knows dealerships always cost an arm and a leg. NEVER GO TO THIS PLACE UNLESS YOU WANT TO BE SCAMMED!!! Oh yeah and the 'sales reps' in the office know absolutely nothing about cars, and I overheard them misinforming someone going in for a simple oil change, a mistake that'll cost that poor lady her entire engine. Stay away at all costs.

1
★☆☆☆☆

Scam artists. I wouldn't suggest my worst enemy take his car to this place. I took my car in here for a simple inspection on a noise and came out with a quote for nearly $5k on work that didn't even need to be done. That included new tires on a set I bought 6 months ago. These guys are a total joke, the mechanics are complete morons, and thank God I know a lot about cars bcuz I was able to call his bluff more than once. I have reason to believe they tampered with my car, as I had to make a small repair myself (problem that was not there the week before) when I brought the car back home. These are untrustworthy and scrupulous mechanics. I ended up taking my car to the dealership and the guys there laughed when I showed them the quote. They told me this place has a horrid reputation as liars and scam artists and fixed the problem for only $250. And everyone knows dealerships always cost an arm and a leg. NEVER GO TO THIS PLACE UNLESS YOU WANT TO BE SCAMMED!!! Oh yeah and the 'sales reps' in the office know absolutely nothing about cars, and I overheard them misinforming someone going in for a simple oil change, a mistake that'll cost that poor lady her entire engine. Stay away at all costs.

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.

I had been using Ted Wiens for the last 15 yrs until this morning. It seems like the last 2 or 3 yrs their quaility of work and perfessionalism has gone to the toilet. Two months ago I took my truck to get the tires rotated since I've bought atleast 3 sets of tires their over the years. We'll about 4 or 5 days after I reliazed that I was missing 2 of my lug nuts off of the same tire! So I checked all of my lugs and found over half of them needing atleast 2 full turns to be even close to tight.

1
★☆☆☆☆

I had been using Ted Wiens for the last 15 yrs until this morning. It seems like the last 2 or 3 yrs their quaility of work and perfessionalism has gone to the toilet. Two months ago I took my truck to get the tires rotated since I've bought atleast 3 sets of tires their over the years. We'll about 4 or 5 days after I reliazed that I was missing 2 of my lug nuts off of the same tire! So I checked all of my lugs and found over half of them needing atleast 2 full turns to be even close to tight.

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.

This place is the worst they tell you that it wil only be an hour and then it turns up being 3 hours for a battery change and transmission drain and fill...I will never come back to this place. All of them are jokes waste of time and money! be prepared to waste your day at this company!

1
★☆☆☆☆

This place is the worst they tell you that it wil only be an hour and then it turns up being 3 hours for a battery change and transmission drain and fill...I will never come back to this place. All of them are jokes waste of time and money! be prepared to waste your day at this company!

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1 out of 1 people found this review helpful.

.

I have been taking my '03 Hyundai Accent to Ted Wiens Tire & Auto and I am very impressed with their customer service and quality of repair work done. On one occasion I was not
happy with the repair job and the technician who worked on my
car scheduled me to bring my car back in to correct the problem to my satisfaction...AT NO CHARGE! I would truly
recommend Ted Wiens Tire & Auto Ctr at Boulevard Mall.
Very efficient and honest service. Ted Wiens Rocks! Oh,
by the way, be sure to ask for Matt.

5
★★★★★

I have been taking my '03 Hyundai Accent to Ted Wiens Tire & Auto and I am very impressed with their customer service and quality of repair work done. On one occasion I was not
happy with the repair job and the technician who worked on my
car scheduled me to bring my car back in to correct the problem to my satisfaction...AT NO CHARGE! I would truly
recommend Ted Wiens Tire & Auto Ctr at Boulevard Mall.
Very efficient and honest service. Ted Wiens Rocks! Oh,
by the way, be sure to ask for Matt.

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0 out of 1 people found this review helpful.

.

I do not trust this business. My car was having some trouble so I took it there for an estimate. They said the problem was something I knew it wasn't since I had just had that fixed elsewhere a few months ago. I took it to another shop and they diagnosed the problem which was something totally different than Ted Weins diagnosed. The second shop fixed my car to my total satisfaction. Ted Weins was either incompetent or trying to rip me off. Either way I will never go there again.

1
★☆☆☆☆

I do not trust this business. My car was having some trouble so I took it there for an estimate. They said the problem was something I knew it wasn't since I had just had that fixed elsewhere a few months ago. I took it to another shop and they diagnosed the problem which was something totally different than Ted Weins diagnosed. The second shop fixed my car to my total satisfaction. Ted Weins was either incompetent or trying to rip me off. Either way I will never go there again.

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1 out of 1 people found this review helpful.

.

NO STARS FOR TED WEINS. TERRIBLE EXPERIENCE!!!
I will never take my car there again. This business has no interest in taking care of your car. They are only interested in making money and will cheat you and refuse to own up to their mistakes. I took my car there for a simple oil change which they botched and ended up costing me $660 for a new oil pan because they stripped the pan. Besides being cheaters, their managers are rude and treated me poorly. Beware of Ted Weins!

1
★☆☆☆☆

NO STARS FOR TED WEINS. TERRIBLE EXPERIENCE!!!
I will never take my car there again. This business has no interest in taking care of your car. They are only interested in making money and will cheat you and refuse to own up to their mistakes. I took my car there for a simple oil change which they botched and ended up costing me $660 for a new oil pan because they stripped the pan. Besides being cheaters, their managers are rude and treated me poorly. Beware of Ted Weins!

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2 out of 2 people found this review helpful.

.

I went to Ted Weins off of 215 and Eastern in Henderson,NV as I had a nail in my tire. Ended up buying new tires, which was needed. But when I looked at my detail charges, they had charged me for a warranty on tires that they had not mentioned to me. Had to get credited on that. Then less than a mth later I had another nail in tire. So thinking ok I just spent 700.00 in their store, they would probably fix my tire for free.......Nope...$28.00 charge. I had mentioned that some places do it for free...and the gentleman said "No one does it for free now". Just called Discount Tires and sure enough they will fix tire w/nail for free. Ted Weins will never get my business ever. Don't trust them.

1
★☆☆☆☆

I went to Ted Weins off of 215 and Eastern in Henderson,NV as I had a nail in my tire. Ended up buying new tires, which was needed. But when I looked at my detail charges, they had charged me for a warranty on tires that they had not mentioned to me. Had to get credited on that. Then less than a mth later I had another nail in tire. So thinking ok I just spent 700.00 in their store, they would probably fix my tire for free.......Nope...$28.00 charge. I had mentioned that some places do it for free...and the gentleman said "No one does it for free now". Just called Discount Tires and sure enough they will fix tire w/nail for free. Ted Weins will never get my business ever. Don't trust them.

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1 out of 1 people found this review helpful.

.

absolutely horrible service. shady mechanics. rip off. probably illegal what they do. dont ever take your car here.test drive your car like its a racecar. shoddy repair work. my car came back worse then when i took it in.

1
★☆☆☆☆

absolutely horrible service. shady mechanics. rip off. probably illegal what they do. dont ever take your car here.test drive your car like its a racecar. shoddy repair work. my car came back worse then when i took it in.

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.

I have a Jaguar and brought my car into Ted Wiens (BIG MISTAKE!) a couple months ago, because the dash kept lighting up saying there was an engine coolant problem.
They charged me over $1,000 to fix it and sure enough a week later the engine coolant light lit up again and now the car was leaking engine coolant, which it was not before.
They now told me that a part had to be replaced AND was charged an additional $275.00. Now two weeks ago, it lit up again and then the other day starting leaking engine coolant again. They told me that now I needed a new thermostat or something like that and was going to be charged another $295.00
I am furious and am going to take my Jag and all the paperwork over to the Jag dealer here in town!
DO NOT USE TED WIENS

1
★☆☆☆☆

I have a Jaguar and brought my car into Ted Wiens (BIG MISTAKE!) a couple months ago, because the dash kept lighting up saying there was an engine coolant problem.
They charged me over $1,000 to fix it and sure enough a week later the engine coolant light lit up again and now the car was leaking engine coolant, which it was not before.
They now told me that a part had to be replaced AND was charged an additional $275.00. Now two weeks ago, it lit up again and then the other day starting leaking engine coolant again. They told me that now I needed a new thermostat or something like that and was going to be charged another $295.00
I am furious and am going to take my Jag and all the paperwork over to the Jag dealer here in town!
DO NOT USE TED WIENS

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1 out of 1 people found this review helpful.

.

They were planning to charge me $800 for radiator and radiator hose replacement, charging $299 for the radiator and $60. I came home and looked at the price of these items online and the radiator was $108 and the hose was $13.95. If that rip off isn't enough, they rip you off even harder with enormously high labor charges. I would not recommend them to anyone.

1
★☆☆☆☆

They were planning to charge me $800 for radiator and radiator hose replacement, charging $299 for the radiator and $60. I came home and looked at the price of these items online and the radiator was $108 and the hose was $13.95. If that rip off isn't enough, they rip you off even harder with enormously high labor charges. I would not recommend them to anyone.

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1 out of 1 people found this review helpful.

.

I took my car to Ted Wiens for smog repair.Nevada law says if repairs will be more than $450 you can spend that much and seek smog waiver from state.Ray at Ted Wiens told me $2000 was needed in repair.Then he said $650 was as close as he could get to $450 and I approved.5 minutes later he called back and said $866 was as close as he could get.I took my car back and went to an honest mechanic who told me I wouldn't need a waiver.He fixed the problem for $270 and it passed the smog check.Now Ted Wiens refuses to refund the $90 I paid for their faulty diagnosis. Shame!!

1
★☆☆☆☆

I took my car to Ted Wiens for smog repair.Nevada law says if repairs will be more than $450 you can spend that much and seek smog waiver from state.Ray at Ted Wiens told me $2000 was needed in repair.Then he said $650 was as close as he could get to $450 and I approved.5 minutes later he called back and said $866 was as close as he could get.I took my car back and went to an honest mechanic who told me I wouldn't need a waiver.He fixed the problem for $270 and it passed the smog check.Now Ted Wiens refuses to refund the $90 I paid for their faulty diagnosis. Shame!!

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.

I had some coupons for oil changes here at Ted Weins and everytime I would go in to JUST get an oil change all kinds of other things would be wrong. The service isn't great and the salesman additude just doesn't work for me. They tried to sell me brakes, cv boot stuff and even better oil for my oil change. I JUST wanted an oil change not a big hassle. After I got my car back I always felt like it ran worse. Needless to say I bite the bullet and leave the coupons at home and go to a honest mechanic.

PROS: fast, location
CONS: scammers, salesmen, bad customer service

2
★★☆☆☆

I had some coupons for oil changes here at Ted Weins and everytime I would go in to JUST get an oil change all kinds of other things would be wrong. The service isn't great and the salesman additude just doesn't work for me. They tried to sell me brakes, cv boot stuff and even better oil for my oil change. I JUST wanted an oil change not a big hassle. After I got my car back I always felt like it ran worse. Needless to say I bite the bullet and leave the coupons at home and go to a honest mechanic.

PROS: fast, location
CONS: scammers, salesmen, bad customer service

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1 out of 1 people found this review helpful.

.

I have been taking my cars to this company for more than 5 years. They are honest and supply very helpful information on the conditionof my cars and their tires. The complimentary preventative maintenece check up has really been great and its complimentary! Oil changes, belt repais, tires and tune ups.
So much better than the dealer and its close to my house they will take me home or deliver my car to me if necessary.
I recommend them.

PROS: experienced customer service
CONS: nons

4
★★★★☆

I have been taking my cars to this company for more than 5 years. They are honest and supply very helpful information on the conditionof my cars and their tires. The complimentary preventative maintenece check up has really been great and its complimentary! Oil changes, belt repais, tires and tune ups.
So much better than the dealer and its close to my house they will take me home or deliver my car to me if necessary.
I recommend them.

PROS: experienced customer service
CONS: nons

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.

they want to over charge you for things you don't even need. They leave grease on your carpets. and they have no personality at all. They take 6 hours to do a one hour job. they have no customer focus. they goof off and make you wait while they answer the phones. they are way over priced and have very dirty bathrooms.

2
★★☆☆☆

they want to over charge you for things you don't even need. They leave grease on your carpets. and they have no personality at all. They take 6 hours to do a one hour job. they have no customer focus. they goof off and make you wait while they answer the phones. they are way over priced and have very dirty bathrooms.

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.

i went to fix my front tire because the air pressure seems to decrease very frequently. And also i had a bubble in my front tires that i wanted to check. it seems to me that they try to avoid any diagnostic tasks in order to save their time and make more money but doesn't care about providing a true service to the customer and solving customer's problems. later i figured out that my front tire had a small nail which caused the problem by myself. sometimes they recommend things that actually doesn't need to be fixed. and they will only repair anything that they can see from outside but not anything that require longertime to figure out the problem.

2
★★☆☆☆

i went to fix my front tire because the air pressure seems to decrease very frequently. And also i had a bubble in my front tires that i wanted to check. it seems to me that they try to avoid any diagnostic tasks in order to save their time and make more money but doesn't care about providing a true service to the customer and solving customer's problems. later i figured out that my front tire had a small nail which caused the problem by myself. sometimes they recommend things that actually doesn't need to be fixed. and they will only repair anything that they can see from outside but not anything that require longertime to figure out the problem.

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1 out of 1 people found this review helpful.

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