Ultimate Electronics

★★★★★
  • 741 S Rainbow Blvd.

    Las Vegas, NV 89145

    Map & Directions
4.5 6
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They are out of business; gone; kaput! Come on, Citysearch.

3
★★★★★

They are out of business; gone; kaput! Come on, Citysearch.

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I used to go to Best Buy, but man this place has everything and the prices are great. It doesn't hurt that they are pretty close to my house.

3
★★★★★

I used to go to Best Buy, but man this place has everything and the prices are great. It doesn't hurt that they are pretty close to my house.

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Our salesperson, Greg, was the greatest salesperson we have encountered in years. He was polite, informative, not too pushy but attentive and his attention to detail was amazing. We purchased a package through him and placed some money down while we waited to purchase our home. In the meantime he encouraged us to look for a better deal and Ultimate Electronics would match it. A month later we went back in to get the TV and Greg remembered our names and what we had purchased. Even though the store was very busy he still gave us all his attention and help. We would highly recommend him and Ultimate Electronics.

2
★★★★★

Our salesperson, Greg, was the greatest salesperson we have encountered in years. He was polite, informative, not too pushy but attentive and his attention to detail was amazing. We purchased a package through him and placed some money down while we waited to purchase our home. In the meantime he encouraged us to look for a better deal and Ultimate Electronics would match it. A month later we went back in to get the TV and Greg remembered our names and what we had purchased. Even though the store was very busy he still gave us all his attention and help. We would highly recommend him and Ultimate Electronics.

Pros: great customer service

Cons: n/a

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We bought a TV stand here. And, they have a fantastic (for a charge) service that comes out and sets up your video and audo system correctly, even if you bought the items elsewhere. I will be using Ultimate for future TV and stereo needs.

PROS: Helpful and informed
CONS: No computer supplies

5
★★★★★

We bought a TV stand here. And, they have a fantastic (for a charge) service that comes out and sets up your video and audo system correctly, even if you bought the items elsewhere. I will be using Ultimate for future TV and stereo needs.

PROS: Helpful and informed
CONS: No computer supplies

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They did a good job on my husband's truck stereo. They let me know what I could do for the stereo itself and didn't try to sell me something I didn't need.

4
★★★★☆

They did a good job on my husband's truck stereo. They let me know what I could do for the stereo itself and didn't try to sell me something I didn't need.

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.

We went to the store the morning their ad came out in the paper -- in fact had to wait for the store to open. They had NONE of the items advertised in stock. Supposedly, they "checked their inventory and had 40 on the truck from CO arriving in three days" and would gladly let us pay for the items THEN and would call us when the merchandise arrived IN THREE DAYS! Every call I made to the store after that gave me a different story: They supposedly had already sold them all out because they were discontinued; all of the ones that came to the store were already sold; they didn't have any in and of the other stores; we would have to pick different merchandise. I was never able to reach our original salesman and after calling upteen times over the next three weeks, making several trips to the store itself and threatening to turn them in the BBB or calling one of the TV stations, miraculously they were able to track down our products and ONLY THEN did they offer to send them directly to my house. Originally, I intended to buy all our accessories for the equipment we bought from them. Needless to say, we went somewhere else . . . to Circuit City and got the best service ever . . . but that's an entirely different recommendation!

PROS: Absolutely none
CONS: Don't carry products advertised & never got the same excuse twice

1
★☆☆☆☆

We went to the store the morning their ad came out in the paper -- in fact had to wait for the store to open. They had NONE of the items advertised in stock. Supposedly, they "checked their inventory and had 40 on the truck from CO arriving in three days" and would gladly let us pay for the items THEN and would call us when the merchandise arrived IN THREE DAYS! Every call I made to the store after that gave me a different story: They supposedly had already sold them all out because they were discontinued; all of the ones that came to the store were already sold; they didn't have any in and of the other stores; we would have to pick different merchandise. I was never able to reach our original salesman and after calling upteen times over the next three weeks, making several trips to the store itself and threatening to turn them in the BBB or calling one of the TV stations, miraculously they were able to track down our products and ONLY THEN did they offer to send them directly to my house. Originally, I intended to buy all our accessories for the equipment we bought from them. Needless to say, we went somewhere else . . . to Circuit City and got the best service ever . . . but that's an entirely different recommendation!

PROS: Absolutely none
CONS: Don't carry products advertised & never got the same excuse twice

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