Ultimate Electronics

We bought a TV stand here. And, they have a fantastic (for a charge) service that comes out and sets up your video and audo system correctly, even if you bought the items elsewhere. I will be using Ultimate for future TV and stereo needs.

PROS: Helpful and informed
CONS: No computer supplies

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They did a good job on my husband's truck stereo. They let me know what I could do for the stereo itself and didn't try to sell me something I didn't need.

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We went to the store the morning their ad came out in the paper -- in fact had to wait for the store to open. They had NONE of the items advertised in stock. Supposedly, they "checked their inventory and had 40 on the truck from CO arriving in three days" and would gladly let us pay for the items THEN and would call us when the merchandise arrived IN THREE DAYS! Every call I made to the store after that gave me a different story: They supposedly had already sold them all out because they were discontinued; all of the ones that came to the store were already sold; they didn't have any in and of the other stores; we would have to pick different merchandise. I was never able to reach our original salesman and after calling upteen times over the next three weeks, making several trips to the store itself and threatening to turn them in the BBB or calling one of the TV stations, miraculously they were able to track down our products and ONLY THEN did they offer to send them directly to my house. Originally, I intended to buy all our accessories for the equipment we bought from them. Needless to say, we went somewhere else . . . to Circuit City and got the best service ever . . . but that's an entirely different recommendation!

PROS: Absolutely none
CONS: Don't carry products advertised & never got the same excuse twice

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