Honda West

Fraudulent Financing Practices. Original contract7.9% @72 month had spelling error on return to sign corrected contract terms were revised to 8.2% @ 75 months per finance person Honda West had this right by contract.
I refused/argued they reluctantly agreed to original agreed terms.

PROS: Service of original salesman excellent
CONS: Dishonesty in financial contracts, poor additional feature service

Shortly after moving to Las Vegas our air conditioning system completely went out in a three year old Honda CRV. Our car was towed to Honda West and they said it was a $2800 fix. Since we have bumper to bumper coverage with our insurance company that visited the shop and confirmed the cost. I was not impressed with their service representative and have a feeling that we were being takenb advantage of.

We bought our Honda Odyssey from this dealer. They are a little pushy with the money down. What sucked is that our salesperson quite two days after we bought the car so a lot of paperwork was handled by someone who really didnt know what was going on.

Wanted a Honda Van. Knew the one we wanted and the color. All they had to do was be polite, reasonabe and work out a deal for us. Our saleman was fine but he was not allowed to quote prices or make any deals. All he was allowed to do was tell us about the van. They insulted us with the offer they gave us on a good condition Cadillac for a trade in and tried to accept an offer that was going to cost over $600 in monthly payments. Then when we wanted to leave we were insulted and they did not want to give us our keys. Husband took them and we left. Went to Ford and got a better Van for only $410.00 per month.

PROS: Nice cars
CONS: Bad sales manager