My fiance and I switched over to them because they had better prices. They have a lot of choices which was good. So far the staff is really nice and helpful but my last visit was a pain. The lady that was helping us took several tries and over 20 mins to get everyone on the card strait. I told her many times who gets what color which is not very hard. Even though I told her 7 times who gets what she still was wrong. What made it worst is that even though I introduce her to the groom and to the best man she kept calling them different names. At one point she called the groom the father even though on the card there is a G next to my fiance's name. I can understand the first couple times but after 20 mins Its not hard to figure out 3 colors and who is who since there was only 2 guys there. Then when the guys were trying on the outfits she still got the colors wrong. She tried giving the groom a silver vest with a red tie and the best man red vest and silver tie. I have no clue where she got that idea but i never mentioned mix matching color ties. When we went to check out thats when I found out that the colors were still wrong in the charts. It was so messed up I wanted them to make a new card for me because if we have to make any last min. changes they will charge us. So I was not about to have them charge me things on their mistakes. However, the staff in general are nice and will take care of you. Just not that one staff member, she was not the sharpest tool in the shed.
Pros: good prices, warehouse here, fairly helpful
Cons: Triple check your order for mistakes, make sure the helper knows what she is doing.
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Tuxedo Junction
6 reviews –
