Lucky Tropical Fish

★★★★☆

About Lucky Tropical Fish

Pets & Animals

Pets & Animals
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Jantzen Terry DVM

100 Mills Ave Las Vegas, NM

3.8 15
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so i spend tons of money on fish... but really... the only person in vegas i trust to buy from has to work at the shitty store.... \r
HORRIBLE COSTUMER SERVICE!!!!!!!!!!!!! the guy that owns the store is a lil Hitler wanna be... and the

3
★★★★★

so i spend tons of money on fish... but really... the only person in vegas i trust to buy from has to work at the shitty store.... \r
HORRIBLE COSTUMER SERVICE!!!!!!!!!!!!! the guy that owns the store is a lil Hitler wanna be... and the

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i love this place the man always helps me i was looking for the yellow tail cuda but they sold it and he took me to the next coolest fish with teeth and right away he fed them feeders and was so nice and offered me a deal everyone shouldgo here has the best fish in las vegas and i also recomend atlantis tropical fish store

5
★★★★★

i love this place the man always helps me i was looking for the yellow tail cuda but they sold it and he took me to the next coolest fish with teeth and right away he fed them feeders and was so nice and offered me a deal everyone shouldgo here has the best fish in las vegas and i also recomend atlantis tropical fish store

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WE LOVE LIZ!!!! Thank GOD she does not work for "FISH" anymore! She is very helpful and very knowledgeable.

Overall, their customer service is great, they all are very friendly, helpful and knowledgeable employees.

They have a lot of varieties of fresh water fishes, could have a bit more salt water fishes added to their collection but still they sell great salt water fishes, as far as the salt water plants, corals, and live rocks... AWESOME! Also, we love how they sell accessories for fresh or salt water.

Henry the owner of LFS, great owner who can get RARE items/FISHES. One bad quality about him is that he always changes the prices on things.

2
★★★★☆

WE LOVE LIZ!!!! Thank GOD she does not work for "FISH" anymore! She is very helpful and very knowledgeable.

Overall, their customer service is great, they all are very friendly, helpful and knowledgeable employees.

They have a lot of varieties of fresh water fishes, could have a bit more salt water fishes added to their collection but still they sell great salt water fishes, as far as the salt water plants, corals, and live rocks... AWESOME! Also, we love how they sell accessories for fresh or salt water.

Henry the owner of LFS, great owner who can get RARE items/FISHES. One bad quality about him is that he always changes the prices on things.

Pros: Pretty much ALWAYS open & Employees are AWSOME!

Cons: Strick on Return Policy

.

This LFS is awesome!! I go there everytime we pass through Vegas!! And when My spouse goes through without me.. She goes here too!!!

I love the selection and speaking with both the owner and the staff!! I am always on the look out for Cichla and he always has some...

Now always the ones I am looking for.. But if they are going to show up anywhere in Vegas i know this is where they are going to be!!

Also his selection is a rare find compared to most LFS I am used to.. We also when we get a chance stop at others.. But this one is a MUST no matter what we stop here ;)

2
★★★★★

This LFS is awesome!! I go there everytime we pass through Vegas!! And when My spouse goes through without me.. She goes here too!!!

I love the selection and speaking with both the owner and the staff!! I am always on the look out for Cichla and he always has some...

Now always the ones I am looking for.. But if they are going to show up anywhere in Vegas i know this is where they are going to be!!

Also his selection is a rare find compared to most LFS I am used to.. We also when we get a chance stop at others.. But this one is a MUST no matter what we stop here ;)

Pros: MAD SELECTION of everything!!

Cons: Prices are a little high.. but you don't find his selection anywhere else...So it's worth it :)

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Most LFS have at least some type of return policy (provided a clean water sample) within a short amount of time. Lucky, however, has a VERY strict no return policy. I bought some xenia from them on night. Upon coming home and introducing them to the tank I found one of the pieces of liverock had a bunch of small green bubbles on them (I noticed in the store but didn't notice how much was on there). I researched and found this was green bubble algae, considered a real aquarium pest (it will overrun your tank and essentially destroy everything). I called the very next day (they were closed by the time I got home). I explained the situation and was told that the bubble algae must have come from my tank. This is ludicrous. Fist, my tank has NEVER had ANY bubble algae (in fact it still does not). Second, there is no way given the amount of the pest on the rock that it could have all grown thee in 24 hours. I took it back to them (even without a refund) because I lack a quarantine tank to care for it. I assume they will just sell it to the next guy.

They are NOT very knowledgeable. I had to explain to the younger guy who works there that it was important to match the flow rate of the pump to the UV sterilizer (dwell time) to determine what the UV can treat. No matter how many different ways I tried to explain this (even using the manual inside the box to show him the graph) it seemed to be too much for him to grasp. According to him a 360GPH pump is fine on a 9watt UV because "the box says it is for up to 100 gal aquarium".

Price on dry goods are ridiculous. I expect to pay more locally (than online). I also expect to pay some type of "Vegas Tax" but PLEASE chk price online before you buy there. I see things marked up to be double what they are online. The aforementioned UV sterilizer I wanted was $200 online - $350 at Lucky!

Too bad. They have a great selection of corals. I will just make the extra drive to Atlantis. It's worth not having to deal with this.

0
★☆☆☆☆

Most LFS have at least some type of return policy (provided a clean water sample) within a short amount of time. Lucky, however, has a VERY strict no return policy. I bought some xenia from them on night. Upon coming home and introducing them to the tank I found one of the pieces of liverock had a bunch of small green bubbles on them (I noticed in the store but didn't notice how much was on there). I researched and found this was green bubble algae, considered a real aquarium pest (it will overrun your tank and essentially destroy everything). I called the very next day (they were closed by the time I got home). I explained the situation and was told that the bubble algae must have come from my tank. This is ludicrous. Fist, my tank has NEVER had ANY bubble algae (in fact it still does not). Second, there is no way given the amount of the pest on the rock that it could have all grown thee in 24 hours. I took it back to them (even without a refund) because I lack a quarantine tank to care for it. I assume they will just sell it to the next guy.

They are NOT very knowledgeable. I had to explain to the younger guy who works there that it was important to match the flow rate of the pump to the UV sterilizer (dwell time) to determine what the UV can treat. No matter how many different ways I tried to explain this (even using the manual inside the box to show him the graph) it seemed to be too much for him to grasp. According to him a 360GPH pump is fine on a 9watt UV because "the box says it is for up to 100 gal aquarium".

Price on dry goods are ridiculous. I expect to pay more locally (than online). I also expect to pay some type of "Vegas Tax" but PLEASE chk price online before you buy there. I see things marked up to be double what they are online. The aforementioned UV sterilizer I wanted was $200 online - $350 at Lucky!

Too bad. They have a great selection of corals. I will just make the extra drive to Atlantis. It's worth not having to deal with this.

Pros: Selection

Cons: Poor Staff / Return Policy

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The younger Asian guy that works pretty much everyday that I have ever been there is a D#$%. He is extremely rude and laughed at the thought of me writing a negative review. Altlantic tropical fish store off of Rock springs, right by lake mead is the best store in vegas. They are very helpful and SPEAK ENGLISH. Lucky fish store is only looking to rip there customer off and not help the customer find what they need. I have worked in the fish business for 11 years and lived in four different states now and this is BY FAR THE WORST STORE I HAVE EVER BEEN TO AND WORST CUSTOMER SERVICE. DO NOT BUY ANYTHING FROM THIS STORE> WORST CUSTOMER SERVICE IN TOWN

0
★☆☆☆☆

The younger Asian guy that works pretty much everyday that I have ever been there is a D#$%. He is extremely rude and laughed at the thought of me writing a negative review. Altlantic tropical fish store off of Rock springs, right by lake mead is the best store in vegas. They are very helpful and SPEAK ENGLISH. Lucky fish store is only looking to rip there customer off and not help the customer find what they need. I have worked in the fish business for 11 years and lived in four different states now and this is BY FAR THE WORST STORE I HAVE EVER BEEN TO AND WORST CUSTOMER SERVICE. DO NOT BUY ANYTHING FROM THIS STORE> WORST CUSTOMER SERVICE IN TOWN

Pros: FLOWERhorn are nice but expensive

Cons: EVERYTHING ELSE. ASIAN GUY IS A AS#

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This store by far exceeds expectations when it comes to freshwater exotic fish and salt water corals. These people working in this store are very informative and experienced. They have Bi Lingual spanish employees that have knowledge and skills to serve anyone. These guys are always very patient and courteous to everyone. This store also by far is the cleanest in town. You never see dead fish or dirty tanks. They are always maintaining there tanks. This store is always open also. They are open seven days a week. It makes it very convenient for everyone. Some of these stores cant compete with this store by far. Thanks

2
★★★★★

This store by far exceeds expectations when it comes to freshwater exotic fish and salt water corals. These people working in this store are very informative and experienced. They have Bi Lingual spanish employees that have knowledge and skills to serve anyone. These guys are always very patient and courteous to everyone. This store also by far is the cleanest in town. You never see dead fish or dirty tanks. They are always maintaining there tanks. This store is always open also. They are open seven days a week. It makes it very convenient for everyone. Some of these stores cant compete with this store by far. Thanks

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Coral selection is second only to a few Socal and Norcal coral specific stores. Asked owner about more saltwater fish selection, and he said he will increase as demand increases. Best corals in Vegas. Customer service was good IMO.
Also specialize in rare and exotic freshwater fish. No Petco stuff here. Lots of awesome livestock in a small place. Clean tanks and competitive prices. Not the biggest or nicest store, but I shop for quality not ambience. Some of the smallest hole in the wall places have the best stuff.

2
★★★★★

Coral selection is second only to a few Socal and Norcal coral specific stores. Asked owner about more saltwater fish selection, and he said he will increase as demand increases. Best corals in Vegas. Customer service was good IMO.
Also specialize in rare and exotic freshwater fish. No Petco stuff here. Lots of awesome livestock in a small place. Clean tanks and competitive prices. Not the biggest or nicest store, but I shop for quality not ambience. Some of the smallest hole in the wall places have the best stuff.

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While i can say that the fish are of a good quality with a decent selection(I can think of two other stores with better selections, they being FISH and Atlantis), the customer service is abysmal. I really dont think i should have to go to the counter an ask or help if I am obviously going to buy fish. The guy just stood there and watched me, then stared into space. When I started asking him questions as is my normal procedure to get a feel about how experienced he was, he was very distracted and short with his answers, leaving me no idea how experienced he was. I finally left after observing the tupperwear on the floor with fish in them, there must have been 20 of those containers there. I can understand the lack of space necessitates certain actions, but come on, their store looked downright cruddy, and amateur, though I am sure they are not due to some beautiul coral tanks. Overall i would only visit if they were the only store who had what i needed, and even then i wouldbe wary.

1
★★☆☆☆

While i can say that the fish are of a good quality with a decent selection(I can think of two other stores with better selections, they being FISH and Atlantis), the customer service is abysmal. I really dont think i should have to go to the counter an ask or help if I am obviously going to buy fish. The guy just stood there and watched me, then stared into space. When I started asking him questions as is my normal procedure to get a feel about how experienced he was, he was very distracted and short with his answers, leaving me no idea how experienced he was. I finally left after observing the tupperwear on the floor with fish in them, there must have been 20 of those containers there. I can understand the lack of space necessitates certain actions, but come on, their store looked downright cruddy, and amateur, though I am sure they are not due to some beautiul coral tanks. Overall i would only visit if they were the only store who had what i needed, and even then i wouldbe wary.

Pros: Adequate selection.

Cons: small, cramped, and cruddy service.

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The person who wrote the first review must not know much about fish. I have been buying fish from Lucky trop. for years now, with no disease problems. baby fish are prone to catching all types of diseases, bacterial infections, & very porne to catching parasites. Ick is not caused by bacteria, it's caused by a parasite. The white dots are Cysts, and ick takes about a week to cause these cysts. So unless the fish she got from Lucky were in her tank for more than a week, it's unlikely they brought the parasite into her tank. Yes it's a small shop, but most of the fish they have are hard to find. The service stinks, and it's far from where I live too, but I havent been driving across town for over three years now for nothing.

2
★★★★☆

The person who wrote the first review must not know much about fish. I have been buying fish from Lucky trop. for years now, with no disease problems. baby fish are prone to catching all types of diseases, bacterial infections, & very porne to catching parasites. Ick is not caused by bacteria, it's caused by a parasite. The white dots are Cysts, and ick takes about a week to cause these cysts. So unless the fish she got from Lucky were in her tank for more than a week, it's unlikely they brought the parasite into her tank. Yes it's a small shop, but most of the fish they have are hard to find. The service stinks, and it's far from where I live too, but I havent been driving across town for over three years now for nothing.

Pros: Hard to find fish

Cons: small shop

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Living all the way out in Henderson already limits our selection of quality fish stores, so when me and my husband set out one saturday afternoon for fish, we didnt quite expect a such journey. After driving from basically Lake Mead & the 215 all the way out to Spring Mountain Rd & Decatur, we were happy to finally find a fish store with some decent fish. We purchased 2 and headed back home. 3 days later, my original baby fish in my tank began to just lay around on the rock floor. Knowing a bit about fish, I knew this was a bad sign. The next day, my fish are covered in white dots, ICK! I have not purchased fish in at least 4 years for this very fear, and after such a long journey for fish I am devistated that my baby fish, whom in which were breed naturally in my tank by adults that passed away recently of old age. Now THIS FISH STORE HAS GIVEN MY TANK ICK!!!!! THIS IS THE WORST THING THAT COULD POSSIBLY HAPPEN TO YOUR FISH! Once the white dots are visibile the bacteria is already working its "magic" and we can do nothing to help them but wait till the dots fall off. THEN those dots could possible respawn and reform AGAIN!!!!! THANK YOU VERY MUCH!!!!! THIS IS HORRIBLE! And now they wont do anything beacuse its after the 48 hour window. I knew there was something wrong with their water. When we got it home it was completely discolored from our water! What a disaster!

0
★☆☆☆☆

Living all the way out in Henderson already limits our selection of quality fish stores, so when me and my husband set out one saturday afternoon for fish, we didnt quite expect a such journey. After driving from basically Lake Mead & the 215 all the way out to Spring Mountain Rd & Decatur, we were happy to finally find a fish store with some decent fish. We purchased 2 and headed back home. 3 days later, my original baby fish in my tank began to just lay around on the rock floor. Knowing a bit about fish, I knew this was a bad sign. The next day, my fish are covered in white dots, ICK! I have not purchased fish in at least 4 years for this very fear, and after such a long journey for fish I am devistated that my baby fish, whom in which were breed naturally in my tank by adults that passed away recently of old age. Now THIS FISH STORE HAS GIVEN MY TANK ICK!!!!! THIS IS THE WORST THING THAT COULD POSSIBLY HAPPEN TO YOUR FISH! Once the white dots are visibile the bacteria is already working its "magic" and we can do nothing to help them but wait till the dots fall off. THEN those dots could possible respawn and reform AGAIN!!!!! THANK YOU VERY MUCH!!!!! THIS IS HORRIBLE! And now they wont do anything beacuse its after the 48 hour window. I knew there was something wrong with their water. When we got it home it was completely discolored from our water! What a disaster!

Pros: It was open on Sunday.

Cons: Their fish came with a disease called ICK, their selection was horrible, customer service lacked, location not easy to get to, ruined my 4 yr running fish ecocsystem

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I like this store they have the best selection and lowest price than any other store. You can also ask for special order any fish you want. Worth to visit before you buy and they can also price match even beat out competitor's price

2
★★★★★

I like this store they have the best selection and lowest price than any other store. You can also ask for special order any fish you want. Worth to visit before you buy and they can also price match even beat out competitor's price

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I have been going to this place alot to buy fish, turtle and supplies. They have the best price in town and they also carry unique species you wouldn't think of!! I just bought a big aquarium and they look great in my living room.

PROS: Great price and have many unique species
CONS:

5
★★★★★

I have been going to this place alot to buy fish, turtle and supplies. They have the best price in town and they also carry unique species you wouldn't think of!! I just bought a big aquarium and they look great in my living room.

PROS: Great price and have many unique species
CONS:

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I purchased several fishes from this place. They have great prices on thier fish and great fish food that I couldnt get anywhere. The food has given my fishes awesome color.

PROS: Prices
CONS: Small crowded place.

4
★★★★☆

I purchased several fishes from this place. They have great prices on thier fish and great fish food that I couldnt get anywhere. The food has given my fishes awesome color.

PROS: Prices
CONS: Small crowded place.

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i like to come here for the aquarium accessories that they have. they also have a big selection of tropical fish. we have bought some fish from here and still have them. the staff is always there to help you. When in doubt, just ask the sales person and they will answer all of your fish questions, and you will be quite impress as to their advice. Huge selection of different animals.

4
★★★★☆

i like to come here for the aquarium accessories that they have. they also have a big selection of tropical fish. we have bought some fish from here and still have them. the staff is always there to help you. When in doubt, just ask the sales person and they will answer all of your fish questions, and you will be quite impress as to their advice. Huge selection of different animals.

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Message from Lucky Tropical Fish

-Complete lines of Fish Supply

-Exotic Fresh, Saltwater Fish, Seahorses, Corals, Anemones

-Invertebrates, fire shrimp, Turbo Snails and ETC

-We take care our animals and only sell the healthiest to the customer.

More about Lucky Tropical Fish

We carry the most complete lines of filtration, air pumps, Skimmer, High Quality Fish Foods, Medications, wave makers and etc. -The best holding system for corals and invertebrates. -We also offer professional maintenance service to your home or busines

 

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