The Dental Spa

★★★☆☆
  • 1621 E Flamingo Rd 17a

    Las Vegas, NV 89119

    Map & Directions
  • 702-892-0390

About The Dental Spa

Categories
Hours
Mon-Wed 8am-5pm

Health & Medical

Health & Medical
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3.0 2
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Originally, I was a very happy customer; back, I guess when this practice was exclusively Dr. Hogan's. I loved the hand wax and the chocolate chip cookies. So, I recently referred my husband to Dr. Hogan. but he was assigned to another dentist. This dentist cut the underside of my husband's tongue TWICE (bad enough to consider stitches) and said it was his fault because he moved his tongue! Obviously a foreseeable problem, one my husband has never had and one that the dentist finally prevented by inserting a tongue-blocker.

Dr. Hogan couldn't be bothered to discuss this with me directly when I called. I was told that she's no longer treating new or old patients. The clear message was that my husband and I weren't important and what really mattered was that we pay the balance of their charges. We did so and are not returning. Yes, there are lots of other customers in the city, but thankfully, there are also plenty of other dentists!

1
★☆☆☆☆

Originally, I was a very happy customer; back, I guess when this practice was exclusively Dr. Hogan's. I loved the hand wax and the chocolate chip cookies. So, I recently referred my husband to Dr. Hogan. but he was assigned to another dentist. This dentist cut the underside of my husband's tongue TWICE (bad enough to consider stitches) and said it was his fault because he moved his tongue! Obviously a foreseeable problem, one my husband has never had and one that the dentist finally prevented by inserting a tongue-blocker.

Dr. Hogan couldn't be bothered to discuss this with me directly when I called. I was told that she's no longer treating new or old patients. The clear message was that my husband and I weren't important and what really mattered was that we pay the balance of their charges. We did so and are not returning. Yes, there are lots of other customers in the city, but thankfully, there are also plenty of other dentists!

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I'm a middle school teacher, and I heard about this office because a fellow CCSD employee has a daughter who is a dentist at this practice. I cannot rave enough about how wonderful The Dental Spa is!!! Lisa Hogan is a FANTASTIC dentist, and I have also heard great things about Cortnie Sanchez from my friends and teachers who have been seen by her. I feel right at home there, and the dentists + the office staff are so nice to you!!! (It's hard to find a good doctor who also has a caring office staff! They really make you feel welcome.)

When you first arrive you get to pick a movie you want to watch during your appointment. They have these glasses that show the movie while you're having the work done! You can also have a relaxing, warm wax "hand treatment" that is really lovely - and totally FREE! You dip your hands in this soothing wax and wear the gloves, and then voila - your hands come out all soft like a baby's bum!!! And also you can have an aromatherapy neck pillow to wear which has a lovely lavender scent.

This office has found a way to balance being professional with treating each client personally and kindly. I've gotten thank you cards and even a birthday card signed by my dentist! The hygienist is gentle too, not like medieval torture at all. And she's personable and nice ... even though I should probably floss more! The dental work is up to par with the customer service as well. The dental work I've had done - including filling my cavities and repairing a chipped tooth - were all excellent.

The good vibes don't end when the appointment is over! When you leave your appointment, you get fresh baked cookies and the office staff is 100% lovely. They always call you to remind you of upcoming appointments, and have no problems with rescheduling and cancellations. You know all that annoying paperwork you have to fill out for insurance etc? You can even download that from their website and complete it at home, so you don't have to sit in the office filling out loads of forms! http://www.dentalspalv.com

I highly, highly recommend The Dental Spa. They make going to the dentist a pleasant experience! Thank you.

Hanna Fletcher

5
★★★★★

I'm a middle school teacher, and I heard about this office because a fellow CCSD employee has a daughter who is a dentist at this practice. I cannot rave enough about how wonderful The Dental Spa is!!! Lisa Hogan is a FANTASTIC dentist, and I have also heard great things about Cortnie Sanchez from my friends and teachers who have been seen by her. I feel right at home there, and the dentists + the office staff are so nice to you!!! (It's hard to find a good doctor who also has a caring office staff! They really make you feel welcome.)

When you first arrive you get to pick a movie you want to watch during your appointment. They have these glasses that show the movie while you're having the work done! You can also have a relaxing, warm wax "hand treatment" that is really lovely - and totally FREE! You dip your hands in this soothing wax and wear the gloves, and then voila - your hands come out all soft like a baby's bum!!! And also you can have an aromatherapy neck pillow to wear which has a lovely lavender scent.

This office has found a way to balance being professional with treating each client personally and kindly. I've gotten thank you cards and even a birthday card signed by my dentist! The hygienist is gentle too, not like medieval torture at all. And she's personable and nice ... even though I should probably floss more! The dental work is up to par with the customer service as well. The dental work I've had done - including filling my cavities and repairing a chipped tooth - were all excellent.

The good vibes don't end when the appointment is over! When you leave your appointment, you get fresh baked cookies and the office staff is 100% lovely. They always call you to remind you of upcoming appointments, and have no problems with rescheduling and cancellations. You know all that annoying paperwork you have to fill out for insurance etc? You can even download that from their website and complete it at home, so you don't have to sit in the office filling out loads of forms! http://www.dentalspalv.com

I highly, highly recommend The Dental Spa. They make going to the dentist a pleasant experience! Thank you.

Hanna Fletcher

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