Dave's Automotive

★★★★☆
  • 6000 S Eastern Ave Ste 14N

    Las Vegas, NV 89119

    Map & Directions
  • 702-435-0746

About Dave's Automotive

Categories

Automotive

Automotive
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If I could give negative stars, I would. My experience with Dave's Automotive was an all around unpleasant experience and I would not recommend this mechanic to anyone.

I took my Mitsubishi Outlander to Dave's back in April 2010 to have the timing belt and spark plugs replaced. Immediately after driving off the lot my gas mileage plummeted. I discovered that Dave had replaced the spark plugs with a type that was not recommended for my vehicle. I replaced the spark plugs with the appropriate type and immediately my gas mileage went back to normal.

This weekend, only 9 months and 13,000 miles after taking my vehicle to Dave's, it died while I was in the Eastern Sierras. I had my vehicle towed to a shop in Bishop, CA where they discovered that the timing belt and balance shaft belt had broken. While replacing the timing belt the mechanic noticed that the tensioner pin had not been removed when the timing belt had been installed, meaning that the belt had never been tightened!! He also noticed that the balance shaft belt was old and worn, and that was why it broke. According to my invoice from Dave's, they had replaced that belt at the same time as the timing belt. Or so they said...

The shop in Bishop was kind enough to document what they found, take a picture of the pin that remained in the tensioner, and send me home with the parts so that I could request a refund from the shop that had installed the parts. So, today I called Dave's and explained what had happened and requested a refund of the parts and labor. Dave refused to refund the money because it was outside of the 90 day warranty period.

While I understand refusing to refund something that happened because of a fluke, this was clearly negligence on the part of the shop! Dave claimed that the timing belt had a hydraulic tensioner that automatically tightens the belt. According to the shop in Bishop and both of the Mitsubishi service centers in Las Vegas, even though the tensioner is hydraulic the pin HAS TO BE PULLED TO TIGHTEN THE BELT.

I was lucky and the broken belt did not do any further damage to the engine, but it could have been much worse! I'm not sure if it was incompetence or bad morals/fraud on the part of the mechanic, but either way - I will NOT be returning to Dave's. Instead, I will be filing complaints with the Better Business Bureau and with the Attorney General's Department of Consumer Protection.

1
★☆☆☆☆

If I could give negative stars, I would. My experience with Dave's Automotive was an all around unpleasant experience and I would not recommend this mechanic to anyone.

I took my Mitsubishi Outlander to Dave's back in April 2010 to have the timing belt and spark plugs replaced. Immediately after driving off the lot my gas mileage plummeted. I discovered that Dave had replaced the spark plugs with a type that was not recommended for my vehicle. I replaced the spark plugs with the appropriate type and immediately my gas mileage went back to normal.

This weekend, only 9 months and 13,000 miles after taking my vehicle to Dave's, it died while I was in the Eastern Sierras. I had my vehicle towed to a shop in Bishop, CA where they discovered that the timing belt and balance shaft belt had broken. While replacing the timing belt the mechanic noticed that the tensioner pin had not been removed when the timing belt had been installed, meaning that the belt had never been tightened!! He also noticed that the balance shaft belt was old and worn, and that was why it broke. According to my invoice from Dave's, they had replaced that belt at the same time as the timing belt. Or so they said...

The shop in Bishop was kind enough to document what they found, take a picture of the pin that remained in the tensioner, and send me home with the parts so that I could request a refund from the shop that had installed the parts. So, today I called Dave's and explained what had happened and requested a refund of the parts and labor. Dave refused to refund the money because it was outside of the 90 day warranty period.

While I understand refusing to refund something that happened because of a fluke, this was clearly negligence on the part of the shop! Dave claimed that the timing belt had a hydraulic tensioner that automatically tightens the belt. According to the shop in Bishop and both of the Mitsubishi service centers in Las Vegas, even though the tensioner is hydraulic the pin HAS TO BE PULLED TO TIGHTEN THE BELT.

I was lucky and the broken belt did not do any further damage to the engine, but it could have been much worse! I'm not sure if it was incompetence or bad morals/fraud on the part of the mechanic, but either way - I will NOT be returning to Dave's. Instead, I will be filing complaints with the Better Business Bureau and with the Attorney General's Department of Consumer Protection.

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Sometimes, in order for you to find a diamond, you have to go through a rough.

Dave's Automotive isn't exactly easy to find - it sits in the back of a business park across from the airport on Eastern. But in the desperate search to find a good AND honest mechanic, you will find yourself thankful you went the extra couple of feet up the driveway to find this place.

My wife's company actually worked with Dave to maintain some of their fleet, but he'll treat you no differently than if you were providing him with several vehicles to work on.

Irt was like you happened to have a good friend who was a mechanic. He really goes the extra mile.

And before you think this means a big bill, Dave's prices were much more reasonable than that quoted to me by others. On this occasion, I needed to replace a fuel pump and a battery. A fiendish dealer quoted me $1200 to replace the pump, and amazingly $125 just to change the battery. Dave did all that for $725 including labor.

Finding a great mechanic is like finding gold, and Dave's Automotive is truly a golden nugget in Vegas that isn't on Fremont Street.

5
★★★★★

Sometimes, in order for you to find a diamond, you have to go through a rough.

Dave's Automotive isn't exactly easy to find - it sits in the back of a business park across from the airport on Eastern. But in the desperate search to find a good AND honest mechanic, you will find yourself thankful you went the extra couple of feet up the driveway to find this place.

My wife's company actually worked with Dave to maintain some of their fleet, but he'll treat you no differently than if you were providing him with several vehicles to work on.

Irt was like you happened to have a good friend who was a mechanic. He really goes the extra mile.

And before you think this means a big bill, Dave's prices were much more reasonable than that quoted to me by others. On this occasion, I needed to replace a fuel pump and a battery. A fiendish dealer quoted me $1200 to replace the pump, and amazingly $125 just to change the battery. Dave did all that for $725 including labor.

Finding a great mechanic is like finding gold, and Dave's Automotive is truly a golden nugget in Vegas that isn't on Fremont Street.

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I had a brake job done on my car and the manager even offered to give me a ride to work.The job was finished by noon and they called and i came to pick up the car.The bill was very reasonable compared to other places.This location was very convenient for me since i work in it's general area. I will definitely use this mechanic shop for all my future auto repair needs.

5
★★★★★

I had a brake job done on my car and the manager even offered to give me a ride to work.The job was finished by noon and they called and i came to pick up the car.The bill was very reasonable compared to other places.This location was very convenient for me since i work in it's general area. I will definitely use this mechanic shop for all my future auto repair needs.

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