Sprint Store

★★☆☆☆
  • 2090 N Rainbow Blvd

    Las Vegas, NV 89108

    Map & Directions
  • 702-631-8944

About Sprint Store

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Telecommunications
  • Communications
  • Video Conferencing
  • Communications Consultants
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M-Sa 10am-7pm, Su 12pm-6pm
Keywords
  • cell phone accessories
  • cell phone repair
  • cell phone repair store
  • cell phone services
  • cell phone stores
  • cell phones
  • cell repair
  • cellular phones
  • cellular service providers
  • electronics store
  • mobile phone store
  • mobile phones
  • phone number
  • phone repair
  • phone store
  • phones repair service
  • sprint
  • sprint plans
  • sprint.com
  • sprint phone
  • sprint phones
  • sprint stores
  • sprint cell phones
  • sprint corporate office
  • sprint store
  • sprint wireless
  • sprint wireless store
  • telephone service
  • used cell phones
  • wireless
  • wireless network
  • tablet
  • Samsung Galaxy
  • Samsung
  • iPhone
  • phones
  • cell phone plans
  • phone and plans
  • galaxy s6
  • galaxy s5
  • Samsung galaxy s5
  • Samsung galaxy s6
  • iPhone 810
  • iPhone 6 plus
  • iPhone 809
  • iPhone 6s
  • iPad mini
  • iPad air
  • apple iPhone
  • new iphone
Products
  • Unlimited data (available on select plans)
  • 4G LTE
  • HD Voice
  • phone deals and promotions
  • accessories
  • home phone solutions with Sprint Phone Connect
  • wireless service
Brands
  • Apple
  • Samsung
  • HTC
  • Android
  • LG
  • Motorola
  • Blackberry
  • Bluetooth
  • accessories
Services
  • Repair
  • Bill Pay Service
  • Small Business Expert
  • Espanol
  • Book an Appointment
  • Reserve in Store
  • Pokemon Go Gym
Languages
  • Spanish

Communications & Utilities

Communications & Utilities
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2.0 5
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.

Sprint has, in my opinion, the absolute worst record for customer service. I have a business plan with 8 phones that are used for routing deliveries around Las Vegas. I signed up for their Molbile Locator Service so we could track the drivers on the computer. I tried using the system and it wouldn't work. I called their customer service over a period of two days, spoke to four different people, and none of them seemed very concerned about fixing the problem. Each one would put me on hold repeatedly and then finally would put me on Eternal Hold (you know, the one where they never come back and you eventually just hang up?) I even sent a letter to their customer service department by Overnight Mail. After one week I have yet to receive a response. Result: More than three hours on the phone and still can't use the system. Their customer service is nil. My personal plan is Verizon and they have been far more helpful than Sprint.

1
★☆☆☆☆

Sprint has, in my opinion, the absolute worst record for customer service. I have a business plan with 8 phones that are used for routing deliveries around Las Vegas. I signed up for their Molbile Locator Service so we could track the drivers on the computer. I tried using the system and it wouldn't work. I called their customer service over a period of two days, spoke to four different people, and none of them seemed very concerned about fixing the problem. Each one would put me on hold repeatedly and then finally would put me on Eternal Hold (you know, the one where they never come back and you eventually just hang up?) I even sent a letter to their customer service department by Overnight Mail. After one week I have yet to receive a response. Result: More than three hours on the phone and still can't use the system. Their customer service is nil. My personal plan is Verizon and they have been far more helpful than Sprint.

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.

Just about everyone I know has a sprint phone. All the extra things they have on the mphones are great. I especially like the ring tones and the camera phones you can do so much.

4
★★★★☆

Just about everyone I know has a sprint phone. All the extra things they have on the mphones are great. I especially like the ring tones and the camera phones you can do so much.

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.

i have been a sprintpcs user for 4 years now and i do agree w/ what so people say that the reps are very bad and that the service suck so bad but i have got many nice reps w/ sprint i use the store on lamb and the manger there is very nice and helpful but there ins for phone needs to change i fell you pay 5.00 a month and you sholud get a new phone

3
★★★☆☆

i have been a sprintpcs user for 4 years now and i do agree w/ what so people say that the reps are very bad and that the service suck so bad but i have got many nice reps w/ sprint i use the store on lamb and the manger there is very nice and helpful but there ins for phone needs to change i fell you pay 5.00 a month and you sholud get a new phone

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.

Rude customer service, long irregular lines and absolutley no order to be found. I was yelled at and had I dont know how many people cut in front of me. So bad, I switched to Verizon

1
★☆☆☆☆

Rude customer service, long irregular lines and absolutley no order to be found. I was yelled at and had I dont know how many people cut in front of me. So bad, I switched to Verizon

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.

I was already a customer with sprintpcs and I wanted to add two more lines. I was told I could do this when I called them on the phone. When I went into the store they told me I couldn't. They told me to call sprintpcs on the phone when I was at the store. I called sprintpcs and they pretended like they did not know what I was talking about. They refused to give me the third line. They did not even apologize for their mistake.

PROS: Great phones, good plans.
CONS: Bad Customer Service and wrong information given

1
★☆☆☆☆

I was already a customer with sprintpcs and I wanted to add two more lines. I was told I could do this when I called them on the phone. When I went into the store they told me I couldn't. They told me to call sprintpcs on the phone when I was at the store. I called sprintpcs and they pretended like they did not know what I was talking about. They refused to give me the third line. They did not even apologize for their mistake.

PROS: Great phones, good plans.
CONS: Bad Customer Service and wrong information given

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Message from Sprint Store

Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our “Buyback” program offers account credits for your eligible phone. Visit your local Sprint store in Las Vegas, NV or give them a call to find what you’re looking for.

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