Diamond Laundromat

★★★☆☆

About Diamond Laundromat

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3.3333 6
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This laundromat is beginning to remind me of one that was on Palm/Charleston, the owners there gave up on the business, they began letting things go down....dryer doors missing, washing machines out of order, some that are up and running not working properly, water comes out the doors, locks on doors not working properly, the paint on the walls looking dingy, and lighting not wokring properly. The one on Palm never had enough change on hand, all these things are occuring at Diamond Laundromat....what next??? Are you closing up shop and selling the machines like the one on Palm did too??? Things need to change or customers like me will get tired of it and go elsewhere.....

1
★★☆☆☆

This laundromat is beginning to remind me of one that was on Palm/Charleston, the owners there gave up on the business, they began letting things go down....dryer doors missing, washing machines out of order, some that are up and running not working properly, water comes out the doors, locks on doors not working properly, the paint on the walls looking dingy, and lighting not wokring properly. The one on Palm never had enough change on hand, all these things are occuring at Diamond Laundromat....what next??? Are you closing up shop and selling the machines like the one on Palm did too??? Things need to change or customers like me will get tired of it and go elsewhere.....

Pros: The girl who works is real nice....tries hard to keep people happy.

Cons: I think that I said enough

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YEA!!!! APRIL is back!! Thank goodness now we will get the customer service that we all have come to appreciate! Thank you to the owners for bringing her back and thank you April for coming back! This is probably the best thing that the owners have done since they bought it!

2
★★★★★

YEA!!!! APRIL is back!! Thank goodness now we will get the customer service that we all have come to appreciate! Thank you to the owners for bringing her back and thank you April for coming back! This is probably the best thing that the owners have done since they bought it!

Pros: April is back so Customer Service is GREAT!!! Very Clean too!

Cons: None

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Not the same since Gatsby left! And I am not too sure what to make of the new owner just yet!! The girls who worked there when Gatsby was there were wonderful and since the new owner has come in they are all gone, not sure if by choice or not, but they really need to bring them back...I guarentee if you bring them back you will bring back the customer service that Gatsby had. While I am not a regular customer in this Laundromat I do go around to several businesses and watch things and come back here to report on it. What I see and what may be different than before, from what I see the new owners need to look at what was done before they came in and make some changes to their business practices. You will succeed if you can bring back the same level of customer service as before!

1
★★☆☆☆

Not the same since Gatsby left! And I am not too sure what to make of the new owner just yet!! The girls who worked there when Gatsby was there were wonderful and since the new owner has come in they are all gone, not sure if by choice or not, but they really need to bring them back...I guarentee if you bring them back you will bring back the customer service that Gatsby had. While I am not a regular customer in this Laundromat I do go around to several businesses and watch things and come back here to report on it. What I see and what may be different than before, from what I see the new owners need to look at what was done before they came in and make some changes to their business practices. You will succeed if you can bring back the same level of customer service as before!

Pros: still clean

Cons: customer servie level has declined

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i was reading an article written by j castro regarding diamond laundromat it is unbelievable.this is the cleanest and the most friendly place i have ever been to.i would really ro see this guy in person and talk to him

2
★★★★★

i was reading an article written by j castro regarding diamond laundromat it is unbelievable.this is the cleanest and the most friendly place i have ever been to.i would really ro see this guy in person and talk to him

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I have been going to this laundromat for years and it has always been wonderful...that is until about 2 weeks ago, there is a new person there who I think is the owner. Him and his wife are there when I come in and they are not as friendly as the people who usedto work there. They bring a dog to work with them and then get upset when the kids want to see it! If you dont want the kids bothering you about the dog then leave it at home! Also they do not keep the place as clean as it used to be either. I am looking for another laundromat that actually cares about the customers not like this one anymore.....I miss the old owner, he was always nice and helpful.....I wish he would come back....

Sincerely
JCastro

0
★☆☆☆☆

I have been going to this laundromat for years and it has always been wonderful...that is until about 2 weeks ago, there is a new person there who I think is the owner. Him and his wife are there when I come in and they are not as friendly as the people who usedto work there. They bring a dog to work with them and then get upset when the kids want to see it! If you dont want the kids bothering you about the dog then leave it at home! Also they do not keep the place as clean as it used to be either. I am looking for another laundromat that actually cares about the customers not like this one anymore.....I miss the old owner, he was always nice and helpful.....I wish he would come back....

Sincerely
JCastro

Pros: Nice decorations (the old owner left his pictures there)

Cons: The new owners....not very friendly

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This is the cleanest laundromat that I have ever been to, the people there are great the atmosphere is wonderful. There is music always on to listen to while you do your laundry, I tell all my friends to go there....located on Nellis at Stewart!! this one gets a big 10!

2
★★★★★

This is the cleanest laundromat that I have ever been to, the people there are great the atmosphere is wonderful. There is music always on to listen to while you do your laundry, I tell all my friends to go there....located on Nellis at Stewart!! this one gets a big 10!

Pros: Excellent customer service and cleanest laundromat that I have ever been in!

Cons: NONE!!!

 

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