Purrfect Auto Svc

★☆☆☆☆

About Purrfect Auto Svc

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  • Automotive Repair

Automotive

Automotive
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D C's Automotive

224 S Grand Ave Las Vegas, NM

1.4167 12
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AVOID!!
They do not know what they are doing here. I had my transmission oil changed here on a perfectly running transmission. Now it jerks when downshifting when coming to a stop. The stupid manager Patrick said it is because of a bad transmission mount. The problem is that I did not have the problem before. They are charging over a thousand to replace the mounts!!! They did not rectify the problem and now I have to take it elsewhere to have the computer reset. Something that they should have known. Such dumbasses.

1
★☆☆☆☆

AVOID!!
They do not know what they are doing here. I had my transmission oil changed here on a perfectly running transmission. Now it jerks when downshifting when coming to a stop. The stupid manager Patrick said it is because of a bad transmission mount. The problem is that I did not have the problem before. They are charging over a thousand to replace the mounts!!! They did not rectify the problem and now I have to take it elsewhere to have the computer reset. Something that they should have known. Such dumbasses.

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it is un-purrfect auto or purrfect-rip off auto. hey listen ive been working for this scam artist company for quite a while and recently left again due to them being so far behind on my pay. I'm owed over 800.00 dollars that's a weeks pay! who can just donate as weeks pay to the company they work for so the owners can run around in their new Mercedes not caring one bit about any var or any customer in any of their shops.THE ONLY THING I WOULD advise you to go there for is a ten dollar oil change or 15 dollar smog.AND make sure you tell them you don't want any type of an inspection. Because even IF your car does really need the stuff they are going to show you when they take you into the service bay I PROMISE YOU it wont all be done or done right. the mechanics dont even know what the manager is telling them half the time and yhe don't care any ways because there is no quality control just income monitors. they want each shop to do 2000.00 a day no matter what. its a joke and am sorry i have wasted so many years and participated in this bull with these greedy money hungry piece of **** people so long.. i will get my 800 out of them one way they still owe me from other employment stents previously i wrote that off but not this. i say stoip letting them rip the consumers and hard workers i say we do what ever need be to shut them down. these f****s are so slick even the ag wasnt able to do so because they couldn't prove mr. shaffik is in charge which he is for some reason they cant. bascilly everything is con to get you to authorize more work out of you and once you have do that you go to back burner if you have a prob there is no one to help you and i you bug them too much about anything you will be cussed out... any ways .. hope this helps someone and hope you all get a kick out of this john7023745084,bob7024163687,judy7022416771,shaffik7028858885,jason7022502837,brian7024726696,patrick7025424587,josh70222728065 THESE ARE ALL PERSONAL CELL NUMBERS OF THE OWNER AND HIS WIFE AND A FEW OF THEIR MANAGER GOONS... JOIN ME IN DECLARING WAR ON THESE PEOPLE... THANKS FEEL FREE TO RESPOND PRO AND CON

1
★☆☆☆☆

it is un-purrfect auto or purrfect-rip off auto. hey listen ive been working for this scam artist company for quite a while and recently left again due to them being so far behind on my pay. I'm owed over 800.00 dollars that's a weeks pay! who can just donate as weeks pay to the company they work for so the owners can run around in their new Mercedes not caring one bit about any var or any customer in any of their shops.THE ONLY THING I WOULD advise you to go there for is a ten dollar oil change or 15 dollar smog.AND make sure you tell them you don't want any type of an inspection. Because even IF your car does really need the stuff they are going to show you when they take you into the service bay I PROMISE YOU it wont all be done or done right. the mechanics dont even know what the manager is telling them half the time and yhe don't care any ways because there is no quality control just income monitors. they want each shop to do 2000.00 a day no matter what. its a joke and am sorry i have wasted so many years and participated in this bull with these greedy money hungry piece of **** people so long.. i will get my 800 out of them one way they still owe me from other employment stents previously i wrote that off but not this. i say stoip letting them rip the consumers and hard workers i say we do what ever need be to shut them down. these f****s are so slick even the ag wasnt able to do so because they couldn't prove mr. shaffik is in charge which he is for some reason they cant. bascilly everything is con to get you to authorize more work out of you and once you have do that you go to back burner if you have a prob there is no one to help you and i you bug them too much about anything you will be cussed out... any ways .. hope this helps someone and hope you all get a kick out of this john7023745084,bob7024163687,judy7022416771,shaffik7028858885,jason7022502837,brian7024726696,patrick7025424587,josh70222728065 THESE ARE ALL PERSONAL CELL NUMBERS OF THE OWNER AND HIS WIFE AND A FEW OF THEIR MANAGER GOONS... JOIN ME IN DECLARING WAR ON THESE PEOPLE... THANKS FEEL FREE TO RESPOND PRO AND CON

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.

I had spent over $3000 with Purrfect Auto Service on Sunset and my Mazda is still not running right. I have given up on this company now and would like to find an honest and knowledgable mechanic in the area. As to Purrfect, I will be taking them to court as soon as I get my car fixed and have all my facts straight. No more NOT_SO purrfect for me please.

1
★☆☆☆☆

I had spent over $3000 with Purrfect Auto Service on Sunset and my Mazda is still not running right. I have given up on this company now and would like to find an honest and knowledgable mechanic in the area. As to Purrfect, I will be taking them to court as soon as I get my car fixed and have all my facts straight. No more NOT_SO purrfect for me please.

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1 out of 1 people found this review helpful.

.

my husband has worked for many purrfect autos in this town, and they don't pay overtime, they don't care about the employees or the families they have. they have major drama issues and they have a very special worker hired to make money by selling parts. DEBRA B !!! yeah, she gets paid 2000. a week for cheating and screwing people to make a buck. check it out. and shes now at the craig and 95 store if you have been looking for her at the allen store. be quick, she moves. alot of these stores are mass owned and operated. and big fights are staged to "fire"someone and put them in a new location. Since my husband began to work for this woman, we are almost getting divorced. One witch per man. He's got Two.

4
★★★★☆

my husband has worked for many purrfect autos in this town, and they don't pay overtime, they don't care about the employees or the families they have. they have major drama issues and they have a very special worker hired to make money by selling parts. DEBRA B !!! yeah, she gets paid 2000. a week for cheating and screwing people to make a buck. check it out. and shes now at the craig and 95 store if you have been looking for her at the allen store. be quick, she moves. alot of these stores are mass owned and operated. and big fights are staged to "fire"someone and put them in a new location. Since my husband began to work for this woman, we are almost getting divorced. One witch per man. He's got Two.

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.

This place is a major ripoff! I went there for an oil change and they try to sell me all kinds of flushes and front brakes. The manager Scott kept pushing and pushing, finally I had to tell him to get lost. You're better off going to the dealer, even if it costs a couple of bucks more.

1
★☆☆☆☆

This place is a major ripoff! I went there for an oil change and they try to sell me all kinds of flushes and front brakes. The manager Scott kept pushing and pushing, finally I had to tell him to get lost. You're better off going to the dealer, even if it costs a couple of bucks more.

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.

Purrfect Auto in Henderson on Horizon Dr. does a Purrfect Rip-Off on its customers..These places have a BAD history a mile long.My husband and I are victims of their bad business.They stole from us,ripped us off,and broke things on our vehicle and did not pay for what they broke.Instead they made us pay for their mistakes THEY made on our vehicle...I WOULD NOT RECCOMMEND THIS PLACE TO ANYONE...They are the biggest bunch of crooks I've ever met and I will NOT EVER give them any of my business..They should be shut down for the things they do to people..

1
★☆☆☆☆

Purrfect Auto in Henderson on Horizon Dr. does a Purrfect Rip-Off on its customers..These places have a BAD history a mile long.My husband and I are victims of their bad business.They stole from us,ripped us off,and broke things on our vehicle and did not pay for what they broke.Instead they made us pay for their mistakes THEY made on our vehicle...I WOULD NOT RECCOMMEND THIS PLACE TO ANYONE...They are the biggest bunch of crooks I've ever met and I will NOT EVER give them any of my business..They should be shut down for the things they do to people..

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I have a very good friend who is an auto mechanic and also works in the pit for NASCAR, who recently did a full inspection of my car and told me nothing was wrong with it. That was great news, so I needed to have a smog check to renew my registration which they don??t do at their shop, so I went to Purrfect Auto because they had advertised a good deal for a smog check. I went in and they quoted me around $1000 worth of repairs my car needed. I laughed at them and told them they were ripping me off and drove away. Look up any review on the internet about them, everyone who has been there has been ripped off! Beware of Purrfect Auto and if you go there regularly, I'm sorry!

1
★☆☆☆☆

I have a very good friend who is an auto mechanic and also works in the pit for NASCAR, who recently did a full inspection of my car and told me nothing was wrong with it. That was great news, so I needed to have a smog check to renew my registration which they don??t do at their shop, so I went to Purrfect Auto because they had advertised a good deal for a smog check. I went in and they quoted me around $1000 worth of repairs my car needed. I laughed at them and told them they were ripping me off and drove away. Look up any review on the internet about them, everyone who has been there has been ripped off! Beware of Purrfect Auto and if you go there regularly, I'm sorry!

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I took my 2003 Pontiac Grand Am to their location on Horizon Drive because my engine coolant was leaking. I knew from past experience EXACTLY what was wrong and how much it should cost to fix it. After it took them 2 hours to examine my car they showed me exactly what I already knew and then gave my a quote of $1100.00 to fix a $400.00 problem. I told the man that it was too much and I would rather buy a new car then to sink a grand into an old car. I told him this in an effort to let him know that he should meet me half way with the price or I wouldn't get the fix but all he said was "why would you want a new car payment". So later that week I bought a bran new Audi and the $1100 helped with the down-payment. It says a lot about a business that they would rather take you for money than have your business at all.

1
★☆☆☆☆

I took my 2003 Pontiac Grand Am to their location on Horizon Drive because my engine coolant was leaking. I knew from past experience EXACTLY what was wrong and how much it should cost to fix it. After it took them 2 hours to examine my car they showed me exactly what I already knew and then gave my a quote of $1100.00 to fix a $400.00 problem. I told the man that it was too much and I would rather buy a new car then to sink a grand into an old car. I told him this in an effort to let him know that he should meet me half way with the price or I wouldn't get the fix but all he said was "why would you want a new car payment". So later that week I bought a bran new Audi and the $1100 helped with the down-payment. It says a lot about a business that they would rather take you for money than have your business at all.

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.

I brought my car in for a maintenance check. They recommended a brake job. I went along with the suggestion even though I was not experiencing any squeaking or grinding or any issues with the brakes. After the brake job, I experienced squeaking and grinding. I took my car back twice. The work was under warranty for 6 months. The first time they tried resurfacing the rotor however it did not do the trick. The second time I was given an excuse as to why they can no longer honor the warranty. I was told that they are under new management and they would never have done things the way the old management did. Although I understand that the new ?people? did not do the poor job, Purrfect Auto Service as a facility took no responsibility and has therefore lost my loyalty. I felt the excuse was very unprofessional and no attempt was made to even meet me half way. I left with squeaking, grinding brakes, never to return.

PROS: several locations, convenience.
CONS: Wiggling out of warranty responsibilities

1
★☆☆☆☆

I brought my car in for a maintenance check. They recommended a brake job. I went along with the suggestion even though I was not experiencing any squeaking or grinding or any issues with the brakes. After the brake job, I experienced squeaking and grinding. I took my car back twice. The work was under warranty for 6 months. The first time they tried resurfacing the rotor however it did not do the trick. The second time I was given an excuse as to why they can no longer honor the warranty. I was told that they are under new management and they would never have done things the way the old management did. Although I understand that the new ?people? did not do the poor job, Purrfect Auto Service as a facility took no responsibility and has therefore lost my loyalty. I felt the excuse was very unprofessional and no attempt was made to even meet me half way. I left with squeaking, grinding brakes, never to return.

PROS: several locations, convenience.
CONS: Wiggling out of warranty responsibilities

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1 out of 1 people found this review helpful.

.

My friend brought her car here because it was the closest shop to our work. Big mistake! Her husband is a former mechanic but his new job does not leave him time to work on the car. He told her to tell them exactly what was wrong and needed fixing. There were some minor parts to replace and an oild change. When she went to pick up the car it suddenly had a new problem. The engine sounded terrible and the whole car shook. They told her that she needed a new transmission and that they could do the repair. They said they could not let her leave with her car like that. She told them where to go and brought her car home. Upon inspection her husband discovered that the car had been drained of most of the oil and several mounting clips had been mysteriously broken off. These guys are a bunch of crooks.

PROS: None.
CONS: Break your car, dishonest, liars.

1
★☆☆☆☆

My friend brought her car here because it was the closest shop to our work. Big mistake! Her husband is a former mechanic but his new job does not leave him time to work on the car. He told her to tell them exactly what was wrong and needed fixing. There were some minor parts to replace and an oild change. When she went to pick up the car it suddenly had a new problem. The engine sounded terrible and the whole car shook. They told her that she needed a new transmission and that they could do the repair. They said they could not let her leave with her car like that. She told them where to go and brought her car home. Upon inspection her husband discovered that the car had been drained of most of the oil and several mounting clips had been mysteriously broken off. These guys are a bunch of crooks.

PROS: None.
CONS: Break your car, dishonest, liars.

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2 out of 2 people found this review helpful.

.

The provided service as promised. The price was what was quoted. They broke a car part while working on the car and replaced it. They charged me for the labor but did not charge for the part. There was a very small waiting area. It was not clean. They take Visa Check cards but do not take personal checks.

PROS: Completed repair in a reasonable amount of time.
CONS: Broke a part while trying to repair car. Store location in decline

3
★★★☆☆

The provided service as promised. The price was what was quoted. They broke a car part while working on the car and replaced it. They charged me for the labor but did not charge for the part. There was a very small waiting area. It was not clean. They take Visa Check cards but do not take personal checks.

PROS: Completed repair in a reasonable amount of time.
CONS: Broke a part while trying to repair car. Store location in decline

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1 out of 1 people found this review helpful.

.

Our car failed a smog check and we brought it to this place. We had a printout from our smog check that stated what needs to be fixed. They had our car out back so we couldn't see what was done, but instead of using the printout they recommended doing a cleansing check. They then came out and basically read what was on smog check paper that we brought in. They had no printout of their own. So we don't know if they actually did anything at all. They then charged us $85 and would deduct it from our bill if we had them fix it, which would cost over $600. The receptionist that was working there doesn't have a clue of what's going on.

1
★☆☆☆☆

Our car failed a smog check and we brought it to this place. We had a printout from our smog check that stated what needs to be fixed. They had our car out back so we couldn't see what was done, but instead of using the printout they recommended doing a cleansing check. They then came out and basically read what was on smog check paper that we brought in. They had no printout of their own. So we don't know if they actually did anything at all. They then charged us $85 and would deduct it from our bill if we had them fix it, which would cost over $600. The receptionist that was working there doesn't have a clue of what's going on.

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2 out of 2 people found this review helpful.

 

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