I needed a diamond replaced in a pavee diamond band. They told me it would take 10 days becaust the manager had to personally match the stones. When I called two weeks later. They hadn't found a stone yet. One week later I called to inquire about it and it was just being finished. When I picked up the ring I was horrified!!! Not only did they charge a fortune for a 5 point diamons and the repair. IT DIDN'T MATCH in SIZE or COLOR of the other stones. You can look at this diamond band and spot immediately the horrible replacement that they put in. As an added feature they were incredibily RUDE!!
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