Budget Rent A Car

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Automotive

Automotive
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U-Haul Neighborhood Dealer

123 S Grand Ave Las Vegas, NM

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U-Haul Neighborhood Dealer

1801 N Grand Ave Las Vegas, NM

2.0 3
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I made a reservation 2 months in advance, Called the day before, Confirmed my reservation, and they still did not have my car when I arrived. And then i was told that i was going to be given an upgrade to my mid size reservation and was given a cobalt which is a compact and was told by the "girl" that was "helping" the person that was filing my rental that i made the reservatin online and i was lucky i got what i got at the price i was paying. reservation was for 18.00 per day on a weekend on a midsize. They are just rude and dont care about the customer

PROS: NONE
CONS: EVERYTHING

1
★☆☆☆☆

I made a reservation 2 months in advance, Called the day before, Confirmed my reservation, and they still did not have my car when I arrived. And then i was told that i was going to be given an upgrade to my mid size reservation and was given a cobalt which is a compact and was told by the "girl" that was "helping" the person that was filing my rental that i made the reservatin online and i was lucky i got what i got at the price i was paying. reservation was for 18.00 per day on a weekend on a midsize. They are just rude and dont care about the customer

PROS: NONE
CONS: EVERYTHING

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The place was okay. Its not my favorite place but it did hsve poor service, staff took FOREVER to get the car. It was like waiting in an hour line at Disneyland,Only to find that the ride has just broken

PROS: Clean area and space and nice cars
CONS: Bad service and Rude service

3
★★★☆☆

The place was okay. Its not my favorite place but it did hsve poor service, staff took FOREVER to get the car. It was like waiting in an hour line at Disneyland,Only to find that the ride has just broken

PROS: Clean area and space and nice cars
CONS: Bad service and Rude service

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We rented a car from Budget for 2 days in Las Vegas.It had been advertised for $45, but when we returned the car, I noticed they had charged us $90. When I questioned the charge, they pointed out the initialed "optional services", among them an "accepted" LDW. We had repeatedly told the clerk we were not interested in any of the insurance they offered (NEVER have paid for that in 30 years we've been renting cars!), but apparently they included it anyway. Our mistake was not to check before initialing, as we thought we had made ourselves clear.

2
★★☆☆☆

We rented a car from Budget for 2 days in Las Vegas.It had been advertised for $45, but when we returned the car, I noticed they had charged us $90. When I questioned the charge, they pointed out the initialed "optional services", among them an "accepted" LDW. We had repeatedly told the clerk we were not interested in any of the insurance they offered (NEVER have paid for that in 30 years we've been renting cars!), but apparently they included it anyway. Our mistake was not to check before initialing, as we thought we had made ourselves clear.

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