Ridenow On Rancho

★★☆☆☆
  • 3800 N Rancho Dr

    Las Vegas, NV 89130

    Map & Directions
  • 702-656-1955

2.125 8
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I don??t know what kind of phonies are writing reviews on the cuff for this place, but let me simply state the facts and let them speak for themselves.
I find a bike I like on Cycle Trader and go in to make the purchase. The bikes like $5,700.00. After asking several times about the source of the bike and how they obtained it, they simply would change the subject and not make any effort to ask a supervisor or manager to look up the information. Just the standard sales BS. Then the kid pitches me about their 27 point inspection, and how the bike must be solid and dependable, or they wouldn??t have accepted it on a trade. (Yeah, right. Curley knows they lowball everyone, and could care less about its condition if they are making it up on the other end.) Anyway, I crank it up and it gags a little. I make the comment that its rough, and the guy says, ??It??s the air filter,? and sticks his finger in the aftermarket blower type hole and removes some crud. ??They must have missed the air filter in the 27 point inspection? I said. It sounded feasible, so I jump through the appropriate hoops and buy the bike. It was a Sunday, so I had to wait until the next day for credit approval. No one ever called me back. At 5 PM Monday, I call the finance stooge, and he says he has good news and bad news. The good news is I was approved, and the bad news is they sold my bike. Then I find another one, and try to call them back, and get put on hold 3 times for at least 30 minutes each. Each time I call back I get a different guy, who asks the same questions as before, and puts me on hold again. I saw the writing on the wall, and will do no business with any powersports operation or any affiliate. They are just a bunch of clowns who say anything, pass the buck, and have the integrity of an alley cat in heat.

1
★☆☆☆☆

I don??t know what kind of phonies are writing reviews on the cuff for this place, but let me simply state the facts and let them speak for themselves.
I find a bike I like on Cycle Trader and go in to make the purchase. The bikes like $5,700.00. After asking several times about the source of the bike and how they obtained it, they simply would change the subject and not make any effort to ask a supervisor or manager to look up the information. Just the standard sales BS. Then the kid pitches me about their 27 point inspection, and how the bike must be solid and dependable, or they wouldn??t have accepted it on a trade. (Yeah, right. Curley knows they lowball everyone, and could care less about its condition if they are making it up on the other end.) Anyway, I crank it up and it gags a little. I make the comment that its rough, and the guy says, ??It??s the air filter,? and sticks his finger in the aftermarket blower type hole and removes some crud. ??They must have missed the air filter in the 27 point inspection? I said. It sounded feasible, so I jump through the appropriate hoops and buy the bike. It was a Sunday, so I had to wait until the next day for credit approval. No one ever called me back. At 5 PM Monday, I call the finance stooge, and he says he has good news and bad news. The good news is I was approved, and the bad news is they sold my bike. Then I find another one, and try to call them back, and get put on hold 3 times for at least 30 minutes each. Each time I call back I get a different guy, who asks the same questions as before, and puts me on hold again. I saw the writing on the wall, and will do no business with any powersports operation or any affiliate. They are just a bunch of clowns who say anything, pass the buck, and have the integrity of an alley cat in heat.

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TOOK MY 2007 YAMAHA 1300 TOURING V STAR FOR REGULAR OIL CHANGE. $100 WAS THE QUOTE, DAN CALLED AND TOLD MY REAR TIRE WAS DONE. METZLER ME 880 MARATHON 180/70 HR 16 REAR ONLINE FROM $190.00 -$215.00 RIDE NOW BILLED ME 294.00 WTF!!!!! A

3
★★★★★

TOOK MY 2007 YAMAHA 1300 TOURING V STAR FOR REGULAR OIL CHANGE. $100 WAS THE QUOTE, DAN CALLED AND TOLD MY REAR TIRE WAS DONE. METZLER ME 880 MARATHON 180/70 HR 16 REAR ONLINE FROM $190.00 -$215.00 RIDE NOW BILLED ME 294.00 WTF!!!!! A

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Took my bike for a new rear tire and it came back with mufflers both scratched because they were too lazy or incompetent to remove them before pulling the axle and I've never seen my bike dirtier when I picked it up. They also had my special order tire for two weeks and never called to tell me it was in. Poor Service All Around!

1
★☆☆☆☆

Took my bike for a new rear tire and it came back with mufflers both scratched because they were too lazy or incompetent to remove them before pulling the axle and I've never seen my bike dirtier when I picked it up. They also had my special order tire for two weeks and never called to tell me it was in. Poor Service All Around!

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I had a mixed experience with Ridenow on Rancho and a 2.5 star rating may be more accurate. Some of the sales guys I talked to were nice and helpful (Mike R. was great) but I agree with some of the other reviews on here that they will just plain rip you off. If you are an experienced shopper you may be able to navigate the negotiations at the dealership a bit better, but as for me, an inexperienced buyer I would issue this warning: They will add extra costs to your sales price you may spend hundreds if not thousands more on the deal. They have a good selection of bikes and a decent selection of gear I will give them that, but when you sit down to talk business make sure you are not giving them an inch in the way of pricing. Dealer Setup charge, Freight Cost and an assortment of others can tack on another $800 to the base cost which is probably a few hundred higher than the MSRP listed price. Don't let them push you around. The GM Steve Walker may shake your hand and smile and pretend to care about getting you the best deal but don't be fooled, he's not going to cut you any deals unless you really fight for them. I admit I didn't ask enough questions, or negotiate very well, so a lot of this review really pertains to other new riders or young people who are new to this world. Buyer beware of this place, if you are new to dealerships or don't feel that confident, bring someone with you for support or else your bank account will pay for it. I am ending up paying way to much for my first bike which I can only save a little face on my paying off the rest as quickly as possible to save on interest, I will have to just chalk this up to another life experience. Remember, this is still a dealership and unlike walking into a store and buying something off the shelf that has a price tag, dealerships will try and puff up the price as much as they can. They are not looking out for you, they will not do you any favors voluntarily, they want your money and as much of it as they can get. DO YOUR RESEARCH! If you even start to think that it may be too much, or you're not 100% sure, walk away from it. Think it over or talk so someone about it then go back later. A side note: This place claims to be the main dealership that carries 250's, while it's true they might have more in stock they do not hold a monopoly on these bikes, other places have them too. Don't be fooled when they say "these four bikes here on the floor are the only ones we have in stock and they go fast". They said that to me and even that the other three bikes were now also sold or had deposits and the very next day after my sale was completed they rolled out another four. This location is really not a terrible place, in fact it is quite nice, you just really need to know how to make the deal the best it can be for yourself.

3
★★★☆☆

I had a mixed experience with Ridenow on Rancho and a 2.5 star rating may be more accurate. Some of the sales guys I talked to were nice and helpful (Mike R. was great) but I agree with some of the other reviews on here that they will just plain rip you off. If you are an experienced shopper you may be able to navigate the negotiations at the dealership a bit better, but as for me, an inexperienced buyer I would issue this warning: They will add extra costs to your sales price you may spend hundreds if not thousands more on the deal. They have a good selection of bikes and a decent selection of gear I will give them that, but when you sit down to talk business make sure you are not giving them an inch in the way of pricing. Dealer Setup charge, Freight Cost and an assortment of others can tack on another $800 to the base cost which is probably a few hundred higher than the MSRP listed price. Don't let them push you around. The GM Steve Walker may shake your hand and smile and pretend to care about getting you the best deal but don't be fooled, he's not going to cut you any deals unless you really fight for them. I admit I didn't ask enough questions, or negotiate very well, so a lot of this review really pertains to other new riders or young people who are new to this world. Buyer beware of this place, if you are new to dealerships or don't feel that confident, bring someone with you for support or else your bank account will pay for it. I am ending up paying way to much for my first bike which I can only save a little face on my paying off the rest as quickly as possible to save on interest, I will have to just chalk this up to another life experience. Remember, this is still a dealership and unlike walking into a store and buying something off the shelf that has a price tag, dealerships will try and puff up the price as much as they can. They are not looking out for you, they will not do you any favors voluntarily, they want your money and as much of it as they can get. DO YOUR RESEARCH! If you even start to think that it may be too much, or you're not 100% sure, walk away from it. Think it over or talk so someone about it then go back later. A side note: This place claims to be the main dealership that carries 250's, while it's true they might have more in stock they do not hold a monopoly on these bikes, other places have them too. Don't be fooled when they say "these four bikes here on the floor are the only ones we have in stock and they go fast". They said that to me and even that the other three bikes were now also sold or had deposits and the very next day after my sale was completed they rolled out another four. This location is really not a terrible place, in fact it is quite nice, you just really need to know how to make the deal the best it can be for yourself.

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i have had VERY BAD encounters with ridenow, in the past. I agree with the comments about the sales guys. they lied and scamed me too! in the past. but today i needed some tires for my cbr. spoke to the service guy named Dan, on the phone. he was able to get me in and out. pretty quick. so thumbs up for dan. but i would never finance a bike from them agian! as i was snoopin around the bikes today, nobody bothered to ask if i needed any help.

3
★★★☆☆

i have had VERY BAD encounters with ridenow, in the past. I agree with the comments about the sales guys. they lied and scamed me too! in the past. but today i needed some tires for my cbr. spoke to the service guy named Dan, on the phone. he was able to get me in and out. pretty quick. so thumbs up for dan. but i would never finance a bike from them agian! as i was snoopin around the bikes today, nobody bothered to ask if i needed any help.

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I called their service department looking for a tool to take my Yamaha forks apart (cap wrench key). He told me they did not sell the part. ???? This makes no sense to me. You would think that the first place you would look for a custom made tool for your Yamaha would be the Yamaha dealer. I then asked him how they take their forks apart and he said "They have the tool and if I bring it in they can do it for me." I told him no and I was just looking for the tool. Then he hung up on me!!!
Also they have never had any parts in stock for me in the past. They are priced very high compared to OEM on the internet. So you are better off just ordering from your home and having it shipped to your house. Save yourself time, gas, and frustration.

0
★☆☆☆☆

I called their service department looking for a tool to take my Yamaha forks apart (cap wrench key). He told me they did not sell the part. ???? This makes no sense to me. You would think that the first place you would look for a custom made tool for your Yamaha would be the Yamaha dealer. I then asked him how they take their forks apart and he said "They have the tool and if I bring it in they can do it for me." I told him no and I was just looking for the tool. Then he hung up on me!!!
Also they have never had any parts in stock for me in the past. They are priced very high compared to OEM on the internet. So you are better off just ordering from your home and having it shipped to your house. Save yourself time, gas, and frustration.

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I went in to buy a gold wing on 5/26/07. With 5 salesmen on the floor (only one was actually busy) not one would help me. I walked out and back again, stood by the office that had 2 guys goofing off. Stood by the bikes, Not a word, their loss. It would have been a cash money deal. I absolutely will not return.

1
★☆☆☆☆

I went in to buy a gold wing on 5/26/07. With 5 salesmen on the floor (only one was actually busy) not one would help me. I walked out and back again, stood by the office that had 2 guys goofing off. Stood by the bikes, Not a word, their loss. It would have been a cash money deal. I absolutely will not return.

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Buying a bike from Honda/Kawasaki of Las Vegas comes guaranteed with a bunch of hidden costs, that they will bold faced lie to you about to get you to sign. Besides that, I ordered 3 parts from them, they told me it would be 2 weeks for them to come in, and 2 months later, they STILL didn't have them, and then a week LATER, they denied ever ordering the parts! I had to print out my bank statement to show that they DID charge me, and then I had to hunt it down, and wait another 3 weeks for ANOTHER order to come through, as they had sold my parts to some walk-in customer. None of the sales people are helpful or friendly, save one young asian gentleman, who seems to know much more than the average guy there about bike mechanics. Definitely not recommended, and especially avoid the Aaron Stewart sales guy, he is a scam artist...

1
★☆☆☆☆

Buying a bike from Honda/Kawasaki of Las Vegas comes guaranteed with a bunch of hidden costs, that they will bold faced lie to you about to get you to sign. Besides that, I ordered 3 parts from them, they told me it would be 2 weeks for them to come in, and 2 months later, they STILL didn't have them, and then a week LATER, they denied ever ordering the parts! I had to print out my bank statement to show that they DID charge me, and then I had to hunt it down, and wait another 3 weeks for ANOTHER order to come through, as they had sold my parts to some walk-in customer. None of the sales people are helpful or friendly, save one young asian gentleman, who seems to know much more than the average guy there about bike mechanics. Definitely not recommended, and especially avoid the Aaron Stewart sales guy, he is a scam artist...

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