Big O Tires

★★★★☆
  • 2061 Rock Springs Dr

    Las Vegas, NV 89128

    Map & Directions
  • 702-360-9800

About Big O Tires

Details
Hours
Mon - Fri 7:00 AM - 6:00 PM, Saturday 7:00 AM - 6:00 PM, Sunday 9:00 AM - 4:00 PM

Automotive

Automotive
More choices in Las Vegas:
Resultset_next

Garcia's Tire

9 Topaz Ln Las Vegas, NM

Resultset_next

Las Vegas Diesel Repair

226 S Grand Ave Las Vegas, NM

4.0 3
Hi! Sign in to let us know how Big O Tires was?
Write a Review
.

028879
10127 W. Charleston
Las Vegas, NV 89135
I received unprofessional service here. The boss left the store but did not tell the asst. why. So the asst. told a worker in front of me the customer that "he would not be answering the

3
★★★★★

028879
10127 W. Charleston
Las Vegas, NV 89135
I received unprofessional service here. The boss left the store but did not tell the asst. why. So the asst. told a worker in front of me the customer that "he would not be answering the

.

Today is 4/9/2011 and I brought my 2007 GMC Sierra Truck in for a tire rotation, wheel balance and a free brake inspection. I spoke with Steve upon arrival and told him that I just had my windows tinted so please remind the guys to not roll down my windows. Steve said no problem we got it covered. Then I asked how long would it take, Steve stated an hour and a half. He called me an hour and a half later. When I showed up my hood on my truck was open and a guy was putting in motor oil. Not just any motor oil but 5w-20 which is not even recommend for my truck in the first place. And it is clearly stated on my oil engine cap in the engine compartment which says SAE 5W-30. I never asked for an oil change besides the fact they are putting in the wrong stuff. Very upset at this Steve said sorry and they will drain it and put in the right stuff. The only explanation was that Jose messed up. There was no slip showing engine oil change etc. So be ware you might get more than what you pay for at this place. Then ready to go with new oil, I walked outside to get in my truck and the dam windows are down. This is after I told 4 of the staff members not to roll them down. I have always been a happy customer of discount tire and decided this time to get the free brake inspection. Shame on me for trying to save money. After all it only took up 3.5 hours of my Saturday. Ahh who cares about me I just work 50 hours a week at my job and dont need a relaxing weekend I would rather sit in a tire shop yelling at people. Oh by the way. Jose said I was a lier and that I told him to change the oil. that made me very pissed off. Besides the fact they did an unauthorized oil change you can also be called a lier. Good luck if you dare. I will continue to be a discount tire customer. Never again.

1
★☆☆☆☆

Today is 4/9/2011 and I brought my 2007 GMC Sierra Truck in for a tire rotation, wheel balance and a free brake inspection. I spoke with Steve upon arrival and told him that I just had my windows tinted so please remind the guys to not roll down my windows. Steve said no problem we got it covered. Then I asked how long would it take, Steve stated an hour and a half. He called me an hour and a half later. When I showed up my hood on my truck was open and a guy was putting in motor oil. Not just any motor oil but 5w-20 which is not even recommend for my truck in the first place. And it is clearly stated on my oil engine cap in the engine compartment which says SAE 5W-30. I never asked for an oil change besides the fact they are putting in the wrong stuff. Very upset at this Steve said sorry and they will drain it and put in the right stuff. The only explanation was that Jose messed up. There was no slip showing engine oil change etc. So be ware you might get more than what you pay for at this place. Then ready to go with new oil, I walked outside to get in my truck and the dam windows are down. This is after I told 4 of the staff members not to roll them down. I have always been a happy customer of discount tire and decided this time to get the free brake inspection. Shame on me for trying to save money. After all it only took up 3.5 hours of my Saturday. Ahh who cares about me I just work 50 hours a week at my job and dont need a relaxing weekend I would rather sit in a tire shop yelling at people. Oh by the way. Jose said I was a lier and that I told him to change the oil. that made me very pissed off. Besides the fact they did an unauthorized oil change you can also be called a lier. Good luck if you dare. I will continue to be a discount tire customer. Never again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Clean location with great customer service. Bought some new tires there a few weeks ago and it was much cheaper than some other tire stores around town. if you need some new tires I'd recommend going here.

5
★★★★★

Clean location with great customer service. Bought some new tires there a few weeks ago and it was much cheaper than some other tire stores around town. if you need some new tires I'd recommend going here.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Big O Tires

Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. -- Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire -- The Team You Trust

More about Big O Tires

Las Vegas Tires, Auto Services, Alignments, Wheels, Brake Service, Shocks & Struts, Suspension & Front End Repair, Oil & Filter Changes, Batteries, Fluid Maintenance Services, lifts, tire stores, new tires

 

Wait, you're the expert.

If you've been to or used Big O Tires, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review