Havoline Xpress Lube

★★★☆☆
  • 5400 E Tropicana Ave

    Las Vegas, NV 89122

    Map & Directions
  • 702-433-5823

About Havoline Xpress Lube

Details

Automotive

Automotive
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3.0 4
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After my car a/c suddenly died in the middle of summer, I called Xpresslube repairs, spoke with Jeff and he asked me to drop by on the way home. I really did not expect anyone to just "jump" on it as soon as I got there, but they did. Jeff immediately took my car in.

Although I personally felt guilty about just dropping by with the car, I did not get any impression that I had interrupted their day. Everyone was very nice and sociable...I didn't feel like a customer just sitting in the lobby waiting for my car. Once my car was ready, Jeff explained everything he did and suggested a few replacement parts. As a woman who has had some experience with auto repairs
and auto dealerships, I did not feel like I was being talked down to while he was telling me what was wrong and what needed to be done.
This group of guys are very knowledgeable about what they do, they care about what they do, and they especially care about their customers.

Thank you guys!

5
★★★★★

After my car a/c suddenly died in the middle of summer, I called Xpresslube repairs, spoke with Jeff and he asked me to drop by on the way home. I really did not expect anyone to just "jump" on it as soon as I got there, but they did. Jeff immediately took my car in.

Although I personally felt guilty about just dropping by with the car, I did not get any impression that I had interrupted their day. Everyone was very nice and sociable...I didn't feel like a customer just sitting in the lobby waiting for my car. Once my car was ready, Jeff explained everything he did and suggested a few replacement parts. As a woman who has had some experience with auto repairs
and auto dealerships, I did not feel like I was being talked down to while he was telling me what was wrong and what needed to be done.
This group of guys are very knowledgeable about what they do, they care about what they do, and they especially care about their customers.

Thank you guys!

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Had my car towed to this garage after some recommendations from other people. The staff was extremely knowledgeable and provide good reasons if they are going to perform anything. The GM dealer was going to charge me almost 2.5X the price I got here, and was fixing the same issue. Highly recommended.

2
★★★★★

Had my car towed to this garage after some recommendations from other people. The staff was extremely knowledgeable and provide good reasons if they are going to perform anything. The GM dealer was going to charge me almost 2.5X the price I got here, and was fixing the same issue. Highly recommended.

Pros: Best prices in town and unmatched customer service

Cons: A little further from where I live

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I have never been here, but my parents took there car in for service, and they took a long time to fix ht car. They also found so many diiferent things wrong with it. My parents paid over $600 and they were just there to have the brakes checked and a tune up. If you ever take anyones advice, take mine. It is a bad place to take your car.

PROS: They have electricity
CONS: Slow Service, Overpriced

1
★☆☆☆☆

I have never been here, but my parents took there car in for service, and they took a long time to fix ht car. They also found so many diiferent things wrong with it. My parents paid over $600 and they were just there to have the brakes checked and a tune up. If you ever take anyones advice, take mine. It is a bad place to take your car.

PROS: They have electricity
CONS: Slow Service, Overpriced

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We went to this place for general auto maintenance and repairs. They were offering good deals. We had all 4 brakes replaced during 10/04. Unfortunately, they forgot to put a piece back on one of the brakes. This keeps making a grinding sound, but it does not really affect brake performance. We went back several months later to have them try to correct it. Their technician said that we needed new brakes again. Less than 10000 miles and 6 months. This is unheard of. The tech said that it was because of the heat in Vegas. This was during the winter months. They also did not want to honor any part of the warranty and wanted to charge over $300.

DO NOT GO TO THIS PLACE UNLESS YOU WANT TO BE RIPPED OFF!!!!!!!!

PROS: none
CONS: Rip-off artists---anything but honest

1
★☆☆☆☆

We went to this place for general auto maintenance and repairs. They were offering good deals. We had all 4 brakes replaced during 10/04. Unfortunately, they forgot to put a piece back on one of the brakes. This keeps making a grinding sound, but it does not really affect brake performance. We went back several months later to have them try to correct it. Their technician said that we needed new brakes again. Less than 10000 miles and 6 months. This is unheard of. The tech said that it was because of the heat in Vegas. This was during the winter months. They also did not want to honor any part of the warranty and wanted to charge over $300.

DO NOT GO TO THIS PLACE UNLESS YOU WANT TO BE RIPPED OFF!!!!!!!!

PROS: none
CONS: Rip-off artists---anything but honest

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