Master Tech Automotive & Cycle Repair

★★★☆☆
Auto repair , Brake shop, Oil change , Transmission Repair, Auto electrical
  • 1300 North Boulder Highway Suite B

    Henderson, NV 89011

    Map & Directions
  • 702-641-9389

About Master Tech Automotive & Cycle Repair

Categories
  • Automotive Repair
Details
  • Transmission Repair
  • Brake Repair
  • Auto Inspections
Hours
M-F 8am-5:30pm, Sa-Su Closed
Emails
  • info@mastertechlv.com
Year Established
  • 2003
Keywords
  • Car repair in Henderson
  • motorcycle repair in Henderson
  • automotive repair in Henderson
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Languages
  • English

Automotive

Automotive
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Master Tech Automotive: Services
    3.25 4
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    .

    AVOID AT ALL COSTS!!!!

    Worst Shop in Las Vegas!!!

    My girlfriend took her car in to have the engine replaced. We bought the engine new so all they had to do was put it in. To start, they never put the oil plug in so she had to have it towed back to their shop. Then o2 sensors were not connected and they want to charge her for all new parts (when I found the sensors just hanging there), pulling the car in one the the techs hit a piece of equipment and gouged the sidewall open (we replaced it), the owner has been rude, refuses to acknowledge any responsibility on damaging the car or voiding the engine warranty. They have ignored requests from the BBB and several other items they need to address on the car. We will see him in court :-)

    1
    ★☆☆☆☆

    AVOID AT ALL COSTS!!!!

    Worst Shop in Las Vegas!!!

    My girlfriend took her car in to have the engine replaced. We bought the engine new so all they had to do was put it in. To start, they never put the oil plug in so she had to have it towed back to their shop. Then o2 sensors were not connected and they want to charge her for all new parts (when I found the sensors just hanging there), pulling the car in one the the techs hit a piece of equipment and gouged the sidewall open (we replaced it), the owner has been rude, refuses to acknowledge any responsibility on damaging the car or voiding the engine warranty. They have ignored requests from the BBB and several other items they need to address on the car. We will see him in court :-)

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    .

    My girlfriend took her car in to have the engine replaced. We bought the engine new so all they had to do was put it in. To start, they never put the oil plug in so she had to have it towed back to their shop. Then o2 sensors were not

    3
    ★★★★★

    My girlfriend took her car in to have the engine replaced. We bought the engine new so all they had to do was put it in. To start, they never put the oil plug in so she had to have it towed back to their shop. Then o2 sensors were not

    .

    To reply to the review that our company has. Mr. Brown brought his car in and talked with John. We went over several options to help this customer save money and get his car on the road. The vehicle came in to have the radiator replaced. After diagnosing the vehicle we called Mr. Brown with an estimate and he gave the o.k. After we replaced the radiator the vehicle still ran hot, we could not tell at first because we could not drive the vehicle very far because of the bad radiator. We then called Mr. Brown and made him aware of his blown head gasket on his #1 cylinder. After Mr. Brown o.k. us to repair his vehicle, we then removed the engine, heads etc for repair. Took down to machine shop and was told about a new time insert that may be able to repair the vehicle and save the customer lots of money. John then came back to the shop called Mr. Brown and ordered the inserts. Mr. Brown had informed us he had lost his job and would like to save as much money as possible. Then Mrs. Brown called screaming at us that she didnt give her husband permission to spend that kind of money on there vehicle. She wanted the parts put in the trunk and was going to call for a tow truck to come and pick up her vehicle. When The Brown's arrived with the tow truck she continued to yell at us and the tow truck driver. We helped by putting the car back together so it was moveable and helped push so the driver could tow the vehicle. There was never any damage done to the vehicle as it sat on a lift in the air for weeks. Mrs. Brown has continued her efforts to trash our company name and reputation all over the internet and has even scheduled a court date with small claims. We hate to have this kind of mess associated with our business and we are ready to go to court with all documentation and witnesses reguarding this case. It is unfortunate that people are out there to get stuff for free and trash a good honest hard working company. As far as the damage she is claiming to her vehicle, that was not from our shop and for her to circle on her vehicle the scratch with a sharpie just shows what kind of person we are dealing with. Maybe if Mr. Brown had not lost his job we would not be in this prediciment.

    2
    ★★★★★

    To reply to the review that our company has. Mr. Brown brought his car in and talked with John. We went over several options to help this customer save money and get his car on the road. The vehicle came in to have the radiator replaced. After diagnosing the vehicle we called Mr. Brown with an estimate and he gave the o.k. After we replaced the radiator the vehicle still ran hot, we could not tell at first because we could not drive the vehicle very far because of the bad radiator. We then called Mr. Brown and made him aware of his blown head gasket on his #1 cylinder. After Mr. Brown o.k. us to repair his vehicle, we then removed the engine, heads etc for repair. Took down to machine shop and was told about a new time insert that may be able to repair the vehicle and save the customer lots of money. John then came back to the shop called Mr. Brown and ordered the inserts. Mr. Brown had informed us he had lost his job and would like to save as much money as possible. Then Mrs. Brown called screaming at us that she didnt give her husband permission to spend that kind of money on there vehicle. She wanted the parts put in the trunk and was going to call for a tow truck to come and pick up her vehicle. When The Brown's arrived with the tow truck she continued to yell at us and the tow truck driver. We helped by putting the car back together so it was moveable and helped push so the driver could tow the vehicle. There was never any damage done to the vehicle as it sat on a lift in the air for weeks. Mrs. Brown has continued her efforts to trash our company name and reputation all over the internet and has even scheduled a court date with small claims. We hate to have this kind of mess associated with our business and we are ready to go to court with all documentation and witnesses reguarding this case. It is unfortunate that people are out there to get stuff for free and trash a good honest hard working company. As far as the damage she is claiming to her vehicle, that was not from our shop and for her to circle on her vehicle the scratch with a sharpie just shows what kind of person we are dealing with. Maybe if Mr. Brown had not lost his job we would not be in this prediciment.

    Pros: Over 30yrs experience, ASE certified, Very knowledgable

    Cons: Need more like this

    .

    radiator and the 2500 more to fix cylinder 1 misfire.we said ok 3000 is our limit.he said bolts were not working so he drilled my block used tap-in to fix.twice now can't drill block anymore.need new engine 4000.well now he cancelled engine and ordered steel tap-ins more guaranteed to work.He would only charge me 3200he was never auth. to order engine that was never going to happen.if my engine could be fixed why try to force me into a new engine?he never even did anything to heads including scraping off all of the old gasket so why was he bolting them back on?paid him 1500forradiator that the foils are all bent up,when i brought to his atten. he said it wouldn't hurt anything and it was still new.Albie says insanity is doing the same thing and expecting a different result.why did he try the same tap-in 2x damaging my block.He broke it did not even plug battery back in or steering column so when the tow got there a worker who i assure you is not a master tech had to hook up.tight spot so we had to push it into position for towing.worker tried to slam my hydraulic trunk told him battery had to be hooked up and he still tried to slam it again.there are dings and scratches on my car.He makes guarantees he can't keep.email me for pictures or copy of guarantee.the april review in my opinion is accurate.lame attempt at discrediting the reviewer not to mention his workmanship,shows his character.1500 for damaged radiator and taking car apart no repairs.he left a greasy rag in trunk and greasy fingerprints all over car.he says we refused repair,again if it can be repaired why try to sell me new engine?My block is ruined and his disregard for my property while i simply trusted him to do what he said he would is appauling.copy/pasted of exact guarantee he made.This customer requested a used engine from a wrecking yard, the first one was bad, we replaced it with another free of charge and in a very timely manner. The vehicle was not cared for in the first place by customer, so it could not be worse after we repaired it.This was over a year ago and they are just digging up ways to hurt our business.I guarantee if you come in and get your car repaired with us you will be completely satisfied.I will offer 10% off parts with a print screen of this.How can he make this guarantee? I am not satisfied77spitfire@livecom

    0
    ★☆☆☆☆

    radiator and the 2500 more to fix cylinder 1 misfire.we said ok 3000 is our limit.he said bolts were not working so he drilled my block used tap-in to fix.twice now can't drill block anymore.need new engine 4000.well now he cancelled engine and ordered steel tap-ins more guaranteed to work.He would only charge me 3200he was never auth. to order engine that was never going to happen.if my engine could be fixed why try to force me into a new engine?he never even did anything to heads including scraping off all of the old gasket so why was he bolting them back on?paid him 1500forradiator that the foils are all bent up,when i brought to his atten. he said it wouldn't hurt anything and it was still new.Albie says insanity is doing the same thing and expecting a different result.why did he try the same tap-in 2x damaging my block.He broke it did not even plug battery back in or steering column so when the tow got there a worker who i assure you is not a master tech had to hook up.tight spot so we had to push it into position for towing.worker tried to slam my hydraulic trunk told him battery had to be hooked up and he still tried to slam it again.there are dings and scratches on my car.He makes guarantees he can't keep.email me for pictures or copy of guarantee.the april review in my opinion is accurate.lame attempt at discrediting the reviewer not to mention his workmanship,shows his character.1500 for damaged radiator and taking car apart no repairs.he left a greasy rag in trunk and greasy fingerprints all over car.he says we refused repair,again if it can be repaired why try to sell me new engine?My block is ruined and his disregard for my property while i simply trusted him to do what he said he would is appauling.copy/pasted of exact guarantee he made.This customer requested a used engine from a wrecking yard, the first one was bad, we replaced it with another free of charge and in a very timely manner. The vehicle was not cared for in the first place by customer, so it could not be worse after we repaired it.This was over a year ago and they are just digging up ways to hurt our business.I guarantee if you come in and get your car repaired with us you will be completely satisfied.I will offer 10% off parts with a print screen of this.How can he make this guarantee? I am not satisfied77spitfire@livecom

    Pros: got car before there were any further damage

    Cons: scratches,dings,damaged radiator and engine block

    Message from Master Tech Automotive & Cycle Repair

    More about Master Tech Automotive & Cycle Repair

    Since 2005, we’ve brought together 75 years of combined experience with Chrysler certified technicians and Ford certified technicians on staff, as supervised by an ASE certified Master Technician. Master Tech is also a certified auto repair center and accredited by the Automotive Training Institute. Our emphasis on excellence and training sets us apart from other auto repair shops in Henderson.

     

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