Gonzales Becky

★★★☆☆
  • 100 N Green Valley Pkwy

    Henderson, NV 89074

    Map & Directions
  • 702-260-0600

Health & Medical

Health & Medical
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3.0 1
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When I was pregnant with my son, I began using Dr. Miller. On the day of my third appointment, the recenptionist called me at me work at 9:30 am and told me that she had changed my 1:30 pm appointment to 10:30 am. I told her that I did not have access to a car until 1:15 pm and besides which I could not just leave work because I am a teacher and the coverage for my classroom was arranged for the time my appointment was scheduled. She told me that I must not care about the health of my baby if I was willing to miss this appointment. I told her if I just left to go, even if I could find a ride, I would be fired from my job and lose my insurance. She told me that it was okay because they took medicaid and I could apply for that. I told her that I would find a new doctor with a more caring staff. She laughed at me and said good luck finding any doctors taking new patients in this city. I was lucky to find a new one within the hour.

I only hope that the changes that Dr. Miller has made in her practice since then have changed who her reception staff is otherwise she is going to lose many patients.

PROS: Great Doctor
CONS: Receptionist was rude. Long waits.

3
★★★☆☆

When I was pregnant with my son, I began using Dr. Miller. On the day of my third appointment, the recenptionist called me at me work at 9:30 am and told me that she had changed my 1:30 pm appointment to 10:30 am. I told her that I did not have access to a car until 1:15 pm and besides which I could not just leave work because I am a teacher and the coverage for my classroom was arranged for the time my appointment was scheduled. She told me that I must not care about the health of my baby if I was willing to miss this appointment. I told her if I just left to go, even if I could find a ride, I would be fired from my job and lose my insurance. She told me that it was okay because they took medicaid and I could apply for that. I told her that I would find a new doctor with a more caring staff. She laughed at me and said good luck finding any doctors taking new patients in this city. I was lucky to find a new one within the hour.

I only hope that the changes that Dr. Miller has made in her practice since then have changed who her reception staff is otherwise she is going to lose many patients.

PROS: Great Doctor
CONS: Receptionist was rude. Long waits.

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