Purrfect Auto Services

★☆☆☆☆
  • 3520 S Jones Blvd

    Las Vegas, NV 89103

    Map & Directions
  • 702-876-8004

Automotive

Automotive
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Horrible customer service!!! the manager of the place "Danny V." wanted for me to give him the last digits of my social security number for verification. I seriously had never heard of such a stupid thing...also he was charging me for a simple diagnostic. I left and refused to stay.The guy later called and harassed a couple of times...I did let the Better Business Bureau know too, but i hope that this helps someone avoid a bad time, or worse become a victim of identity theft.

1
★☆☆☆☆

Horrible customer service!!! the manager of the place "Danny V." wanted for me to give him the last digits of my social security number for verification. I seriously had never heard of such a stupid thing...also he was charging me for a simple diagnostic. I left and refused to stay.The guy later called and harassed a couple of times...I did let the Better Business Bureau know too, but i hope that this helps someone avoid a bad time, or worse become a victim of identity theft.

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If I could give them a ZERO I would!!!! I went in to find out why my car wouldn't start,and they couldn't find anything wrong with it. When I got home, still wouldn't start. I was given a quote of $800 to fix problem, but they couldn't guarantee it would fix problem. A mechanic friend of mine, told me how to fix it. I fixed it myself, but couldn't get the gas tank back on. I called Purrfect auto and they gave me a quote of $250. when I brought it in today, the BIG Wig boss was there and told us it was $750. I told him I got a quote. His response was did I get it in writing? I told him that I could fly my mechanic from Oregon for less money. The Big Wig said that maybe I should fly my own mechanic down from Oregon. WOW! What service and attitude toward the customer. These people are what is wrong with customer Service today!

PROS: HORRIBLE CAUKY SERVICE
CONS: BIG WIG CAME INTO MAKE SMART REMARKS TO CUSTOMERS

1
★☆☆☆☆

If I could give them a ZERO I would!!!! I went in to find out why my car wouldn't start,and they couldn't find anything wrong with it. When I got home, still wouldn't start. I was given a quote of $800 to fix problem, but they couldn't guarantee it would fix problem. A mechanic friend of mine, told me how to fix it. I fixed it myself, but couldn't get the gas tank back on. I called Purrfect auto and they gave me a quote of $250. when I brought it in today, the BIG Wig boss was there and told us it was $750. I told him I got a quote. His response was did I get it in writing? I told him that I could fly my mechanic from Oregon for less money. The Big Wig said that maybe I should fly my own mechanic down from Oregon. WOW! What service and attitude toward the customer. These people are what is wrong with customer Service today!

PROS: HORRIBLE CAUKY SERVICE
CONS: BIG WIG CAME INTO MAKE SMART REMARKS TO CUSTOMERS

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1 out of 1 people found this review helpful.

.

I walked in and the place was dirty and there was no customer service. The coffee machine was broke and I waited fourty five minutes to get a hello. Do not go there.

PROS: Get car repaired
CONS: Get ripped off

1
★☆☆☆☆

I walked in and the place was dirty and there was no customer service. The coffee machine was broke and I waited fourty five minutes to get a hello. Do not go there.

PROS: Get car repaired
CONS: Get ripped off

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