Verizon Wireless

★★★★☆
  • 1300 W Sunset Rd

    Henderson, NV 89014

    Map & Directions
  • 702-454-2015

Business Services

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Verizon Wireless stole money from my checking account and I don't even have a Verizon account!!! In spite of many phone calls, they will not resolve the issue and I have not received the money back. It has been 4 months now and they

3
★★★★★

Verizon Wireless stole money from my checking account and I don't even have a Verizon account!!! In spite of many phone calls, they will not resolve the issue and I have not received the money back. It has been 4 months now and they

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This is a big thank you to Nekeisha! My cell phone was dying while on a three-week stay in Henderson last May. It was really bad timing since I was there helping my mom thru surgery and didn't have a chance to research a replacement phone. Being emotionally drained and overwhelmed, I explained this to Nekeisha who quickly helped me choose the phone to suit my needs. She was kind, extremely helpful and explained everything thoroughly. She even tried to revive my old phone! I LOVE my new phone and wish I had upgraded much earlier. Thank you, Nekeisha, for all your help during a very difficult trip!

5
★★★★★

This is a big thank you to Nekeisha! My cell phone was dying while on a three-week stay in Henderson last May. It was really bad timing since I was there helping my mom thru surgery and didn't have a chance to research a replacement phone. Being emotionally drained and overwhelmed, I explained this to Nekeisha who quickly helped me choose the phone to suit my needs. She was kind, extremely helpful and explained everything thoroughly. She even tried to revive my old phone! I LOVE my new phone and wish I had upgraded much earlier. Thank you, Nekeisha, for all your help during a very difficult trip!

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I had to go to Verizon to switch out my daughter's phone for the 3rd or 4th time and finally found a helpful considerate employee by the name of Ellen - she took the time to explain things to me - was very comforting and even wrote down how to transfer pics from one camera to the other. It's not that often you find someone to go the extra mile - I feel like Ellen went an extra two --thanks - -I should also mention this Verizon is probably 12-15 miles from my home - I am much closer to the one on Eastern/St. Rose - because of the service at the Sunset office - -it was well worth the gas - - Thanks Ellen !!!

4
★★★★☆

I had to go to Verizon to switch out my daughter's phone for the 3rd or 4th time and finally found a helpful considerate employee by the name of Ellen - she took the time to explain things to me - was very comforting and even wrote down how to transfer pics from one camera to the other. It's not that often you find someone to go the extra mile - I feel like Ellen went an extra two --thanks - -I should also mention this Verizon is probably 12-15 miles from my home - I am much closer to the one on Eastern/St. Rose - because of the service at the Sunset office - -it was well worth the gas - - Thanks Ellen !!!

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My husband, mom, and I went into Verizon Wireless becuase we just moved to Nevada and needed to change our numbers to Nevada area code. The lady was very helpful and changed them for us right away. Two days later and I called my husband and found out that his voice mail was not working. We assumed that everything would stay the same except for the number becuase she didnt tell us any different. Come to find out, the number changed and also the voice mail. We now have to change our voice mail system back to say our name and what ever else we want. The lady was helpful but I wish she could of told us all of these little things that needed to be done. I will probobly go back because they were helpful.

PROS: Helpful staff
CONS: Needs to be more informative

3
★★★☆☆

My husband, mom, and I went into Verizon Wireless becuase we just moved to Nevada and needed to change our numbers to Nevada area code. The lady was very helpful and changed them for us right away. Two days later and I called my husband and found out that his voice mail was not working. We assumed that everything would stay the same except for the number becuase she didnt tell us any different. Come to find out, the number changed and also the voice mail. We now have to change our voice mail system back to say our name and what ever else we want. The lady was helpful but I wish she could of told us all of these little things that needed to be done. I will probobly go back because they were helpful.

PROS: Helpful staff
CONS: Needs to be more informative

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I have Verizon Wirelesses free-up service and have never been disappointed. I dont use my phone for much more than safety when driving. It costs me $30 every two months for this convienence and safety feature.

4
★★★★☆

I have Verizon Wirelesses free-up service and have never been disappointed. I dont use my phone for much more than safety when driving. It costs me $30 every two months for this convienence and safety feature.

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I made the mistake of buying my cell phone from Radio, Shack, everytime I go into the store for help they have a new person, that doens't know very confusing.

3
★★★☆☆

I made the mistake of buying my cell phone from Radio, Shack, everytime I go into the store for help they have a new person, that doens't know very confusing.

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Just opened up an account with Verizon. Got the family plan with the picture phones. We can text or send pictures with our plan. It is a little costly, but such a convenience that it is worth spending the extra.

4
★★★★☆

Just opened up an account with Verizon. Got the family plan with the picture phones. We can text or send pictures with our plan. It is a little costly, but such a convenience that it is worth spending the extra.

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I recently switched to Verizon Wireless. So far the service has been good and the phone service not too bad. I have lost a few phone calls and have suffered hearing static but I have faith that on a whole my contract will make me happy and meet my needs.

4
★★★★☆

I recently switched to Verizon Wireless. So far the service has been good and the phone service not too bad. I have lost a few phone calls and have suffered hearing static but I have faith that on a whole my contract will make me happy and meet my needs.

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