Lone Star Steakhouse & Saloon

★★☆☆☆
  • 3131 N Rainbow Blvd

    Las Vegas, NV 89108

    Map & Directions
  • 702-656-7125

About Lone Star Steakhouse & Saloon

Categories
  • Steakhouse Restaurants
Details
  • Carry Out

Food

Food
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2.0 3
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Never ever eat here!!! My husband and I went to Lone Star on Rainbow for lunch. Our bill was forty dollars including the tip. We checked our bank statement a few days later and they had charged us over $88.00 !!!! We called them over ten times over the course of two weeks and printed out our bank statement for them to see. They kept giving us the run around and blaming the wait on their corporate office until we told them we were going to involve the police. Suddenly they had the time to talk to the corporate office and told us they were going to refund us the almost fifty dollars that was stolen. It turned out that our waitress had actually written in the bigger monetary amount in the tip box on our check. In other words credit card fraud and theft. They tried to give us fifty dollars in food vouchers there instead of our money. How condescending is that? We still don't have our money back. They told us today that it would be in our account within the hour. When that didn't happen we called back and they told us that it would be in there by tomorrow. If it is not in our account tomorrow we will call the police and report them. Seriously, never ever eat here. By the way my steak was cooked horribly too. It was raw on the inside and burnt to a crisp on the outside.

PROS: We never have to eat here again.
CONS: Way too many to mention.

1
★☆☆☆☆

Never ever eat here!!! My husband and I went to Lone Star on Rainbow for lunch. Our bill was forty dollars including the tip. We checked our bank statement a few days later and they had charged us over $88.00 !!!! We called them over ten times over the course of two weeks and printed out our bank statement for them to see. They kept giving us the run around and blaming the wait on their corporate office until we told them we were going to involve the police. Suddenly they had the time to talk to the corporate office and told us they were going to refund us the almost fifty dollars that was stolen. It turned out that our waitress had actually written in the bigger monetary amount in the tip box on our check. In other words credit card fraud and theft. They tried to give us fifty dollars in food vouchers there instead of our money. How condescending is that? We still don't have our money back. They told us today that it would be in our account within the hour. When that didn't happen we called back and they told us that it would be in there by tomorrow. If it is not in our account tomorrow we will call the police and report them. Seriously, never ever eat here. By the way my steak was cooked horribly too. It was raw on the inside and burnt to a crisp on the outside.

PROS: We never have to eat here again.
CONS: Way too many to mention.

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.

I love this place. The food is great and the service is EXCELLENT. The waitress was always on top of things. The steaks were cooked just the way we all ordered them. What can I say, The food was great. Everything I tried was good.

4
★★★★☆

I love this place. The food is great and the service is EXCELLENT. The waitress was always on top of things. The steaks were cooked just the way we all ordered them. What can I say, The food was great. Everything I tried was good.

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0 out of 1 people found this review helpful.

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You'll find that when the food is cooked as you like it, it's good. The tick here is getting someone to serve you or to follow through after you've placed an order. I've waited 30 minutes to see a waitress/waiter, I've also waited upwards of 45 minutes after I've placed an order only to have those who arrived after me being served before I've seem my meal. Overall rating of this resturant can best be described as ABSYMAL!!!!!

0
★☆☆☆☆

You'll find that when the food is cooked as you like it, it's good. The tick here is getting someone to serve you or to follow through after you've placed an order. I've waited 30 minutes to see a waitress/waiter, I've also waited upwards of 45 minutes after I've placed an order only to have those who arrived after me being served before I've seem my meal. Overall rating of this resturant can best be described as ABSYMAL!!!!!

Cons: , SERVICE, SERVICE

 

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