Bighorn Casino

★★★☆☆

About Bighorn Casino

Food

Food
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3.0 4
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The employee's treat you like dirt if they think that you are tourists. (Which we were) They even go so far as to harass you if you are winning at Blackjack, so you'll leave. We were ahead when they were harassing us but still didn't want

3
★★★★★

The employee's treat you like dirt if they think that you are tourists. (Which we were) They even go so far as to harass you if you are winning at Blackjack, so you'll leave. We were ahead when they were harassing us but still didn't want

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My husband and I are frequenters at this casino to the point that everybody knows us...from the servers, the cocktail waitress to the bartender. So were very upset at how we were treated this past Saturday when we took our friends from out of town there to eat; we sat at the restaurant and order a round of beers...like always. When our appetizers came out we instructed the waitress to call the cocktail server....that's when the waitress told us that she was instructed that we were not to be sold anymore alcohol. She said that this decision was made by the shift manager. Unfortunately, I forgot his name, but he would not give us a straight answer when we insisted on knowing why we were cut-off it was "just a decision". So for their "decision" here I am writing this review. I will never again set foot in that place again. We were so disgusted when we walked out of there...not only because we are frequenters, but we had company with us that day.

1
★☆☆☆☆

My husband and I are frequenters at this casino to the point that everybody knows us...from the servers, the cocktail waitress to the bartender. So were very upset at how we were treated this past Saturday when we took our friends from out of town there to eat; we sat at the restaurant and order a round of beers...like always. When our appetizers came out we instructed the waitress to call the cocktail server....that's when the waitress told us that she was instructed that we were not to be sold anymore alcohol. She said that this decision was made by the shift manager. Unfortunately, I forgot his name, but he would not give us a straight answer when we insisted on knowing why we were cut-off it was "just a decision". So for their "decision" here I am writing this review. I will never again set foot in that place again. We were so disgusted when we walked out of there...not only because we are frequenters, but we had company with us that day.

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.

Apparently the Casino hasnt changed that much since a complaint on Yahoo in 2007 in the way it treats its patrons; because tonight a friend of mine lost his gold grill for his mouth in the restaurant. It was wrapped in a napkin on the table and we forgot it when we left. We calld the casino 1/2 hour later and the waitress was agreeabe to go through her trash a little. She said she didnt find it but we were welcome too come out and go through it ourselves. It is a very small kitchen and it would have been in one of four trash cans. We brought our rubber gloves and they also have some there we couldve used. However; Tracy, the night manager, wouldn't let us retrieve our own gold.! ! He said it was a health issue and refused to let us try and find it. He also would not let us take the trash home wih us to find it . Now this is something I completely understand, but he didnt even TRY and help us. Such bad customer service and compassion should be punished by not frequenting this casino. That night, he even banned my calls for the rest of the night and told the girls not to transfer my calls to the restaurant or talk to me. Please do not go to this litte sorry restaurant and casino for any reason. They hire unhelpful, uncaring individuals that are only there to bring home a paycheck. I intend to go higher up tomorrow, but by then it will be too hard to retrieve. I am going to Channel 13 and hopefully they can help us. I will keep you all posted on the outcome. By The Way ---- the fried chicken is way too sweet ! It was juicy but had a horrible flavor. I hope it wasn't some weird kind of chicken.

1
★☆☆☆☆

Apparently the Casino hasnt changed that much since a complaint on Yahoo in 2007 in the way it treats its patrons; because tonight a friend of mine lost his gold grill for his mouth in the restaurant. It was wrapped in a napkin on the table and we forgot it when we left. We calld the casino 1/2 hour later and the waitress was agreeabe to go through her trash a little. She said she didnt find it but we were welcome too come out and go through it ourselves. It is a very small kitchen and it would have been in one of four trash cans. We brought our rubber gloves and they also have some there we couldve used. However; Tracy, the night manager, wouldn't let us retrieve our own gold.! ! He said it was a health issue and refused to let us try and find it. He also would not let us take the trash home wih us to find it . Now this is something I completely understand, but he didnt even TRY and help us. Such bad customer service and compassion should be punished by not frequenting this casino. That night, he even banned my calls for the rest of the night and told the girls not to transfer my calls to the restaurant or talk to me. Please do not go to this litte sorry restaurant and casino for any reason. They hire unhelpful, uncaring individuals that are only there to bring home a paycheck. I intend to go higher up tomorrow, but by then it will be too hard to retrieve. I am going to Channel 13 and hopefully they can help us. I will keep you all posted on the outcome. By The Way ---- the fried chicken is way too sweet ! It was juicy but had a horrible flavor. I hope it wasn't some weird kind of chicken.

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Its a nice little locals place to go on a friday or saturday night to have a few drinks with friends and grab a bite to eat. I have to say it is nice and clean they just remodeled the bathrooms and the casino has all new carpeting through out . All new slots and chairs. The staff here is so friendly. The food is good and the prices are great.

4
★★★★☆

Its a nice little locals place to go on a friday or saturday night to have a few drinks with friends and grab a bite to eat. I have to say it is nice and clean they just remodeled the bathrooms and the casino has all new carpeting through out . All new slots and chairs. The staff here is so friendly. The food is good and the prices are great.

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