Red Rock Mechanical Llc

★★★★☆

About Red Rock Mechanical Llc

Home Construction & Remodeling

Home Construction & Remodeling
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I called this company on a Saturday because this is the company that Richmond Homes left for us to call pertaining our A/C unit. A nice man called back and said that the only way for him to come is if someone cancelled and I must pay $91+some change in cash just for him to come. No call all weekend! I called them on Monday morning and they informed me that the only way they would even book an appointment was for me to pay $91 over the phone with a CC and that didn't even count toward fixing the problem. I almost completed the transaction when my gut told me that this isn't right and being a school teacher, I couldn't afford it. Groceries for my kids vs. A/C???? I searched the internet and found A-Bear Cooling, Heating, and Plumbing who came the same day and charged nothing to show up. The cost for A-Bear to fix the problem was less than the appointment fee Red Rock wanted me to pay.
Shame on this company for taking advantage of people just because it is the middle of July.
This is my 2nd time reviewing a company online, the first was complimenting A-Bear 702-364-2327. I hope this review will help someone like me who can't afford to be taken advantage of.

0
★☆☆☆☆

I called this company on a Saturday because this is the company that Richmond Homes left for us to call pertaining our A/C unit. A nice man called back and said that the only way for him to come is if someone cancelled and I must pay $91+some change in cash just for him to come. No call all weekend! I called them on Monday morning and they informed me that the only way they would even book an appointment was for me to pay $91 over the phone with a CC and that didn't even count toward fixing the problem. I almost completed the transaction when my gut told me that this isn't right and being a school teacher, I couldn't afford it. Groceries for my kids vs. A/C???? I searched the internet and found A-Bear Cooling, Heating, and Plumbing who came the same day and charged nothing to show up. The cost for A-Bear to fix the problem was less than the appointment fee Red Rock wanted me to pay.
Shame on this company for taking advantage of people just because it is the middle of July.
This is my 2nd time reviewing a company online, the first was complimenting A-Bear 702-364-2327. I hope this review will help someone like me who can't afford to be taken advantage of.

Pros: none

Cons: Charged just to make an appointment

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From my experience, air conditioners seem to break down on the weekends. This makes it so expensive, but not with these guys. They do great work, offer great prices, and their customer service is unmatched. Rather than tring to fix it yourself, or waiting through a really hot weekend, give them a call. They will help you and FAST!

5
★★★★★

From my experience, air conditioners seem to break down on the weekends. This makes it so expensive, but not with these guys. They do great work, offer great prices, and their customer service is unmatched. Rather than tring to fix it yourself, or waiting through a really hot weekend, give them a call. They will help you and FAST!

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.

After my warrantee company failed to get a company to my house for two days, I was told about this company. I called them at 2pm, and by 8pm, they were out the door and my A/C was back to normal! Did all work in front of me, showed me what they were doing and offered old parts to me. I would not hesitate to use them again.

PROS: Super fast, honest, and efficient
CONS:

5
★★★★★

After my warrantee company failed to get a company to my house for two days, I was told about this company. I called them at 2pm, and by 8pm, they were out the door and my A/C was back to normal! Did all work in front of me, showed me what they were doing and offered old parts to me. I would not hesitate to use them again.

PROS: Super fast, honest, and efficient
CONS:

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