Nevada Telephone

★★★☆☆

About Nevada Telephone

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Insurance

Insurance
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.

This poorly ran company took my money($116) and I never got service! It's been a MONTH!!
I went back to cancel and get my money back. After waiting over 1 1/2 hours for
Becky Miller, the ugly painted thing she was,customer service rep. supervisior said "NO REFUNDS!" and "you need to leave now" ,"
I paid for sevice I did NOT receive! Don't make my mistake!!
I had to filed fraud charges against this company to get my money back!
Only a FOOL would use this company!
So ask yourself....
DID YOUR MOTHER RAISE FOOLS???

0
★☆☆☆☆

This poorly ran company took my money($116) and I never got service! It's been a MONTH!!
I went back to cancel and get my money back. After waiting over 1 1/2 hours for
Becky Miller, the ugly painted thing she was,customer service rep. supervisior said "NO REFUNDS!" and "you need to leave now" ,"
I paid for sevice I did NOT receive! Don't make my mistake!!
I had to filed fraud charges against this company to get my money back!
Only a FOOL would use this company!
So ask yourself....
DID YOUR MOTHER RAISE FOOLS???

Pros: None,none,NONE

Cons: Flat ripoff. good place to flush your money!

.

The phone service is reliable. Customer service lacks individualized attention. They fail to recognize a reliable customer's record of on time payments when allowing no more than $55.00/month of long distance charges to accumulate before cutting off long distance service and demanding payment. They did suspended my long distance service for this $55.00 rule without recognizing that the bill had in fact been paid in full and that there was no outstanding balance. They have also been slow in the past to add service to newly designated area codes. Customer service personnel , who admittedly often have a thankless job, are defensive and condescending in tone of voice when addressing service concerns. They do rectify concerns when validated, but continue to keep an "authoratative" position.

1
★★★☆☆

The phone service is reliable. Customer service lacks individualized attention. They fail to recognize a reliable customer's record of on time payments when allowing no more than $55.00/month of long distance charges to accumulate before cutting off long distance service and demanding payment. They did suspended my long distance service for this $55.00 rule without recognizing that the bill had in fact been paid in full and that there was no outstanding balance. They have also been slow in the past to add service to newly designated area codes. Customer service personnel , who admittedly often have a thankless job, are defensive and condescending in tone of voice when addressing service concerns. They do rectify concerns when validated, but continue to keep an "authoratative" position.

Pros: value

Cons: discount service provider has inertia

.

This company is deffinitely lower than the major phone company in Las Vegas. The customer service is satisfactory and the response time is adequate. If you want to save on your phone bill this is something to look in to.

4
★★★★☆

This company is deffinitely lower than the major phone company in Las Vegas. The customer service is satisfactory and the response time is adequate. If you want to save on your phone bill this is something to look in to.

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