Fanco

★★★★☆
  • 7950 W Tropical Pkwy Ste 120

    Las Vegas, NV 89149

    Map & Directions
  • 702-645-2833

About Fanco

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Hours
Sun 11am-5pm, Mon-Fri 10am-7pm, Sat 10am-6pm
3.9091 11
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Horrible! Save some of your hard earned dollars and search the internet. I found the exact same fans at 20% less including shipping. Plus the customer service is shameful.

1
★☆☆☆☆

Horrible! Save some of your hard earned dollars and search the internet. I found the exact same fans at 20% less including shipping. Plus the customer service is shameful.

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HORRIBLE! Save yourself a lot of your hardearned money! I found the exact same fans on the interent for 20% less including shipping! Plus the customer service was deplorable which was the catalyst for me searching the interent.

3
★★★★★

HORRIBLE! Save yourself a lot of your hardearned money! I found the exact same fans on the interent for 20% less including shipping! Plus the customer service was deplorable which was the catalyst for me searching the interent.

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I purchased 5 fans. One was installed and cut the power to the wall socket. The fluoresant bulb burned out, and Fanco does not carry the bulbs for the fans they sell. I have had to special order it.

3
★★★★★

I purchased 5 fans. One was installed and cut the power to the wall socket. The fluoresant bulb burned out, and Fanco does not carry the bulbs for the fans they sell. I have had to special order it.

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I bought a rather expensive fan from Fanco. The sales lady who sold me the fan did not care to look at the finishes on the light kit. So the fan has silver chains, the light kit has brass chains with different pendants. I assumed when she got me the fan and the light kit, she would at least match the finishes on it or tell me that they don't match and let me make up my mind. I hired an electrician to install the fans (I also bought fans from Lowe's and Home Depot) and all of them turned out fine except the fan from Fanco. When I checked in on him and see how cheap it looked with different colored chains and pendants, I asked him to take it down so I can go exchange/return. The same sales person told me since it has been hung, she can no longer exchange or refund per company policy. She also said since she did not open the fan box, she cannot predict what colors the chains would be. For a sales representative of a fan company, there's only so many things on a fan, shouldn't she know what those components are? What about company policy for educating their sales staff? To me, it's like buying something blind folded because I relied on her expertise to get me the fan that I saw in the show room. Needless to say, I will never buy another product from this company and because of the incompetence of their sales staff, I felt compelled to write a review, which I never bother to do. If you buy from them, make sure everything is checked before making the purchase. They make it impossible to get your money back or exchange once they already took your money. This fan, by the way, is the most expensive fan I own, and it now sits in a box in my garage.

1
★☆☆☆☆

I bought a rather expensive fan from Fanco. The sales lady who sold me the fan did not care to look at the finishes on the light kit. So the fan has silver chains, the light kit has brass chains with different pendants. I assumed when she got me the fan and the light kit, she would at least match the finishes on it or tell me that they don't match and let me make up my mind. I hired an electrician to install the fans (I also bought fans from Lowe's and Home Depot) and all of them turned out fine except the fan from Fanco. When I checked in on him and see how cheap it looked with different colored chains and pendants, I asked him to take it down so I can go exchange/return. The same sales person told me since it has been hung, she can no longer exchange or refund per company policy. She also said since she did not open the fan box, she cannot predict what colors the chains would be. For a sales representative of a fan company, there's only so many things on a fan, shouldn't she know what those components are? What about company policy for educating their sales staff? To me, it's like buying something blind folded because I relied on her expertise to get me the fan that I saw in the show room. Needless to say, I will never buy another product from this company and because of the incompetence of their sales staff, I felt compelled to write a review, which I never bother to do. If you buy from them, make sure everything is checked before making the purchase. They make it impossible to get your money back or exchange once they already took your money. This fan, by the way, is the most expensive fan I own, and it now sits in a box in my garage.

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I always thought Home Depot and Lowes have better prices although they don't have as many selections and as good qulitied fans like specialty shop as Fanco. After the comparisons. I was really surprised at their lower prices , no wonder they have lthe lowest prices gurantee posted on the door. .
The sales person explained lots of features on different fans which I was't aware of. It was a good experience visited Fanco.

2
★★★★★

I always thought Home Depot and Lowes have better prices although they don't have as many selections and as good qulitied fans like specialty shop as Fanco. After the comparisons. I was really surprised at their lower prices , no wonder they have lthe lowest prices gurantee posted on the door. .
The sales person explained lots of features on different fans which I was't aware of. It was a good experience visited Fanco.

Pros: better than Home Depot and Lowes

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Thank you Fanco for the Great Service. I will continue to send customers to you as I always have. I guess you can't please everyone but with your service and product if you can't no one can.
Bill Bowen

2
★★★★★

Thank you Fanco for the Great Service. I will continue to send customers to you as I always have. I guess you can't please everyone but with your service and product if you can't no one can.
Bill Bowen

Pros: Best Selection, Great SalesPeople

Cons: too many choices for my wife to make up her mind....just kidding

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Just had six fans put in. They look great but the installer didn't install all the dimmers and controls as I was told he would. Additionally one large fan has a significant ticking sound. I called to see if a new fan could be installed and the receptionist was rather "cool" and not even appologetic that I have a substandard unit. She then referred me to the installer. I expained that the noise was in the motor and not an installation problem. So I asked if they would simply replace the fan since it was brand new. The receptionist obviously was annoyed and said no that the installer needed to look at it to determine the problem and solution.

Finally, I just checked my credit card bill and was charged twice!! They did credit the erroneous amount, but three weeks later!!!!

DONT BUY AT FANCO!

1
★★☆☆☆

Just had six fans put in. They look great but the installer didn't install all the dimmers and controls as I was told he would. Additionally one large fan has a significant ticking sound. I called to see if a new fan could be installed and the receptionist was rather "cool" and not even appologetic that I have a substandard unit. She then referred me to the installer. I expained that the noise was in the motor and not an installation problem. So I asked if they would simply replace the fan since it was brand new. The receptionist obviously was annoyed and said no that the installer needed to look at it to determine the problem and solution.

Finally, I just checked my credit card bill and was charged twice!! They did credit the erroneous amount, but three weeks later!!!!

DONT BUY AT FANCO!

Pros: Good sales service

Cons: Lacks customer service after install

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good fans and FRONT end service. Poor BACK end service
I bought 5 of their high end fans (installed)
After 4 months 1 isn't working - they charge to come fix their 'lifetime guarenteed' fans

1
★★☆☆☆

good fans and FRONT end service. Poor BACK end service
I bought 5 of their high end fans (installed)
After 4 months 1 isn't working - they charge to come fix their 'lifetime guarenteed' fans

Pros: good front end

Cons: charge to fix their 'lifetime warranty' fans

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We bought fans for 6 rooms. Fanco delivered the fans and installed them within a week. We love our fans and recommend Fanco to everyone.

Bob

2
★★★★★

We bought fans for 6 rooms. Fanco delivered the fans and installed them within a week. We love our fans and recommend Fanco to everyone.

Bob

Pros: Service, Variety, Polite salespeople

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My wife and I were looking for ceiling fans for our new condo. We found their ad in a circular, and decided to take a look. The variety and quality of fans are terrific (much better than Lowe's or Home Depot), and they often have a 2-for-1 special. We ended up buying a total of four fans, and using t heir installer to do it (who also has 2-for-1 on installs). Nothing but good things to say about Fanco!

PROS: Quality selection, great service and install.
CONS: None

5
★★★★★

My wife and I were looking for ceiling fans for our new condo. We found their ad in a circular, and decided to take a look. The variety and quality of fans are terrific (much better than Lowe's or Home Depot), and they often have a 2-for-1 special. We ended up buying a total of four fans, and using t heir installer to do it (who also has 2-for-1 on installs). Nothing but good things to say about Fanco!

PROS: Quality selection, great service and install.
CONS: None

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I shopped the other LV location had I known there was a Fanco closer to me I would have gone. Fanco had fantastic inventory! Truly unique fans. Some like pieces of art. Specials too so I bought more than intended. I reccommend Fanco to everyone I know looking for fans now. Amazing choices, good prices and their installation alliance company was very efficient and kind. No clean up afterwards but they keep the cost down so I didn't mind cleaning up afterwards.

PROS: The whole experience is fan-tastic!
CONS: Nothing!

5
★★★★★

I shopped the other LV location had I known there was a Fanco closer to me I would have gone. Fanco had fantastic inventory! Truly unique fans. Some like pieces of art. Specials too so I bought more than intended. I reccommend Fanco to everyone I know looking for fans now. Amazing choices, good prices and their installation alliance company was very efficient and kind. No clean up afterwards but they keep the cost down so I didn't mind cleaning up afterwards.

PROS: The whole experience is fan-tastic!
CONS: Nothing!

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