Sun Auto Service

★★★☆☆
Sun Auto Service offers complete automotive care in Las Vegas, Nevada (on W. Washington Ave). We've been offering auto repairs from oil changes to transmission overhauls to brake jobs for more than 30 years. Our Sun Auto Service ASE Certified mechanics are trained to handle all types of auto repairs, large and small.
  • 7555 W Washington Ave

    Las Vegas, NV 89128

    Map & Directions
  • 702-304-1010

Automotive

Automotive
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2.5 2
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Sun Auto Service charged me for a lube, oil, filter change on a 1997 BMW Z3, and did not actually do the work on the vehicle, according to a 2nd opinion I received from a mechanic in Salt Lake City, UT (I can give further information upon request). I have filed a dispute with the credit card company that I used to pay for this $18 service and fully expect for them to drop the charge.

Far worse then this (and the major reason I am getting the BBB involved), is the fraudulent selling practices of Sun Auto Service. A salesman there by the name of "Dan" invented false "needed" auto repairs including "3 out of 4 bad engine mounts" and a "bad UV joint". "Dan" quoted and was fully prepared to charge me over $700 for these needless repairs. A second opinion revealed that NO work was necessary at the time, and that I would need to obtain a computer readout from a mechanic who had access to BMW computer in order to determine what, if any, underlying transmission problems actually existed.

The second opinion also revealed that even had the proposed $700 of work been needlessly done to the car by Sun Auto Service, that the primary issues I am having with the car would not have been corrected.

It appears that Sun Auto Services method of operation is to charge for low-cost maintenance services without actually doing the work, hoping that this causes more costly breakdowns in the future, and hence forcing the customer to require more of their services in the future. That is a major concern of mine, as the average layperson could not determine whether or not the preventative maintenance work had actually been done to their vehicles.

PROS: none
CONS: they lie to your face with a trusting smile

1
★☆☆☆☆

Sun Auto Service charged me for a lube, oil, filter change on a 1997 BMW Z3, and did not actually do the work on the vehicle, according to a 2nd opinion I received from a mechanic in Salt Lake City, UT (I can give further information upon request). I have filed a dispute with the credit card company that I used to pay for this $18 service and fully expect for them to drop the charge.

Far worse then this (and the major reason I am getting the BBB involved), is the fraudulent selling practices of Sun Auto Service. A salesman there by the name of "Dan" invented false "needed" auto repairs including "3 out of 4 bad engine mounts" and a "bad UV joint". "Dan" quoted and was fully prepared to charge me over $700 for these needless repairs. A second opinion revealed that NO work was necessary at the time, and that I would need to obtain a computer readout from a mechanic who had access to BMW computer in order to determine what, if any, underlying transmission problems actually existed.

The second opinion also revealed that even had the proposed $700 of work been needlessly done to the car by Sun Auto Service, that the primary issues I am having with the car would not have been corrected.

It appears that Sun Auto Services method of operation is to charge for low-cost maintenance services without actually doing the work, hoping that this causes more costly breakdowns in the future, and hence forcing the customer to require more of their services in the future. That is a major concern of mine, as the average layperson could not determine whether or not the preventative maintenance work had actually been done to their vehicles.

PROS: none
CONS: they lie to your face with a trusting smile

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This buisness specializes in all types out automotive repair. I recently had my brakes repaired and was treated very well. he work was done very promptly and at a reasonable price!

4
★★★★☆

This buisness specializes in all types out automotive repair. I recently had my brakes repaired and was treated very well. he work was done very promptly and at a reasonable price!

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