Cafe Verdi

★★☆☆☆
  • 3111 S Valley View Blvd Ste M105

    Las Vegas, NV 89102

    Map & Directions
  • 702-873-9333

About Cafe Verdi

Hours
24 hours 7 days a week
2.3636 11
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.

I've never ordered from there, but they had some young kids delivering menus. They obviously couldn't read the "No Soliciting" signs on the building. Nonetheless, they weren't respectful about it, they came in wearing headphones and literally threw menus on my co-worker's desk and walked out.

Needless to say, the menus made it into the trash can.

1
★☆☆☆☆

I've never ordered from there, but they had some young kids delivering menus. They obviously couldn't read the "No Soliciting" signs on the building. Nonetheless, they weren't respectful about it, they came in wearing headphones and literally threw menus on my co-worker's desk and walked out.

Needless to say, the menus made it into the trash can.

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If I could vote ZERO stars, I would. I placed an order for the first time last week and it was OK service. The food took over an hour to come. I recently ordered for the second time and they got my order incorrect. Someone who claimes to be Ricardo said he reviewed my order with me and said it was my fault my order was wrong and if I wanted the rest of what I ordered, I would have to pay for it. That was a lie. In the order conversation, I specifically asked for what I ordered last time (fingers, wings, and pizza...which they only brought be pizza and fingers). He gave me the total, which was exactly what it was last time, so I wasn't worried...until I received my order. I was polite at first, but he was so rude. I asked to speak with a manager and they said there wasn't one on duty. I asked him how he was going to fix this situation and he said that it was my fault because he didn't screw my order up. I told him he either needs to get a manager on the phone or call them and let them know what's going on. Ricardo put someone named Mike on the phone. When I asked if he was a manager, he said there wasn't one. I had the same conversation with him and even though they forgot the items in my order, told me I had to pay for it. I asked for the managers name and they said "Lilit." I had my husband call back a few minutes later and ask who the manager was and they told him it was "Mark." He asked who Lillit was and they said she was the owner but she is never there.

So...not only was it absolutely horrible customer service, they're staff seems to be filled with Liars who have no clue how to run an ethical business. Will NOT be doing business with them again. And I suggest you do the same if you don't want to be disgusted and pissed off. Any normal, friendly company would have fixed the situation at hand.

Update: They agreed to send me the missing wings from the order if I gave them back half of the chicken fingers they sent me in the first place. If 7 fingers is that important to them, that's pretty sad. What a joke!

1
★☆☆☆☆

If I could vote ZERO stars, I would. I placed an order for the first time last week and it was OK service. The food took over an hour to come. I recently ordered for the second time and they got my order incorrect. Someone who claimes to be Ricardo said he reviewed my order with me and said it was my fault my order was wrong and if I wanted the rest of what I ordered, I would have to pay for it. That was a lie. In the order conversation, I specifically asked for what I ordered last time (fingers, wings, and pizza...which they only brought be pizza and fingers). He gave me the total, which was exactly what it was last time, so I wasn't worried...until I received my order. I was polite at first, but he was so rude. I asked to speak with a manager and they said there wasn't one on duty. I asked him how he was going to fix this situation and he said that it was my fault because he didn't screw my order up. I told him he either needs to get a manager on the phone or call them and let them know what's going on. Ricardo put someone named Mike on the phone. When I asked if he was a manager, he said there wasn't one. I had the same conversation with him and even though they forgot the items in my order, told me I had to pay for it. I asked for the managers name and they said "Lilit." I had my husband call back a few minutes later and ask who the manager was and they told him it was "Mark." He asked who Lillit was and they said she was the owner but she is never there.

So...not only was it absolutely horrible customer service, they're staff seems to be filled with Liars who have no clue how to run an ethical business. Will NOT be doing business with them again. And I suggest you do the same if you don't want to be disgusted and pissed off. Any normal, friendly company would have fixed the situation at hand.

Update: They agreed to send me the missing wings from the order if I gave them back half of the chicken fingers they sent me in the first place. If 7 fingers is that important to them, that's pretty sad. What a joke!

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.

horrible customer service while ordering.... and requested a few packs of crushed red pepper and was told that was extra, only comes when ordering pizza. are you frigging kidding me??? food overall mediocre and i think they over charged me. will definitely not give business again!

1
★☆☆☆☆

horrible customer service while ordering.... and requested a few packs of crushed red pepper and was told that was extra, only comes when ordering pizza. are you frigging kidding me??? food overall mediocre and i think they over charged me. will definitely not give business again!

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i called for delivery service and offered top dollar i am a new local to the las vegas area and was hungry in the middle of the night and they offer 24 hour delivery. pretty much i called he tld me to call an hour later i think it was this "Jon". he was very rude and hung up on me after saying my order wasn't sufficient pretty much. than i called again to get his name to file a complaint and he blatantly trys to lie and say his name is "fred" quite childish i might add.

1
★☆☆☆☆

i called for delivery service and offered top dollar i am a new local to the las vegas area and was hungry in the middle of the night and they offer 24 hour delivery. pretty much i called he tld me to call an hour later i think it was this "Jon". he was very rude and hung up on me after saying my order wasn't sufficient pretty much. than i called again to get his name to file a complaint and he blatantly trys to lie and say his name is "fred" quite childish i might add.

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I was recently in Vegas and ordered pizza here. The pizza was awesome and the delivery man was VERY friendly. Therefore, the next night we wanted to order pizza again. When we called we placed our order and they told us our card was declined, and hung up on us before we could even give them another card. We called back to give them another card and they said it was declined and hung up on us again. This went back and fourth 4 times, I asked who the manager was and Jon said he was. So the manager of the store hung up on us 4 times. I would think that in this economy they would want business. Not hang up on people multiple times and not let us give them a new card and pay for our pizza. I am in the process of contacting the owner and reporting this problem. The pizza was phenomenal and we wanted to order more, but the second night were rudely hung up on.

2
★★☆☆☆

I was recently in Vegas and ordered pizza here. The pizza was awesome and the delivery man was VERY friendly. Therefore, the next night we wanted to order pizza again. When we called we placed our order and they told us our card was declined, and hung up on us before we could even give them another card. We called back to give them another card and they said it was declined and hung up on us again. This went back and fourth 4 times, I asked who the manager was and Jon said he was. So the manager of the store hung up on us 4 times. I would think that in this economy they would want business. Not hang up on people multiple times and not let us give them a new card and pay for our pizza. I am in the process of contacting the owner and reporting this problem. The pizza was phenomenal and we wanted to order more, but the second night were rudely hung up on.

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Pretty dismal service. Complete lack of professionalism dealing with customer complaints. ZERO ambiance. Mediocre food for the price. It's nice to see them back in business after the Dept of Health closure though. Local businesses are important. Even mismanaged ones with no concept of customer service.

1
★☆☆☆☆

Pretty dismal service. Complete lack of professionalism dealing with customer complaints. ZERO ambiance. Mediocre food for the price. It's nice to see them back in business after the Dept of Health closure though. Local businesses are important. Even mismanaged ones with no concept of customer service.

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I order here ALL the time & their pizza is my favorite!!! Their cheese never gets hard like other places it melts in your mouth!!! And their sauce is incredible... BY FAR THE BEST PIZZA I'VE EVER EATEN!!! I will never go to another pizza place!!! EVER!!!

5
★★★★★

I order here ALL the time & their pizza is my favorite!!! Their cheese never gets hard like other places it melts in your mouth!!! And their sauce is incredible... BY FAR THE BEST PIZZA I'VE EVER EATEN!!! I will never go to another pizza place!!! EVER!!!

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.

I have ordered pizza from this place many many times. I love their pizza. I have only ordered delivery once and it was a pretty good experience. The pizza is always hot and good. Last time I was there I ordered when I got there and only had to wait 15 minutes. They also gave me and my friend a free large soda. Every time my roommate and I go out we finish the night with a Cafe Verde Pizza because they are 24 hour pick up. It's great.

4
★★★★☆

I have ordered pizza from this place many many times. I love their pizza. I have only ordered delivery once and it was a pretty good experience. The pizza is always hot and good. Last time I was there I ordered when I got there and only had to wait 15 minutes. They also gave me and my friend a free large soda. Every time my roommate and I go out we finish the night with a Cafe Verde Pizza because they are 24 hour pick up. It's great.

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Our business moved offices in January 2006. After a month or so, we had tons of menus for local restraunts. Our first experience with Cafe Verde was through a delivery order. It took an hour from the time we placed our order for it to arrive, which is the "norm" when ordering from a local spot. The food was hot and very good.

For my next order, I got a pizza and I decided to do a pick-up. I ordered a large (16") pepperoni pizza. The lady on the phone told me it be ready in 15 minutes. "Great" I said "What is my total?" "Seven dollars" she replied. That's crazy, only $7 for a large, one topping pizza when you pick-up. Fifteen minutes later, I picked up my pizza. It was nice and hot and smelled wonderful. I was in an out in a couple minutes.

Ever since then, I have probably ordered at least once a week from them. I have to say, Cafe Verde's pizza is one of the best I've had, especially their sausage. I highly recommend ordering from these guys.

PROS: Price, Service, and Great Food
CONS: Delivery times could probably be better.

5
★★★★★

Our business moved offices in January 2006. After a month or so, we had tons of menus for local restraunts. Our first experience with Cafe Verde was through a delivery order. It took an hour from the time we placed our order for it to arrive, which is the "norm" when ordering from a local spot. The food was hot and very good.

For my next order, I got a pizza and I decided to do a pick-up. I ordered a large (16") pepperoni pizza. The lady on the phone told me it be ready in 15 minutes. "Great" I said "What is my total?" "Seven dollars" she replied. That's crazy, only $7 for a large, one topping pizza when you pick-up. Fifteen minutes later, I picked up my pizza. It was nice and hot and smelled wonderful. I was in an out in a couple minutes.

Ever since then, I have probably ordered at least once a week from them. I have to say, Cafe Verde's pizza is one of the best I've had, especially their sausage. I highly recommend ordering from these guys.

PROS: Price, Service, and Great Food
CONS: Delivery times could probably be better.

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.

I got the verdi special pizza and it was OK, the crust was not the greatest. I also got a calzone that was huge and extremely full of cheese, but it was slightly burnt. I got their menu from the yellow pages and unless there was a $5 delivery charge I think I was overcharged, but I was hungry and on vacation so not questioning.

Go Gators!!!

2
★★★★☆

I got the verdi special pizza and it was OK, the crust was not the greatest. I also got a calzone that was huge and extremely full of cheese, but it was slightly burnt. I got their menu from the yellow pages and unless there was a $5 delivery charge I think I was overcharged, but I was hungry and on vacation so not questioning.

Go Gators!!!

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I have ordered delivery from this place a few times and never will again. My last experience they were RUDE on the phone, they way over charged me, it took over an hour and a half for delivery and the food was cold. The food was not good, everyone who ate it had a stomach ache afterwards.

1
★☆☆☆☆

I have ordered delivery from this place a few times and never will again. My last experience they were RUDE on the phone, they way over charged me, it took over an hour and a half for delivery and the food was cold. The food was not good, everyone who ate it had a stomach ache afterwards.

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1 out of 1 people found this review helpful.

Message from Cafe Verdi

We would like to thank you for your loyalty to us, thank you for your great support, which gives us hope and motivate us to move forward.

More about Cafe Verdi

Your satisfaction is our top priority, it is the vision and drive force which pushes us to improve our quality and service. Currently by extending our locations, we are trying to improve our service; we are pleased to announce that we will open our new location very soon

 

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