Ritz Camera

★★★★☆
36.0652 -115.045
Map and Directions to Ritz Camera

702-450-7405

675 Mall Ring Cir # B

Henderson, NV

89014

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4.0 7
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Reviews 1 - 7 of 7.
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I bought a camera , sd card and extra battery It was over the holidays
"Great pricing, great service,the whole experience was enjoyable
"One of the best retailers I have ever dealt with,, and I have dealt with them all

5
★★★★★

I bought a camera , sd card and extra battery It was over the holidays
"Great pricing, great service,the whole experience was enjoyable
"One of the best retailers I have ever dealt with,, and I have dealt with them all

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have made several purchases with our Ritz store here in Henderson Galleria at Sunset. I bought Nikon equipment and . I have found that they are the nicest people to deal with. Everyone in the store is well qualified to answer any question you may have on camera equipment. I have also taken the camera classes with them and they are excellent. When you call to ask a question they are eager to help and want to keep you as a customer. I would not even consider going anywhere else but to Ritz.

5
★★★★★

have made several purchases with our Ritz store here in Henderson Galleria at Sunset. I bought Nikon equipment and . I have found that they are the nicest people to deal with. Everyone in the store is well qualified to answer any question you may have on camera equipment. I have also taken the camera classes with them and they are excellent. When you call to ask a question they are eager to help and want to keep you as a customer. I would not even consider going anywhere else but to Ritz.

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Never ever buy from ritz camera... they the worst costumer service and they have even more worst communication system. i've ordered for a nikon d3100 wid 2 lens. i've received the package and wen i opened it to my surprise i found the lens but not the camera. When i tried to complain abt it to em, the phone gets connected to some part of the world where the other person can hardly speak and hardly hear my voice. After an hour of waiting and complaining they said they would need 24-48 hrs to get back. Its been more than two and half days now, and when i called them back, this time someguy picks up the call says we nvr said we were gonna get back to u in 24-48 hrs. he said he needs 8 days to look into this and wen i asked last time they said it would be 24-48 hrs he said 'I DONT CARE". The best ans any Costumer care guy Could Have given. They shouldnt call them self 'Costumer care'.. they should call them self 'WE Dont care Service'
This people dont know what they r doing. i totally regret that i have placed an order with them. They have no Value for costumer and the price he is paying. I would personally suggest everyone reading this not to place an order with them. There are million other places where you can find things cheaper and Even get a value for ur order.
* NO costumer Value.
* Not able to ship the exact order.
* They dont even know how to look into it.

1
★☆☆☆☆

Never ever buy from ritz camera... they the worst costumer service and they have even more worst communication system. i've ordered for a nikon d3100 wid 2 lens. i've received the package and wen i opened it to my surprise i found the lens but not the camera. When i tried to complain abt it to em, the phone gets connected to some part of the world where the other person can hardly speak and hardly hear my voice. After an hour of waiting and complaining they said they would need 24-48 hrs to get back. Its been more than two and half days now, and when i called them back, this time someguy picks up the call says we nvr said we were gonna get back to u in 24-48 hrs. he said he needs 8 days to look into this and wen i asked last time they said it would be 24-48 hrs he said 'I DONT CARE". The best ans any Costumer care guy Could Have given. They shouldnt call them self 'Costumer care'.. they should call them self 'WE Dont care Service'
This people dont know what they r doing. i totally regret that i have placed an order with them. They have no Value for costumer and the price he is paying. I would personally suggest everyone reading this not to place an order with them. There are million other places where you can find things cheaper and Even get a value for ur order.
* NO costumer Value.
* Not able to ship the exact order.
* They dont even know how to look into it.

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Ritz Camera & Image. Reopen Henderson Store at The Galleria at Sunset! Friday, May 7 at 10 a.m. The Henderson store
Phone: (702) 450-7405

5
★★★★★

Ritz Camera & Image. Reopen Henderson Store at The Galleria at Sunset! Friday, May 7 at 10 a.m. The Henderson store
Phone: (702) 450-7405

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Hey Elaine W,

You said:
---------------
"I went here to get a passport photo made, and I was just another number to the staff. You would think they would be interested in helping everyone, but it was obvious that only big ticket items got their attention.

PROS: Location
CONS: Staff"
---------------

Oh poor you -"Wahhh nobody helps me". You go to a retail chain to get a simple passport photo and aren't treated like royalty. Get over it! You know what, you're right, they probably do care a bit more about a "big ticket items" since they make more money off of them (it's called a business, can you say b-u-s-i-n-e-s-s ? I bet you can't). Just another number to the staff? What the heck do you want them to do for you? Go to the bathroom for you and wipe it for you to? Get real! If you expect to be treated above and beyond for a simple passport photo at a CAMERA STORE, you need to go to Disneyland's Fantasyland my friend. Your review has no merit what so ever. You're laughable. "haha"

My final review for you Elaine W:

PROS: THAT I DON'T KNOW YOU
CONS: YOU

I give your review a -5/5
----------------------------------

So my review can have some merit I will say this store is great. Staff is very knowledgeable in photography and very helpful. Sure they're a bit more pricey than online, but guess what? They have to pay their employees and lease for hundreds of stores across the country. Complaining about sales tax?...."Oh I don't like to pay sales tax".......may I, again, direct you to Fantasyland.

5
★★★★★

Hey Elaine W,

You said:
---------------
"I went here to get a passport photo made, and I was just another number to the staff. You would think they would be interested in helping everyone, but it was obvious that only big ticket items got their attention.

PROS: Location
CONS: Staff"
---------------

Oh poor you -"Wahhh nobody helps me". You go to a retail chain to get a simple passport photo and aren't treated like royalty. Get over it! You know what, you're right, they probably do care a bit more about a "big ticket items" since they make more money off of them (it's called a business, can you say b-u-s-i-n-e-s-s ? I bet you can't). Just another number to the staff? What the heck do you want them to do for you? Go to the bathroom for you and wipe it for you to? Get real! If you expect to be treated above and beyond for a simple passport photo at a CAMERA STORE, you need to go to Disneyland's Fantasyland my friend. Your review has no merit what so ever. You're laughable. "haha"

My final review for you Elaine W:

PROS: THAT I DON'T KNOW YOU
CONS: YOU

I give your review a -5/5
----------------------------------

So my review can have some merit I will say this store is great. Staff is very knowledgeable in photography and very helpful. Sure they're a bit more pricey than online, but guess what? They have to pay their employees and lease for hundreds of stores across the country. Complaining about sales tax?...."Oh I don't like to pay sales tax".......may I, again, direct you to Fantasyland.

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Previous reviewer said, "I ain't SPESCHELL at Ritz!" So you went for your passport photo and had to file in line like all us other not so special folks. In a world where 83% of the world population has never owned a telephone, 76% of the world population has never eaten their daily nutritional requirement and 67% of the world drinks water Americans would outlaw as unsafe... poor little "I'm So Special!" had to wait in line with the rest of us at Ritz Camera. OH THE HORROR!! ---- I shop at Ritz Camera in the Galleria Circle/Green Valley on a regular basis and though much of the staff is void of any real, lets say SPARKLING personality, they do try their best to make sure each and every customer is served in a timely manner. I've seen one of the female employees take five minutes of attitude and abuse from a Russian man, because she, speaking the language of 282 million Americans... ENGLISH could not understand his horrible and sarcastic attempt to communicate effectively. He seemed to think it was her fault he could not communicate in Russian and frankly, she absorbed far more abuse than I would have and did so with a smile and grace. --- I have always been treated as fair by Ritz staff as Corporate policy would allow, it is a business, not a social club and they can't give everything away for free, nor can they satisfy every whiner's expectations. --- They do however do their best to see everyone is treated EQUALLY, without PREJUDICE and in a TIMELY MANNER as best they can during rushes, when only three employees are on-duty to describe cameras, maintain security, answer questions, process print files, mount frames, bind books and once every week or two... eat and pee! --- Chill out MR. or MS SPESCHELL! Now and then we ALL have to WAIT OUR TURN!!!

4
★★★★☆

Previous reviewer said, "I ain't SPESCHELL at Ritz!" So you went for your passport photo and had to file in line like all us other not so special folks. In a world where 83% of the world population has never owned a telephone, 76% of the world population has never eaten their daily nutritional requirement and 67% of the world drinks water Americans would outlaw as unsafe... poor little "I'm So Special!" had to wait in line with the rest of us at Ritz Camera. OH THE HORROR!! ---- I shop at Ritz Camera in the Galleria Circle/Green Valley on a regular basis and though much of the staff is void of any real, lets say SPARKLING personality, they do try their best to make sure each and every customer is served in a timely manner. I've seen one of the female employees take five minutes of attitude and abuse from a Russian man, because she, speaking the language of 282 million Americans... ENGLISH could not understand his horrible and sarcastic attempt to communicate effectively. He seemed to think it was her fault he could not communicate in Russian and frankly, she absorbed far more abuse than I would have and did so with a smile and grace. --- I have always been treated as fair by Ritz staff as Corporate policy would allow, it is a business, not a social club and they can't give everything away for free, nor can they satisfy every whiner's expectations. --- They do however do their best to see everyone is treated EQUALLY, without PREJUDICE and in a TIMELY MANNER as best they can during rushes, when only three employees are on-duty to describe cameras, maintain security, answer questions, process print files, mount frames, bind books and once every week or two... eat and pee! --- Chill out MR. or MS SPESCHELL! Now and then we ALL have to WAIT OUR TURN!!!

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I went here to get a passport photo made, and I was just another number to the staff. You would think they would be interested in helping everyone, but it was obvious that only big ticket items got their attention.

PROS: Location
CONS: Staff

3
★★★☆☆

I went here to get a passport photo made, and I was just another number to the staff. You would think they would be interested in helping everyone, but it was obvious that only big ticket items got their attention.

PROS: Location
CONS: Staff

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