Oasis Automotive

★★★★☆

About Oasis Automotive

Categories
  • Automotive Repair
  • Auto Body Paint & Repair
  • Car Batteries
Details
  • Brake Repair
  • Auto Diagnostics
  • Tune Ups
Hours
M-F 8am-6pm, Sa 8am-12pm, Su Closed
Special Offer
We Provide Bumper to Bumper Service!

Automotive

Automotive
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4.0 8
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Hi Don, I was swinging through, looking for a shop to take my car on lunch... and I just wanted to say that it was plain to see Sams post does lead one to think that his words have more to say about himself than anyone else. But then again, yours does as well. And you're the 'professional' here. You and I know that customers in this industry span the spectrum from truly enjoyable to 'outright scammers' to 'people who just don't get it' in one way or another. People can be passionate, for many this is either their 1st or 2nd most valued asset. As long as a mechanic/technician is competent, good work can be done... But attitude shows more than ability over the long haul. The fact that you even acknowledged him, let alone sinking to that level, shows that though you may be competent, you lack what a discerning customer desires, to some degree: Professionalism. Professionalism shows in craftmanship as well as customer service. I'll be choosing another shop based on my experience here. Since you felt it necessary to put Sam in his place... what does it say that you haven't rebutted the other 1 star reviews?

2
★★☆☆☆

Hi Don, I was swinging through, looking for a shop to take my car on lunch... and I just wanted to say that it was plain to see Sams post does lead one to think that his words have more to say about himself than anyone else. But then again, yours does as well. And you're the 'professional' here. You and I know that customers in this industry span the spectrum from truly enjoyable to 'outright scammers' to 'people who just don't get it' in one way or another. People can be passionate, for many this is either their 1st or 2nd most valued asset. As long as a mechanic/technician is competent, good work can be done... But attitude shows more than ability over the long haul. The fact that you even acknowledged him, let alone sinking to that level, shows that though you may be competent, you lack what a discerning customer desires, to some degree: Professionalism. Professionalism shows in craftmanship as well as customer service. I'll be choosing another shop based on my experience here. Since you felt it necessary to put Sam in his place... what does it say that you haven't rebutted the other 1 star reviews?

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Business Response:

I'm sorry to see that you have chosen to go elsewhere based on those two comments. I apoligize for my poor judgement in responding to that poster and hope that you can see in the other reviews that our customer service and the work done here is actually up to a much higher standard.
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I recently bought a used car and needed some repairs. Don and James were awesome. They fixed the repairs in a timely manner and the prices were very reasonable. In addition, a friend of mine had a small leak and they repaired the leak and would not charge him. The leak was s small o-ring at the radiator. My friend was impressed with the integrity of this shop. He stated they could have easily charged him for the hour labor as it probably took like 20 minutes to repair the problem. As for me , I was recommended to this shop and will continue to recommend others. Don and James keep up the great work and word of mouth will only bring you much success.

5
★★★★★

I recently bought a used car and needed some repairs. Don and James were awesome. They fixed the repairs in a timely manner and the prices were very reasonable. In addition, a friend of mine had a small leak and they repaired the leak and would not charge him. The leak was s small o-ring at the radiator. My friend was impressed with the integrity of this shop. He stated they could have easily charged him for the hour labor as it probably took like 20 minutes to repair the problem. As for me , I was recommended to this shop and will continue to recommend others. Don and James keep up the great work and word of mouth will only bring you much success.

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!
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I had gone to Oasis a few times and had some good experiences. I thought that I had found a good mechanic, then I experienced what I did today. They had given me an estimate of 80 dollars then called and said I owed 140 dollars. I asked concerning the charges and they tried to make something up by saying that I have to pay them over 15 dollars to dispose of the oil. I thought that was ridiculous so James subtracted 10 dollars. I felt like i was being taken advantage of and they couldn't explain the charges. I ended up paying the discounted price and vowed to never return. I am very dissatisfied with the shop and experience.

1
★☆☆☆☆

I had gone to Oasis a few times and had some good experiences. I thought that I had found a good mechanic, then I experienced what I did today. They had given me an estimate of 80 dollars then called and said I owed 140 dollars. I asked concerning the charges and they tried to make something up by saying that I have to pay them over 15 dollars to dispose of the oil. I thought that was ridiculous so James subtracted 10 dollars. I felt like i was being taken advantage of and they couldn't explain the charges. I ended up paying the discounted price and vowed to never return. I am very dissatisfied with the shop and experience.

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Business Response:

Reviewing your file it appears that the estimate given was before an oil change had been added on to your original order request. The $15 dollar charge that comes along with the fees for an oil change are to cover the cost of shop materials and removal of hazardous waste that is required in doing this job. Im sorry that you felt you were being taken advantage of as this is not how we run our business.
.

I have been taking my cars to Oasis Automotive in Henderson for three or four years. I feel so fortunate that a friend of a friend recommended this shop because I'd had some really awful experiences with other shops/mechanics in the past.

Truly, I have only good things to say about this place and the must-be-a-workaholic guy who runs/owns it!

5
★★★★★

I have been taking my cars to Oasis Automotive in Henderson for three or four years. I feel so fortunate that a friend of a friend recommended this shop because I'd had some really awful experiences with other shops/mechanics in the past.

Truly, I have only good things to say about this place and the must-be-a-workaholic guy who runs/owns it!

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!
.

Oasis is the BEST!!! I used to call around and comparison shop -- they were always the CHEAPEST, and the repairs have always been A++. Once I went to pick up my husband whose car was being repaired there. I happened to mention that I was driving to LA the next day and my brake lights and turn signals were out. Dan didn't have any new parts available. So, right then and there, he popped in some used taillights and wouldn't charge me a thing! He could have told me to come back next week and charged me full price!!! This is a nice, honest man who goes above and beyond. You can't go wrong here. Best mechanic I have ever had.

5
★★★★★

Oasis is the BEST!!! I used to call around and comparison shop -- they were always the CHEAPEST, and the repairs have always been A++. Once I went to pick up my husband whose car was being repaired there. I happened to mention that I was driving to LA the next day and my brake lights and turn signals were out. Dan didn't have any new parts available. So, right then and there, he popped in some used taillights and wouldn't charge me a thing! He could have told me to come back next week and charged me full price!!! This is a nice, honest man who goes above and beyond. You can't go wrong here. Best mechanic I have ever had.

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!
.

As a single mother of 3, money is always an issue. From the moment I meant Don @ Oasis, I was taken care of, explained to, in detail, as to what my car needed and why, what the costs were and time frame for completion...all aspects were handled and completed within the time frame and dollar amounts quoted...besides the friendly atmosphere and all around knowledge of Don himself...I would highly recommend this mechanic and his repair shop to all. THANKS AGAIN, DON...

5
★★★★★

As a single mother of 3, money is always an issue. From the moment I meant Don @ Oasis, I was taken care of, explained to, in detail, as to what my car needed and why, what the costs were and time frame for completion...all aspects were handled and completed within the time frame and dollar amounts quoted...besides the friendly atmosphere and all around knowledge of Don himself...I would highly recommend this mechanic and his repair shop to all. THANKS AGAIN, DON...

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!
.

Recently I had a vehicle fail the state smog test. Thinking the best bet would be to take the vehicle into the dealer, I discovered they wanted close to $2K to fix my problem, "no other way around it". Not to mention any names but their initials were Henderson Chevrolet. I then found Don at Oasis via this website. He was able to take care of the vehicle with a tuneup. After $90.00 in labor + parts, and few hours later the vehicle passed the smog test and was running great. Highly recommend.

5
★★★★★

Recently I had a vehicle fail the state smog test. Thinking the best bet would be to take the vehicle into the dealer, I discovered they wanted close to $2K to fix my problem, "no other way around it". Not to mention any names but their initials were Henderson Chevrolet. I then found Don at Oasis via this website. He was able to take care of the vehicle with a tuneup. After $90.00 in labor + parts, and few hours later the vehicle passed the smog test and was running great. Highly recommend.

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!
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If you are looking for a good mechanic on american or import cars go to Oasis. The mechanic is very good and your car is done at the time said. Also has car for you to take home should your vehicle need to stay overnight for work. Prices are not out of line and never are you charged for work that is not needed on your vehicle.

4
★★★★☆

If you are looking for a good mechanic on american or import cars go to Oasis. The mechanic is very good and your car is done at the time said. Also has car for you to take home should your vehicle need to stay overnight for work. Prices are not out of line and never are you charged for work that is not needed on your vehicle.

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Business Response:

Thank you for taking the time to review our business. We will be relocating our shop to a bigger location nearby very soon so be on the lookout for a letter with special discounts. Looking forward to doing business with you in the future!

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More about Oasis Automotive

A/C, Transmission, Brakes, Oil Change, Coolant, Engine & Transmission Swap, Diagnostic Testing, Tune Up Etc...

 

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