Chaparral Animal Spa

★★★★☆
  • 2105 E Alexander Rd

    North Las Vegas, NV 89030

    Map & Directions
  • 702-649-6383

About Chaparral Animal Spa

Hours
Mon-Sat 8am-5pm

Pets & Animals

Pets & Animals
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I read so many great reviews about this place and thought I'd give it a try... come to find out that the bad reviews have been flagged and are not factored into the business' over all rating... hmmm?

The lady here was really rude. Our dog's bed was not given to him as promised. Instead, it was left in the front for the cat to lay on. My husband is allergic to cats. I know it's not my dog's hair, because my dog doesn't shed, and the bed and blanket REEK of cat. I'm very unhappy.

The kid working there was really nice, but obviously the staff doesn't communicate. When we dropped our dog off, the lady was hiding out in the back. She saw us walk in and said "oh, he's tiny." Then walked away. HOW PROFESSIONAL. They don't allow you to leave a collar with your dog.. When we came to pick my dog up, they had a ROPE around his neck... Yes, a rope. I was NOT impressed.
When we showed up to pick the dog up, the door was locked and we stood outside for 5 minutes, only to have the lady be extremely rude and snarky toward us when we came inside.
The guy who was there when we dropped our dog off said that we would be charged for 5 days unless we came by before noon to pick up our dog. He said he was going to charge us for 5 days, but only charged us for 4. When we showed up, the lady told us that since we didn't pick him up before 10 am (what? I thought it was noon?) that we would be charged for another day, to which i replied that the guy told us we already have been, so needless to say, i was a bit confused. She acted as if we were trying to say she was scamming us, so she put the reciept on the counter and just walked away.
My dog is also covered in baby powder, and has urine crusted on his belly. I now have to give him a thorough scrub because he is absolutely disgusting.

I will not trust anyone who is rude to me to take care of my pet. I will never bring my dog to this place again. The ONLY reason they have a star is because my dog appeared to have fun. He is worn out.

Also, the place is plastered in right-winged political bumper stickers. I find it to be extremely unprofessional. If they paid as much attention to the animals as they did posting stupid bumper stickers, this filthy place may be half decent.

1
★☆☆☆☆

I read so many great reviews about this place and thought I'd give it a try... come to find out that the bad reviews have been flagged and are not factored into the business' over all rating... hmmm?

The lady here was really rude. Our dog's bed was not given to him as promised. Instead, it was left in the front for the cat to lay on. My husband is allergic to cats. I know it's not my dog's hair, because my dog doesn't shed, and the bed and blanket REEK of cat. I'm very unhappy.

The kid working there was really nice, but obviously the staff doesn't communicate. When we dropped our dog off, the lady was hiding out in the back. She saw us walk in and said "oh, he's tiny." Then walked away. HOW PROFESSIONAL. They don't allow you to leave a collar with your dog.. When we came to pick my dog up, they had a ROPE around his neck... Yes, a rope. I was NOT impressed.
When we showed up to pick the dog up, the door was locked and we stood outside for 5 minutes, only to have the lady be extremely rude and snarky toward us when we came inside.
The guy who was there when we dropped our dog off said that we would be charged for 5 days unless we came by before noon to pick up our dog. He said he was going to charge us for 5 days, but only charged us for 4. When we showed up, the lady told us that since we didn't pick him up before 10 am (what? I thought it was noon?) that we would be charged for another day, to which i replied that the guy told us we already have been, so needless to say, i was a bit confused. She acted as if we were trying to say she was scamming us, so she put the reciept on the counter and just walked away.
My dog is also covered in baby powder, and has urine crusted on his belly. I now have to give him a thorough scrub because he is absolutely disgusting.

I will not trust anyone who is rude to me to take care of my pet. I will never bring my dog to this place again. The ONLY reason they have a star is because my dog appeared to have fun. He is worn out.

Also, the place is plastered in right-winged political bumper stickers. I find it to be extremely unprofessional. If they paid as much attention to the animals as they did posting stupid bumper stickers, this filthy place may be half decent.

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We started using Linda's place almost 4 years ago and our doggies have spent numerous mini vacations there. Our largest dog CJ just loves it there and has been trained by Linda with great success. We have 3 others rescue pups and all except one has stayed with her. It is a well established place, and there is air conditioning and clean runs, with lots of room to run and play. Most boarding places have little or no places for your dogs to run and be happy. Linda knows her stuff and loves doggies and we am completely comforatable with our critters vacationing with her. We miss them terribly of course, but we know that they are in good hands. We plan on giving them a mini vacation this weekend (Sept 17th) and know they will have fun, eat well, be talked to, petted and loved "almost" like home. C & L, NW Las Vegas

5
★★★★★

We started using Linda's place almost 4 years ago and our doggies have spent numerous mini vacations there. Our largest dog CJ just loves it there and has been trained by Linda with great success. We have 3 others rescue pups and all except one has stayed with her. It is a well established place, and there is air conditioning and clean runs, with lots of room to run and play. Most boarding places have little or no places for your dogs to run and be happy. Linda knows her stuff and loves doggies and we am completely comforatable with our critters vacationing with her. We miss them terribly of course, but we know that they are in good hands. We plan on giving them a mini vacation this weekend (Sept 17th) and know they will have fun, eat well, be talked to, petted and loved "almost" like home. C & L, NW Las Vegas

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I love this place. We take our dogs there all the time. The runs are nice and the fact that the dogs get play time is great. I boarded by dog there for a week, and when we came to pick him up he smelled good and didn't seem to be stressed out. When we picked him up at other kennels he had always lost weight and looked horrible. They really care for your dogs there as if they were their own. I would definately recommend them to my friends. The only down side is they are bit expensive especially during the holiday season but I would gladly pay the extra money for good care for my dogs.

4
★★★★☆

I love this place. We take our dogs there all the time. The runs are nice and the fact that the dogs get play time is great. I boarded by dog there for a week, and when we came to pick him up he smelled good and didn't seem to be stressed out. When we picked him up at other kennels he had always lost weight and looked horrible. They really care for your dogs there as if they were their own. I would definately recommend them to my friends. The only down side is they are bit expensive especially during the holiday season but I would gladly pay the extra money for good care for my dogs.

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I recently boarded my dog at this kennel for a week and requested dog play time two times a day. When I picked him up he seemed happy and well cared for. It seemed like he was given attention by the staff and plenty of play time during his stay. He wasn't overly excited when he saw me, and he didn't seem nervous or upset like he was after staying at a different kennel. He seemed tired when I brought him home, and I think it was because he spent so much time playing. Chaparral offers good care at a good price. I will have him stay here again and I would recommend it to friends.

4
★★★★☆

I recently boarded my dog at this kennel for a week and requested dog play time two times a day. When I picked him up he seemed happy and well cared for. It seemed like he was given attention by the staff and plenty of play time during his stay. He wasn't overly excited when he saw me, and he didn't seem nervous or upset like he was after staying at a different kennel. He seemed tired when I brought him home, and I think it was because he spent so much time playing. Chaparral offers good care at a good price. I will have him stay here again and I would recommend it to friends.

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We had our young dogs spend a couple of nights at Chaparral while we were in town for vacation. They were very flexible about letting us come by and take the dogs out during the day time-- there was never any problem with hours, or connecting with staff, etc. The runs seemed nice enough, and the dogs had plenty of fresh water. We were able to bring our own food. When we brought our dogs back for their second night at Chaparral, they seemed happy and excited and returned to their run with no problems! This was nice, because we were nervous... we've never kenneled the dogs before. The only problem we had was one dog had a harsh cough the second morning after kenneling. Both of our dogs have had their kennel cough vaccine, and our vet ER believes it may be a viral kennel cough. But really, there is no way to say-- it was so soon after leaving the kennel that the cough have been brewing even before he was dropped off there. Our other dog is fine. In sum, we would use Chaparral Animal Spa again.

4
★★★★☆

We had our young dogs spend a couple of nights at Chaparral while we were in town for vacation. They were very flexible about letting us come by and take the dogs out during the day time-- there was never any problem with hours, or connecting with staff, etc. The runs seemed nice enough, and the dogs had plenty of fresh water. We were able to bring our own food. When we brought our dogs back for their second night at Chaparral, they seemed happy and excited and returned to their run with no problems! This was nice, because we were nervous... we've never kenneled the dogs before. The only problem we had was one dog had a harsh cough the second morning after kenneling. Both of our dogs have had their kennel cough vaccine, and our vet ER believes it may be a viral kennel cough. But really, there is no way to say-- it was so soon after leaving the kennel that the cough have been brewing even before he was dropped off there. Our other dog is fine. In sum, we would use Chaparral Animal Spa again.

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I paid the extra $25 for a late drop off between 6-9pm (I thought wow, what a great service) when I dropped my dog off at 8pm Linda was very rude because she expected us to be there earlier, then she charged me for 4 nights instead of 3. I also paid $60 to have him dropped off at my hotel on the strip before I had to leave for the airport... She was 30 minutes late and didn't even know where the hotel was.. to top it off she drove away and I realized she had kept both of his favorite stuffed animals and replaced them with a raggy old towel. I will never take my dog there again.

1
★☆☆☆☆

I paid the extra $25 for a late drop off between 6-9pm (I thought wow, what a great service) when I dropped my dog off at 8pm Linda was very rude because she expected us to be there earlier, then she charged me for 4 nights instead of 3. I also paid $60 to have him dropped off at my hotel on the strip before I had to leave for the airport... She was 30 minutes late and didn't even know where the hotel was.. to top it off she drove away and I realized she had kept both of his favorite stuffed animals and replaced them with a raggy old towel. I will never take my dog there again.

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I have always been impressed with the care and cleanliness of this place. Very good care and the kennels are always spotless. Linda is very good with the animals and know a great deal about the care and training of them.

PROS: Great Care
CONS: None

5
★★★★★

I have always been impressed with the care and cleanliness of this place. Very good care and the kennels are always spotless. Linda is very good with the animals and know a great deal about the care and training of them.

PROS: Great Care
CONS: None

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I took my dog to Linda, the owner of Chaparral to get her some obedience training. I had little faith in anything working because my dog was out of control. She is the sweetest thing ever but would not listen to a thing. After a week I made an appointment to go the Chaparral and see what Bailey had learned. I was absolutely amazed at the results. I had to ask myself if that was really my dog. After just a week she had learned so much. I can't wait to see the results when she is ready to come home.

PROS: Results
CONS: Price

5
★★★★★

I took my dog to Linda, the owner of Chaparral to get her some obedience training. I had little faith in anything working because my dog was out of control. She is the sweetest thing ever but would not listen to a thing. After a week I made an appointment to go the Chaparral and see what Bailey had learned. I was absolutely amazed at the results. I had to ask myself if that was really my dog. After just a week she had learned so much. I can't wait to see the results when she is ready to come home.

PROS: Results
CONS: Price

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More about Chaparral Animal Spa

At Chaparral Animal Spa we provide ''Tender Lovin' Care when you're not there''. Some dogs love everybody and they are the easy ones; others need a little time and special affection before they will trust a new person. We know how to gain their trust.

 

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