Desert Art Supplies

★★★☆☆
  • 2003 E Charleston Blvd

    Las Vegas, NV 89104

    Map & Directions
  • 702-382-5404

About Desert Art Supplies

Hours
Mon-Sat 9am-6pm

Shopping

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Upon walking in, a few associates could be seen helping customers. There was one man, hunched over the front counter, with papers scattered about. Walking up to the counter, not knowing exactly what I was looking for, I waited to be helped... with no avail. The man barely noticing a customer was standing in front of him peered up when I said excuse me. Immediately he yelled out for one of the other associates to come help me, NOT even checking to see if that associate was available! When he realized everyone was with a customer, he was forced to help me. After waiting five minutes for him to shabbily straighten up his papers, he asked what he could do for me... I told him I wanted to start painting. In the most condescending tone he irritatedly asked "Well, what kind of painting?" I don't know! I've never painted, that's why I am asking for help! He would ask very vague, short questions, that I had no idea how to answer! Finally upon giving up on receiving any help from this jerk (who I later found out was the MANAGER!), I decided to just wonder around on my own. Thankfully, a young man asked if I was doing okay, and pointed me in the right direction.You would think logically, a new customer wanting to get into a new hobby, would become a continuing customer, so you'd assume you would try your best to help the person out... ESPECIALLY IF YOU ARETHE MANAGER.

1
★☆☆☆☆

Upon walking in, a few associates could be seen helping customers. There was one man, hunched over the front counter, with papers scattered about. Walking up to the counter, not knowing exactly what I was looking for, I waited to be helped... with no avail. The man barely noticing a customer was standing in front of him peered up when I said excuse me. Immediately he yelled out for one of the other associates to come help me, NOT even checking to see if that associate was available! When he realized everyone was with a customer, he was forced to help me. After waiting five minutes for him to shabbily straighten up his papers, he asked what he could do for me... I told him I wanted to start painting. In the most condescending tone he irritatedly asked "Well, what kind of painting?" I don't know! I've never painted, that's why I am asking for help! He would ask very vague, short questions, that I had no idea how to answer! Finally upon giving up on receiving any help from this jerk (who I later found out was the MANAGER!), I decided to just wonder around on my own. Thankfully, a young man asked if I was doing okay, and pointed me in the right direction.You would think logically, a new customer wanting to get into a new hobby, would become a continuing customer, so you'd assume you would try your best to help the person out... ESPECIALLY IF YOU ARETHE MANAGER.

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Just as KirkKirk said... "NOT the place for a new artist to shop." I was interested in picking up a new hobby, and thought I would stop in, get information, and pick up some supplies.
Upon walking in, a few associates could be seen

3
★★★★★

Just as KirkKirk said... "NOT the place for a new artist to shop." I was interested in picking up a new hobby, and thought I would stop in, get information, and pick up some supplies.
Upon walking in, a few associates could be seen

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Bottom line- this is not the place for a new artist to shop- They are just trying to shove their old product out the door and they have a terrible return policy (no policy).

I tried some paint based on their salesman's recommendations. When I used it I was unhappy with it. I had bought about $100 worth of paint. The paint looked as though it had been on the shelf for 20 years. When I went to return the paint they refunded my money for the bottles I had not opened. Good enough. I also bought some cheap brushes based on their recommendation. I quickly found that these brushes were unsuitable for painting even a barn. Every stroke they would lose at least one bristle onto the painting. I also bought a heat-gun that was only for use with the type of paint that I had bought. Although I had not even opened the box for the heat-gun, they would not return my money on it. Of course they would not return my money on the brushes.

Bottom line- this is not the place for a new artist to shop- They are just trying to shove their old product out the door and they have a terrible return policy (no policy).

0
★☆☆☆☆

Bottom line- this is not the place for a new artist to shop- They are just trying to shove their old product out the door and they have a terrible return policy (no policy).

I tried some paint based on their salesman's recommendations. When I used it I was unhappy with it. I had bought about $100 worth of paint. The paint looked as though it had been on the shelf for 20 years. When I went to return the paint they refunded my money for the bottles I had not opened. Good enough. I also bought some cheap brushes based on their recommendation. I quickly found that these brushes were unsuitable for painting even a barn. Every stroke they would lose at least one bristle onto the painting. I also bought a heat-gun that was only for use with the type of paint that I had bought. Although I had not even opened the box for the heat-gun, they would not return my money on it. Of course they would not return my money on the brushes.

Bottom line- this is not the place for a new artist to shop- They are just trying to shove their old product out the door and they have a terrible return policy (no policy).

Pros: Friendly when taking your money

Cons: Poor return policy (what is the policy??)

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I am not an employee pretending to write a positive review and I am not a competitor trying to slander these guys.

I bought from desert art supplies on a weekly basis for over a year. These guys are not geared up to deal with larger customers. The high mark-ups are not justified because the products I bought had progressively lost quality, to the point that it was unusable at times. I still sucked it up and continued to buy from them, but their attitudes and business tactics have turned me off completely.

Not recommended for as a supplier for your business since you cannot rely on consistent quality, and they never make up for mistakes. Too bad...I'm moving on.

They never offered to fix any of the problems we had, they just said "Its Policy"... Whatever.

0
★☆☆☆☆

I am not an employee pretending to write a positive review and I am not a competitor trying to slander these guys.

I bought from desert art supplies on a weekly basis for over a year. These guys are not geared up to deal with larger customers. The high mark-ups are not justified because the products I bought had progressively lost quality, to the point that it was unusable at times. I still sucked it up and continued to buy from them, but their attitudes and business tactics have turned me off completely.

Not recommended for as a supplier for your business since you cannot rely on consistent quality, and they never make up for mistakes. Too bad...I'm moving on.

They never offered to fix any of the problems we had, they just said "Its Policy"... Whatever.

Pros: Local

Cons: Inconsistent Material Quality and Angy Employees.

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I have been to Desert art supplies, and am amazed that there are that many different mediums to use. They have a huge selection with seemingly average prices. The staff was friendly and I really enjoyed browsing their selection. If you are looking for real art supplies, I recommend going there.

4
★★★★☆

I have been to Desert art supplies, and am amazed that there are that many different mediums to use. They have a huge selection with seemingly average prices. The staff was friendly and I really enjoyed browsing their selection. If you are looking for real art supplies, I recommend going there.

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Here is yet another place even better than Michael's. I can't say their prices satisfy me, but since they do have good service I am willing to pay the extra bucks. I did buy some charcoal pencils a while back and it was definitely worth it. I am still using them and very much satisfied. If you want quality products, definitely the place to go.

4
★★★★☆

Here is yet another place even better than Michael's. I can't say their prices satisfy me, but since they do have good service I am willing to pay the extra bucks. I did buy some charcoal pencils a while back and it was definitely worth it. I am still using them and very much satisfied. If you want quality products, definitely the place to go.

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You can find just about anything you need for any craft here. The prices are higher than department stores, but they carry so many things the other stores don't. Also the staff is very crafty so they can answer any questions you may have.

4
★★★★☆

You can find just about anything you need for any craft here. The prices are higher than department stores, but they carry so many things the other stores don't. Also the staff is very crafty so they can answer any questions you may have.

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I love this store! It is a little bit more expensive than some places, but the quality and selection is great. I have found things here that no one else in town carries. The staff is excellent at helping and just really friendly. They offer to help me out to my car with my purchases eveytime I have been there, and never made me feel uncomfortable at all. It is just a very warm and frinedly place to shop for art supplies and materials.

4
★★★★☆

I love this store! It is a little bit more expensive than some places, but the quality and selection is great. I have found things here that no one else in town carries. The staff is excellent at helping and just really friendly. They offer to help me out to my car with my purchases eveytime I have been there, and never made me feel uncomfortable at all. It is just a very warm and frinedly place to shop for art supplies and materials.

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