Rose Shack Florist

I ordered some roses for my bestfriend and needed them delivered the same day. The customer services was great. The girl did everything she could to get those flowers out that day. She really came through for me.

I took my kids here to pick out something special for Mothers Day. After spending a lot of time to find just the right arrangement, we placed an order for a Sunday delivery. They said we had to meet the minimum cost to qualify for the delivery... and still had to pay the delivery fee to boot... so we added a balloon to satisfy the requirement. They said it would be delivered on Sunday. The flowers & balloon came on SATURDAY... while my wife was at work. I called to let them know they came on the wrong day. Their response was "What do you want us to do about it?" I ended up taking the flowers (& balloon) back on my own and demanding a refund. Not once did anyone ever give me an apology or offer to fix the problem.

PROS:
CONS: Bad Customer Service