Audio Express

★★★☆☆
Lowest Installed Price Guaranteed
  • 1420 S Rainbow Blvd

    Las Vegas, NV 89146

    Map & Directions
  • 702-880-1201

About Audio Express

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Hours
9am - 7pm Monday thru Saturday 12am - 5pm Sunday

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They were very helpful in creating a sound system for my car. Service was professional and friendly. Highly recommend Audio Express to all my friends.

3
★★★★★

They were very helpful in creating a sound system for my car. Service was professional and friendly. Highly recommend Audio Express to all my friends.

.

i've had two different installations here on 2 different cars in the past 4 years. both times the sales staff were great. they actually recommended stuff that was below the price range i was willing to pay because those were just the right

3
★★★★★

i've had two different installations here on 2 different cars in the past 4 years. both times the sales staff were great. they actually recommended stuff that was below the price range i was willing to pay because those were just the right

.

I recently broke my old stereo and instead of buying another cheap autozone deck I went with these guys at the Rainbow store. Walked in and had a rep come up to me right away. I explained to them that I was looking to buy a new deck, right away they pointed me to the top of the line with a DVD player installed...can't blame them for trying to upsell. Told them what I was looking for in a deck and they pointed me to the $110.00 Kennwood. I asked about the cheaper one's that they had on the wall and informed me that without a $100 purchase they couldn't do the $1 install. Fine by me, also asked what kind of a warranty they could offer since I put my vehicles through hell and back again when I'm rock crawling and mudbogging. They offered me a 2 year free replacement warranty covering everything except for fire damage and being crushed by a rock (includes water/mud damage, theft, and dirt clogging the deck). Their installer was very good and me installed with a hidden radio antenna in under 45 mins total time from when I paid for the deck to when I was driving out.
I highly recommend this store for your audio needs. I'll be going back in a few weeks for a new set of speakers since one of mine don't work now.

5
★★★★★

I recently broke my old stereo and instead of buying another cheap autozone deck I went with these guys at the Rainbow store. Walked in and had a rep come up to me right away. I explained to them that I was looking to buy a new deck, right away they pointed me to the top of the line with a DVD player installed...can't blame them for trying to upsell. Told them what I was looking for in a deck and they pointed me to the $110.00 Kennwood. I asked about the cheaper one's that they had on the wall and informed me that without a $100 purchase they couldn't do the $1 install. Fine by me, also asked what kind of a warranty they could offer since I put my vehicles through hell and back again when I'm rock crawling and mudbogging. They offered me a 2 year free replacement warranty covering everything except for fire damage and being crushed by a rock (includes water/mud damage, theft, and dirt clogging the deck). Their installer was very good and me installed with a hidden radio antenna in under 45 mins total time from when I paid for the deck to when I was driving out.
I highly recommend this store for your audio needs. I'll be going back in a few weeks for a new set of speakers since one of mine don't work now.

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.

Where do I get started?..
About a year ago, I walked into an Audio Express after hearing a radio ad. I wanted to get a DVD player. An associate by the name of Flint helped me pick out the unit and another associate rang me up. He seemed very knowledgeable about the products and directed me towards the Kenwood KVA-617DVD unit. Despite being an Alpine guy, I chose the Kenwood over the Alpine available at the time, because according to the store brochure, AND the sales rep the unit had three 5V pre-outs along with Bluetooth capability with an Alpine KCA-BT100 unit sold separately and it had navigation capability as well with Kenwood??s navigation plug-in. I was sold on the features and the upgradability of the product.
At the time, I didn??t really need the Bluetooth, because I didn??t own a Bluetooth capable phone, and chose to hold off on trying to install the plug in until such time that I owned a Bluetooth capable phone. I did purchase the navigation plug-in from a separate online retailer.
Just under a year later, I wore out my old phone and jumped on the iPhone bandwagon. The iPhone being Bluetooth capable and remembering that my unit was Bluetooth compliant I rushed to Audio Express to get Kenwood??s Bluetooth expansion pack, that they said would work with the unit. Before I did however I called.
There are three ??Audio Express? stores in the Las Vegas area. I purchased the unit from the ??Sahara? store, but the employee that had sold it to me originally Flint (not the person that rang me up) had moved to the ??Sunset? store. After contacting the store on sunset I enquired about options of connecting my iphone to the unit. They said that Kenwood had a new device the KCA-BT200 that would do the trick and that they had several in stock ready for me.
Later that day, I drove across town to the sunset store to purchase and install the unit. When purchasing the unit, both Flint and another associate assured me, that the unit was the way to go, and that it was backwards compatible. I purchased the unit for around $200. It was late and I wanted the unit installed today. Seeing that it was a simple module plug-in that I could do myself with relative ease, I installed the unit in the parking lot myself. Took about 10min.
To my surprise, the KVA-617DVD unit would not recognize the KCA-BT200 module. Having the store on hand and still open, I asked for help. An associate walked out and attempted to get the unit to work. Flint and an installer at the store, suggested, that perhaps the unit needs to be reset. I did that with the associate and sure enough NOTHING! Now at this point, I had 3 Audio Express employees try ideas on how to connect the KCA-617DVD to a KCA-BT200 module. It was getting late, and the store was closing. I was instructed/told, that I should wait until tomorrow, and come back in the morning when they can look over the manual and make sure that I or they didn??t miss something.
I came back in the morning, and after about an hour of fumbling around with the manual, the associate decided to call Kenwood technical support to figure out what was wrong. Kenwood??s reply ??THE UNIT IS NOT COMPATIBLE WITH BLUETOOTH?. The associate, shocked at this point, asked Kenwood, if they realize that their literature clearly stated that the unit was in fact Bluetooth compatible. The technical support guy at the other end replied, yes they were aware of the issue. At this point, the call was ended and I was told that I could return the KCA-BT200 module and go on my marry way. It??s not that simple however.
I was not happy with the fact that I was sold a unit by Audio Express that was to be Bluetooth compatible but was in fact NOT compatible with Bluetooth.
The interesting thing, is that Flint (manager) was shocked and told me that his training manuals stated that it was Bluetooth compatible and that Kenwood was to blame. To his credit he was right. After looking online, I found a Kenwood brochure featuring the KVA-617DVD unit and clearly listing it as a Bluetooth compatible unit.
Now, my offer to the store was that I would return the currently installed unit as it was misrepresented to me, and I would purchase a new unit that WAS Bluetooth compatible, I would also purchase the BT-200 module ($200), would pay the difference on the new unit in price to go Bluetooth, AND would purchase a warranty ($200) on the new unit, something I hadn??t done with the unit I purchased a year ago.
I was told NO!

If you want to read about the whole ordeal, right up to the district maneger go here http://www.shorttext.com/xv4fp5

1
★☆☆☆☆

Where do I get started?..
About a year ago, I walked into an Audio Express after hearing a radio ad. I wanted to get a DVD player. An associate by the name of Flint helped me pick out the unit and another associate rang me up. He seemed very knowledgeable about the products and directed me towards the Kenwood KVA-617DVD unit. Despite being an Alpine guy, I chose the Kenwood over the Alpine available at the time, because according to the store brochure, AND the sales rep the unit had three 5V pre-outs along with Bluetooth capability with an Alpine KCA-BT100 unit sold separately and it had navigation capability as well with Kenwood??s navigation plug-in. I was sold on the features and the upgradability of the product.
At the time, I didn??t really need the Bluetooth, because I didn??t own a Bluetooth capable phone, and chose to hold off on trying to install the plug in until such time that I owned a Bluetooth capable phone. I did purchase the navigation plug-in from a separate online retailer.
Just under a year later, I wore out my old phone and jumped on the iPhone bandwagon. The iPhone being Bluetooth capable and remembering that my unit was Bluetooth compliant I rushed to Audio Express to get Kenwood??s Bluetooth expansion pack, that they said would work with the unit. Before I did however I called.
There are three ??Audio Express? stores in the Las Vegas area. I purchased the unit from the ??Sahara? store, but the employee that had sold it to me originally Flint (not the person that rang me up) had moved to the ??Sunset? store. After contacting the store on sunset I enquired about options of connecting my iphone to the unit. They said that Kenwood had a new device the KCA-BT200 that would do the trick and that they had several in stock ready for me.
Later that day, I drove across town to the sunset store to purchase and install the unit. When purchasing the unit, both Flint and another associate assured me, that the unit was the way to go, and that it was backwards compatible. I purchased the unit for around $200. It was late and I wanted the unit installed today. Seeing that it was a simple module plug-in that I could do myself with relative ease, I installed the unit in the parking lot myself. Took about 10min.
To my surprise, the KVA-617DVD unit would not recognize the KCA-BT200 module. Having the store on hand and still open, I asked for help. An associate walked out and attempted to get the unit to work. Flint and an installer at the store, suggested, that perhaps the unit needs to be reset. I did that with the associate and sure enough NOTHING! Now at this point, I had 3 Audio Express employees try ideas on how to connect the KCA-617DVD to a KCA-BT200 module. It was getting late, and the store was closing. I was instructed/told, that I should wait until tomorrow, and come back in the morning when they can look over the manual and make sure that I or they didn??t miss something.
I came back in the morning, and after about an hour of fumbling around with the manual, the associate decided to call Kenwood technical support to figure out what was wrong. Kenwood??s reply ??THE UNIT IS NOT COMPATIBLE WITH BLUETOOTH?. The associate, shocked at this point, asked Kenwood, if they realize that their literature clearly stated that the unit was in fact Bluetooth compatible. The technical support guy at the other end replied, yes they were aware of the issue. At this point, the call was ended and I was told that I could return the KCA-BT200 module and go on my marry way. It??s not that simple however.
I was not happy with the fact that I was sold a unit by Audio Express that was to be Bluetooth compatible but was in fact NOT compatible with Bluetooth.
The interesting thing, is that Flint (manager) was shocked and told me that his training manuals stated that it was Bluetooth compatible and that Kenwood was to blame. To his credit he was right. After looking online, I found a Kenwood brochure featuring the KVA-617DVD unit and clearly listing it as a Bluetooth compatible unit.
Now, my offer to the store was that I would return the currently installed unit as it was misrepresented to me, and I would purchase a new unit that WAS Bluetooth compatible, I would also purchase the BT-200 module ($200), would pay the difference on the new unit in price to go Bluetooth, AND would purchase a warranty ($200) on the new unit, something I hadn??t done with the unit I purchased a year ago.
I was told NO!

If you want to read about the whole ordeal, right up to the district maneger go here http://www.shorttext.com/xv4fp5

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1 out of 1 people found this review helpful.

.

This is the worst place to buy a stereo. Do not go here. Unfortunatly the review field is too small to post my whole story with this horrid company. Basicaly I was sold a unit that was promised to be bluetooth complient with an upgradable module. Later when I wanted to use bluetooth, I found out that they sold me a unit that wasn't complient. I asked for a simple replacement and even offered to pay the difference between the two units even though THEY screwd up. I was told no and was treaded horribly all the way up to the district manager.

my entire story is below. Unfortunalty it's too long for the review field and I can't post links. You can read the entire ordeal by cut and pasting the below link into your web browser without space after the dot and between the com. This review field won't let me post links so that's my way of getting around it.

shorttext. com/xv4fp5

Again, horrible place to buy anything. It's a place that doesn't own up to it's own mistakes.

0
★☆☆☆☆

This is the worst place to buy a stereo. Do not go here. Unfortunatly the review field is too small to post my whole story with this horrid company. Basicaly I was sold a unit that was promised to be bluetooth complient with an upgradable module. Later when I wanted to use bluetooth, I found out that they sold me a unit that wasn't complient. I asked for a simple replacement and even offered to pay the difference between the two units even though THEY screwd up. I was told no and was treaded horribly all the way up to the district manager.

my entire story is below. Unfortunalty it's too long for the review field and I can't post links. You can read the entire ordeal by cut and pasting the below link into your web browser without space after the dot and between the com. This review field won't let me post links so that's my way of getting around it.

shorttext. com/xv4fp5

Again, horrible place to buy anything. It's a place that doesn't own up to it's own mistakes.

.

Quoated $50 for a radio install on the phone. I already had the radio I wanted. They told me 9 am first come first serve. I arrived at 9:15 they told me they'd call me in two hours. I called them at 3 pm and they weren't even ready for me!! I came back the next day after being assured they'd put me first. The "easy" install of my deck in my Porsche turned into 3 hrs. And $140!! Also, they broke my convertable hatch! No kidding. This new kid had never worked on a Porsche before and now the top won't go down at all. I'm taking to the dealer tomorrow....I'll never be back...very unprofessional.

1
★☆☆☆☆

Quoated $50 for a radio install on the phone. I already had the radio I wanted. They told me 9 am first come first serve. I arrived at 9:15 they told me they'd call me in two hours. I called them at 3 pm and they weren't even ready for me!! I came back the next day after being assured they'd put me first. The "easy" install of my deck in my Porsche turned into 3 hrs. And $140!! Also, they broke my convertable hatch! No kidding. This new kid had never worked on a Porsche before and now the top won't go down at all. I'm taking to the dealer tomorrow....I'll never be back...very unprofessional.

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1 out of 1 people found this review helpful.

.

AS A FEMALE WANTING TO GET A CD PLAYER FOR MY HUSBANDS CAR, I ENTERED THIS BUSINESS EXPECTING TO GET IGNORED. THE SALES STAFF NOT ONLY WAITED ON ME PROMPLY BUT THEY ALSO TOOK THE TIME TO EXPLAIN DETAILS TO ME.

4
★★★★☆

AS A FEMALE WANTING TO GET A CD PLAYER FOR MY HUSBANDS CAR, I ENTERED THIS BUSINESS EXPECTING TO GET IGNORED. THE SALES STAFF NOT ONLY WAITED ON ME PROMPLY BUT THEY ALSO TOOK THE TIME TO EXPLAIN DETAILS TO ME.

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0 out of 1 people found this review helpful.

.

I guess I just didn't know what I was doing, so the guys seemed a bit rushed w/ my service, but they were cordial. They helped me find my stereo part & even took my dash apart to make sure it would fit. Price was good, about average, and location is convenient. Overall, ok experience.

3
★★★☆☆

I guess I just didn't know what I was doing, so the guys seemed a bit rushed w/ my service, but they were cordial. They helped me find my stereo part & even took my dash apart to make sure it would fit. Price was good, about average, and location is convenient. Overall, ok experience.

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1 out of 1 people found this review helpful.

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We proudly sell Kenwood, Pioneer, JBL, Infinity, JVC, Clarion, Alpine, Viper, Code Alarm, Kicker, Parrot, Excelon, Audiovox

 

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