Denise Tropea, DPM

★☆☆☆☆
  • 7350 W Cheyenne Ave 110

    Las Vegas, NV 89129

    Map & Directions
  • 702-228-5018

Health & Medical

Health & Medical
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first off, buying a house is a big deal, especially if it's your first time. the loan officer i was dealing with would never contact me. i would have to always ask her what documents she needed. after i faxed her all my documents, i would sit and wait. i didn't know i was approved for my loan until almost a month later. the lady would never get back to me so i had to contact the manager and get on him. it was the worst experience ever w/ poor customer service. also, when first speaking with my loan officer i told her i didn't want to pay more than 1700/month for a mortgage. i agreed with 1850 but, in the end i was told my payment would be close to 2100! i went with countrywide bc they're supposed to be a big established company. i didn't want to go with the lending tree or any other online based mortgage loan company bc i wanted to be able to meet with someone in person to discuss my needs. but, i gave up.

i called the lending tree and although it is an online thing, they were very quick and efficient. my loan officer was always there when i had a question. the exact opposite of countrywide. maybe it was just the loan officer i had. but after doing research online they have a website dedicated to how awful countrywide is: countrywidehomeloansucks.com

interesting.

anyway, i would never recommend countrywide to anyone. or at least my loan officer at this particular location... initials c.w.

1
★☆☆☆☆

first off, buying a house is a big deal, especially if it's your first time. the loan officer i was dealing with would never contact me. i would have to always ask her what documents she needed. after i faxed her all my documents, i would sit and wait. i didn't know i was approved for my loan until almost a month later. the lady would never get back to me so i had to contact the manager and get on him. it was the worst experience ever w/ poor customer service. also, when first speaking with my loan officer i told her i didn't want to pay more than 1700/month for a mortgage. i agreed with 1850 but, in the end i was told my payment would be close to 2100! i went with countrywide bc they're supposed to be a big established company. i didn't want to go with the lending tree or any other online based mortgage loan company bc i wanted to be able to meet with someone in person to discuss my needs. but, i gave up.

i called the lending tree and although it is an online thing, they were very quick and efficient. my loan officer was always there when i had a question. the exact opposite of countrywide. maybe it was just the loan officer i had. but after doing research online they have a website dedicated to how awful countrywide is: countrywidehomeloansucks.com

interesting.

anyway, i would never recommend countrywide to anyone. or at least my loan officer at this particular location... initials c.w.

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