Paws 'N Claws

★★★★☆
Monday- Friday: 8am to 6pm Saturday: 8:30am to 4:30pm Sunday: 9am to 3pm
  • 640 Eastgate Rd

    Henderson, NV 89011

    Map & Directions
  • 702-565-7297

About Paws 'N Claws

Categories
  • Pet Boarders and Sitters
  • Kennels
  • Pet Grooming

Pets & Animals

Pets & Animals
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72%
Paws 'N Claws
640 Eastgate Rd, Henderson, NV 89011 Category: Kennels, Pet Boarding & Sitting, Pet Grooming
NOT AT ALL RECOMMENDED! My 90 yr old Grandmother boarded her dog several times overnight at Paws and Claws while visiting me in Las Vegas.The dog was going to stay one week Friday to Friday. On Wednesday Grandma got a call from the owner stating she had to rush the dog to the vet and that he went into a diabetic coma. We had to pick him up from the vet and take him to an emergency vet. Luckily the dog pulled through and the vet bill cost 631.00. The emergency vet is open from 6pm-8am. I then had to pick up my dog and take him to another vet. That bill was approximately 320.00.We then went to Paws and Claws to retrieve the leash, insulin and blanket. Not only did the owner NOT apologize she was not empathetic and showed very little emotion or customer service. When I told her the vet said he had hypoglycemia from too little food and too much insulin she advised me it was not her fault. I said okay the vet must be wrong and she said she isn't there to argue. She went on to tell me that I should be thankful that the dog isn't dead instead of chewing her out. When she presented the bill of 111.00 dollars to my Grandmother I questioned her making my Grandmother pay and she then told me that she took good care of the dog for several days. My Grandmother just wanted to pay and leave. I argued a bit more with her finally stating that if she would have showed any compassion and maybe gave my Grandmother a break on the bill that Grandma would have been happy. The owner then told me that maybe the vet should give her a break on the bill. I then advised her the vet is not responsible for the care, that she is. She also advised me she has a lot of dogs, I believe she said 40, to take care of. She also told me I am not welcome back, but my Mother and Grandmother are. I stated we would never come back there so she wouldn't have to worry about seeing us again. She also raised her hand as to push me out of the door while I was holding it open for my Grandmother and I advised her not to touch me. Finally I had to go back in because my Grandmother left her glasses. She locked the door as I approached. Then refused to answer the door until I banged on it extremely hard demanding the glasses back. My Grandmother left her glasses on the counter and she retrieved them from the desk, so she knew full well that Grandma had left them. Shady business and NOT AT ALL RECOMMENDED!

1
★☆☆☆☆

72%
Paws 'N Claws
640 Eastgate Rd, Henderson, NV 89011 Category: Kennels, Pet Boarding & Sitting, Pet Grooming
NOT AT ALL RECOMMENDED! My 90 yr old Grandmother boarded her dog several times overnight at Paws and Claws while visiting me in Las Vegas.The dog was going to stay one week Friday to Friday. On Wednesday Grandma got a call from the owner stating she had to rush the dog to the vet and that he went into a diabetic coma. We had to pick him up from the vet and take him to an emergency vet. Luckily the dog pulled through and the vet bill cost 631.00. The emergency vet is open from 6pm-8am. I then had to pick up my dog and take him to another vet. That bill was approximately 320.00.We then went to Paws and Claws to retrieve the leash, insulin and blanket. Not only did the owner NOT apologize she was not empathetic and showed very little emotion or customer service. When I told her the vet said he had hypoglycemia from too little food and too much insulin she advised me it was not her fault. I said okay the vet must be wrong and she said she isn't there to argue. She went on to tell me that I should be thankful that the dog isn't dead instead of chewing her out. When she presented the bill of 111.00 dollars to my Grandmother I questioned her making my Grandmother pay and she then told me that she took good care of the dog for several days. My Grandmother just wanted to pay and leave. I argued a bit more with her finally stating that if she would have showed any compassion and maybe gave my Grandmother a break on the bill that Grandma would have been happy. The owner then told me that maybe the vet should give her a break on the bill. I then advised her the vet is not responsible for the care, that she is. She also advised me she has a lot of dogs, I believe she said 40, to take care of. She also told me I am not welcome back, but my Mother and Grandmother are. I stated we would never come back there so she wouldn't have to worry about seeing us again. She also raised her hand as to push me out of the door while I was holding it open for my Grandmother and I advised her not to touch me. Finally I had to go back in because my Grandmother left her glasses. She locked the door as I approached. Then refused to answer the door until I banged on it extremely hard demanding the glasses back. My Grandmother left her glasses on the counter and she retrieved them from the desk, so she knew full well that Grandma had left them. Shady business and NOT AT ALL RECOMMENDED!

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We have brought our two dogs here many times. The pups are always excited to go back and stay, so I know they have a good time. This place also gives out punch cards to earn free stays. Great place for pups!

5
★★★★★

We have brought our two dogs here many times. The pups are always excited to go back and stay, so I know they have a good time. This place also gives out punch cards to earn free stays. Great place for pups!

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I just moved from out of town to Green Valley and my house was not done (of course) when they said it would be. I had to live with my cousin and they don't allow dogs at their place. I boarded by dogs at Paws 'n Claws for over two months and they loved it! Their rooms were very spacious and they could go outside and play in their very own run. I could visit any time and they had a 24 hour caretaker - they were even sad to see my dogs go because they grew attached to them but I do take them back for grooming. They are very popular and have extended their hours and open on Sundays now.

5
★★★★★

I just moved from out of town to Green Valley and my house was not done (of course) when they said it would be. I had to live with my cousin and they don't allow dogs at their place. I boarded by dogs at Paws 'n Claws for over two months and they loved it! Their rooms were very spacious and they could go outside and play in their very own run. I could visit any time and they had a 24 hour caretaker - they were even sad to see my dogs go because they grew attached to them but I do take them back for grooming. They are very popular and have extended their hours and open on Sundays now.

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THis is a wonderful grooming shop for your pets if you're out in Henderson. The girls are very friendly and are great with the dogs. Their customer service is excellent and they do a quality job with the grooming - paying attention to the details. I highly reccommend them.

PROS: Awesome service, very reasonable prices.
CONS: Weekend appts can be tough to get.

5
★★★★★

THis is a wonderful grooming shop for your pets if you're out in Henderson. The girls are very friendly and are great with the dogs. Their customer service is excellent and they do a quality job with the grooming - paying attention to the details. I highly reccommend them.

PROS: Awesome service, very reasonable prices.
CONS: Weekend appts can be tough to get.

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0 out of 1 people found this review helpful.

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Paws N Claws is a very busy place and patrons line up early to get in when the doors open at 9am. My biggest complaint with Paws N Claws are their hours. For a recent trip to California, we had two choices - leave the dogs the night before and get charged the extra day or wait until they opened at 9a. We chose the latter and it delayed the start of our trip until 10a. It's really the only thing that stands in the way of getting a World Class rating. Otherwise, I was very satisfied with the facility and I was cut a price break because I boarded my two Beagles together in one cage. The cages have a doggy door that allows them to roam inside and out. They provide a simple bed. For an additional fee they will walk the dogs and if I was leaving my pups a day or two longer, I probably would've gone for that option. When I had my dogs' nails trimmed they were quick, clean and low cost. Some of the workers are more "with it" than others, but they're all mostly pleasant to deal with.

PROS: Clean facility with people that appear to care about the animals
CONS: Very inconvenient hours and location can be difficult to find at first.

4
★★★★☆

Paws N Claws is a very busy place and patrons line up early to get in when the doors open at 9am. My biggest complaint with Paws N Claws are their hours. For a recent trip to California, we had two choices - leave the dogs the night before and get charged the extra day or wait until they opened at 9a. We chose the latter and it delayed the start of our trip until 10a. It's really the only thing that stands in the way of getting a World Class rating. Otherwise, I was very satisfied with the facility and I was cut a price break because I boarded my two Beagles together in one cage. The cages have a doggy door that allows them to roam inside and out. They provide a simple bed. For an additional fee they will walk the dogs and if I was leaving my pups a day or two longer, I probably would've gone for that option. When I had my dogs' nails trimmed they were quick, clean and low cost. Some of the workers are more "with it" than others, but they're all mostly pleasant to deal with.

PROS: Clean facility with people that appear to care about the animals
CONS: Very inconvenient hours and location can be difficult to find at first.

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Message from Paws 'N Claws

Welcome to Paws 'N Claws Pet Resort where you'll receive the very best in pet care and accommodations. Family owned and operated for more than 20 years and approved by the American Boarding Kennel Association (www.abka.org), we are highly recommended by veteranians, groomers and happy customers.



The Best of Both Worlds - Indoor Accomodations with 24-hour Private Outdoor Access!



Paws 'N Claws Pet Resort is one of the only facilities to feature private indoor sleeping quarters, each with their very own attached outdoor patio run. All accommodations are climate controlled inside and shaded outside.



This exclusive set-up allows your pet to enjoy the comfort of the indoors and the freedom to go outside and enjoy the fresh air whenever they like - according to their schedule!



With no block wall dividers or isolated plastic cages, our airy fencing construction allows your pet the benefits of socialization without the inherent risks and potential dangers of group play.



Every studio comes complete with a comfortable bed at no extra charge!



Small runs are 3' x 12' (3' x 4' inside)

Medium runs are 4' x 15' (4' x 5' inside)

Large runs are 5' x 18' (5' x 6' inside)

X-Large runs are 6' x 18' (6' x 6' inside)

Private Park Playtime - We offer an additional service for those dogs that like extra special attention. Upon check-in, you may schedule your pet for our walking service. Your pet will enjoy one-on-one extended playtime with one of our staff members in our large private ½-acre enclosed grass training center!



Food & More - We feed a premium small kibble dog food and provide bowls and feed once per day. If you wish your pet to have their own food from home, there is an additional charge, but we are happy to provide this service. We will give medication up to twice a day as well, if needed, for an additional charge.



You may also bring along your own treats, blankets, or toys for your pet!



It's Our Treats - No fattening treats here! At Paws 'N Claws Pet Resort, we want your pet to be among the healthiest in the pack. We offer only delicious and nutritious all-natural goodies. A wide selection is available and can be scheduled daily during your pet's stay





CATS

Our cattery features separate 3' x 3' x 5' suites for each cat with a three level carpeted climbing tree and kitty condo. During daily cleaning, your cat will receive individual playtime. We provide all premium food, litter and accessories.



Paws 'N Claws Pet Resort offers full-service grooming for dogs and cats. Our team of award-winning stylists are prepared to perform a magical makeover on your pet! From mild to wild, we do it all.



Consultation Station - Our groomers have many years of training and experience and are skilled at performing show-quality cuts for all breeds. If you're looking for something specific or out of the ordinary, you can meet with your groomer and discuss the details to ensure that you get the exact style and cut for your pet. Special requests have included mohawks, Lion-style cuts and bright pink poodles. You're only limited by your imagination!



Only the finest shampoos and conditioners are used and made from all-natural ingredients. Our products are non-toxic, biodegradeable and cruelty-free.





Reservations are suggested at least two (2) weeks in advance. During holidays, we recommend making reservations at least eight (8) weeks in advance. 24 hours notice of cancellation is requested. First time clients are required to pay 50% of total as deposit upon check-in.



Don't forget to make your pet a grooming appointment when you call to make your boarding appointment. We'd love to give your pet their favorite spa treatment on their last day with us, so they can go home looking and feeling their best.



Paws 'N Claws Pet Resort is one of the only facilities to feature private indoor sleeping quarters, each with their very own attached outdoor patio run. All accommodations are climate controlled inside and shaded outside

We offer an additional service for those dogs that like extra special attention. Upon check-in, you may schedule your pet for our walking service. Your pet will enjoy one-on-one extended playtime with one of our staff members in our large private ½-acre enclosed grass training center!

Our cattery features separate 3' x 3' x 5' suites for each cat with a three level carpeted climbing tree and kitty condo. During daily cleaning, your cat will receive individual playtime. We provide all premium food, litter and accessories.







 

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