Cingular Wireless

★★★☆☆

About Cingular Wireless

Categories
  • Cellular Phone Companies

Communications & Utilities

Communications & Utilities
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750 Highland Pkwy Mountain Home, AR

2.5 2
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Their roll-over plan is great. Other wireless companies should follow in Cingular's footsteps. Their customer serivice is great over the phone (unlike another popular wireless company everyone knows.)

3
★★★☆☆

Their roll-over plan is great. Other wireless companies should follow in Cingular's footsteps. Their customer serivice is great over the phone (unlike another popular wireless company everyone knows.)

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A long time cingular customer, I recently went into this store to make an insurance claim on my phone which broke. I have never made a claim before and this phone was over a year old and none the less broken. I was told by the store that the insurance company wasn't in business anymore. That's it. No offer to make things right, no offer for a new phone, just sorry pal, your SOL. Even though you bought insurance through our company, we won't stand behind it! The employee then suggested that I buy a new policy wait a few days and then LIE TO THEM to claim my phone! I was appaled. Not only would I buy some other crappy insurance policy of theirs! I don't do business like that!!!

2
★★☆☆☆

A long time cingular customer, I recently went into this store to make an insurance claim on my phone which broke. I have never made a claim before and this phone was over a year old and none the less broken. I was told by the store that the insurance company wasn't in business anymore. That's it. No offer to make things right, no offer for a new phone, just sorry pal, your SOL. Even though you bought insurance through our company, we won't stand behind it! The employee then suggested that I buy a new policy wait a few days and then LIE TO THEM to claim my phone! I was appaled. Not only would I buy some other crappy insurance policy of theirs! I don't do business like that!!!

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