Animal Emergency Center

★★★☆☆
  • 6425 S Virginia St

    Reno, NV 89511

    Cross street: Corner of S. Virginia & Neil

    Map & Directions
  • 775-851-3600

About Animal Emergency Center

Hours
OPEN 7 DAYS ; OPEN HOLIDAYS ; WEEKDAYS 6 PM TO 8 AM ; SATURDAY 8 AM THROUGH MONDAY 8 AM

Pets & Animals

Pets & Animals
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Klaich Animal Hospital Ltd

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2.6 5
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Buyer beware! $ Scam! I took my cat here in an emergency and, though they came across ""nice"" in some ways, the charges were unbelievable. They clearly take advantage of the situation... not to mention that most everything they told me was wrong. Yes, you read that right. Overall, my cat was getting worse, thanks to their orders. I decided to do my own research and stopped listening to their advice. As soon as I did, my cat got better and thank God is doing well now! =) Later, talking to my hairdresser about my experience, she said, ""You didn't go to that place on...?"" and mentioned this very place. She went on to tell me a horrific experience she had there as well (with her dog) and she called them ""scammers."" My mother told me to file some sort of charge against them. I do not plan on going back there that is for sure. If you want to pay hundreds or thousands of dollars for treatment that could cost much less; and, if you want to be given very bad advice that could cause your pet to be in more pain or die: use this place. My cat is alive today because I stopped listening to these so called vets and used my brain instead. It is truly sad when you are a better vet than the real vets. To the vets: please open your eyes, minds and hearts ...rather than just taking hard earned money from people because you can. Go back to school if you need to do so. If you don't want to return to school, at least do your ethical duty and consider all case factors. Speaking of school, don't try to pay all your student loans back at once!! Stop taking advantage of people with your outrageous charges!! Don't be so selfish and ignorant. Penny wise and pound foolish. What else can I say? Good luck and Bless you. At the same time --- buyer beware!! Unfortunately, I put my bill (thousands of dollars) on a credit card. However, what comes around goes around. I'm just glad my kitty made it!!

0
★☆☆☆☆

Buyer beware! $ Scam! I took my cat here in an emergency and, though they came across ""nice"" in some ways, the charges were unbelievable. They clearly take advantage of the situation... not to mention that most everything they told me was wrong. Yes, you read that right. Overall, my cat was getting worse, thanks to their orders. I decided to do my own research and stopped listening to their advice. As soon as I did, my cat got better and thank God is doing well now! =) Later, talking to my hairdresser about my experience, she said, ""You didn't go to that place on...?"" and mentioned this very place. She went on to tell me a horrific experience she had there as well (with her dog) and she called them ""scammers."" My mother told me to file some sort of charge against them. I do not plan on going back there that is for sure. If you want to pay hundreds or thousands of dollars for treatment that could cost much less; and, if you want to be given very bad advice that could cause your pet to be in more pain or die: use this place. My cat is alive today because I stopped listening to these so called vets and used my brain instead. It is truly sad when you are a better vet than the real vets. To the vets: please open your eyes, minds and hearts ...rather than just taking hard earned money from people because you can. Go back to school if you need to do so. If you don't want to return to school, at least do your ethical duty and consider all case factors. Speaking of school, don't try to pay all your student loans back at once!! Stop taking advantage of people with your outrageous charges!! Don't be so selfish and ignorant. Penny wise and pound foolish. What else can I say? Good luck and Bless you. At the same time --- buyer beware!! Unfortunately, I put my bill (thousands of dollars) on a credit card. However, what comes around goes around. I'm just glad my kitty made it!!

.

Both the staff and doctor were extremely sensitive and caring towards me and my pet. I would go there again any time!

2
★★★★★

Both the staff and doctor were extremely sensitive and caring towards me and my pet. I would go there again any time!

Pros: They offered options and explained everything fully

Cons: They are only available after hours

.

To whom it may concern: I am revising my review of your facility, upon receipt of your letter, even though my feelings have not changed. Thank you for your correspondence and for addressing this issue.

1
★★☆☆☆

To whom it may concern: I am revising my review of your facility, upon receipt of your letter, even though my feelings have not changed. Thank you for your correspondence and for addressing this issue.

.

I had to take one of my dogs after my regular vet closed and had to leave her with them. They called throughout the night with updates and had no problem with me calling when I couldn't sleep because I was worried. They were very caring and my baby came through with flying colors. The staff was very sweet with her and treated her like she belonged to one of them. As usualy with all after hours vets it is pricey but who cares when it's one of you babies. I would recommend them highly.

4
★★★★☆

I had to take one of my dogs after my regular vet closed and had to leave her with them. They called throughout the night with updates and had no problem with me calling when I couldn't sleep because I was worried. They were very caring and my baby came through with flying colors. The staff was very sweet with her and treated her like she belonged to one of them. As usualy with all after hours vets it is pricey but who cares when it's one of you babies. I would recommend them highly.

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.

Recently I brought my very sick dog to The Animal Emergency Center. The people working there were awful, rude and very inconsiderate of my feelings. At this very difficult time, I really needed a friendly face not just a good vet. Yes, they seemed to be very competent for animal emergencies but that is it. Any day of the week you could find more friendly people working at Taco Bell than here.

0
★☆☆☆☆

Recently I brought my very sick dog to The Animal Emergency Center. The people working there were awful, rude and very inconsiderate of my feelings. At this very difficult time, I really needed a friendly face not just a good vet. Yes, they seemed to be very competent for animal emergencies but that is it. Any day of the week you could find more friendly people working at Taco Bell than here.

 

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