Henderson Taxi

★★★☆☆
  • 1910 Industrial Rd

    Las Vegas, NV 89102

    Map & Directions
  • 702-384-2322

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3.4737 19
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If I could give this company a zero I would. For an early morning flight, I had prebooked a cab from Henderson Taxi to show at my house between 4.45 and 5.15am. At 5.05 I called just to make sure the cab is on its way. I was assured the cab would be there within 5 minutes. At 5.15, the cab still wasn't there so I called again. Now I was told that the driver had gotten lost but they would send out a new cab. I was an hold for several minutes several times while a driver was located. At 5.20 I was told that it would be another 10 minutes.

At this point, my husband and I jumped in our own car and drove to the airport. I was still on hold with dispatch. I said that never mind, the second cab doesn't need to show up because we will miss our flight and we're driving. I said we would send them a bill for parking cost. He guy said "sure, ok". We made the flight.

Fast forward, now we're back from vacation. I just called Henderson Taxi and asked for a manager. I spoke with Kyle. First he made it sound like it's my fault I didn't get a cab because I didn't wait for the second cab (which would have been 45 minutes late). Then Kyle asked me when my flight was. I said it really doesn't matter because they promised a cab and they didn't show.

Kyle went on to say that everyone makes mistakes an there is no way the company will pay a parking bill. We were gone for 8 days so the cost was $144 dollars - way more than two cab rides would have cost us.

I said, fine, you're reviews already suck on Yelp and other sites. I will write one and I will give you one star. But if you hone up to your mistake and pay our parking bill, I will reflect that in the review. Kyle said that they would take the one star review.

This company clearly doesn't care about it's customers. I can never use them again. When you need to get the airport, you need a reliable service.

1
★☆☆☆☆

If I could give this company a zero I would. For an early morning flight, I had prebooked a cab from Henderson Taxi to show at my house between 4.45 and 5.15am. At 5.05 I called just to make sure the cab is on its way. I was assured the cab would be there within 5 minutes. At 5.15, the cab still wasn't there so I called again. Now I was told that the driver had gotten lost but they would send out a new cab. I was an hold for several minutes several times while a driver was located. At 5.20 I was told that it would be another 10 minutes.

At this point, my husband and I jumped in our own car and drove to the airport. I was still on hold with dispatch. I said that never mind, the second cab doesn't need to show up because we will miss our flight and we're driving. I said we would send them a bill for parking cost. He guy said "sure, ok". We made the flight.

Fast forward, now we're back from vacation. I just called Henderson Taxi and asked for a manager. I spoke with Kyle. First he made it sound like it's my fault I didn't get a cab because I didn't wait for the second cab (which would have been 45 minutes late). Then Kyle asked me when my flight was. I said it really doesn't matter because they promised a cab and they didn't show.

Kyle went on to say that everyone makes mistakes an there is no way the company will pay a parking bill. We were gone for 8 days so the cost was $144 dollars - way more than two cab rides would have cost us.

I said, fine, you're reviews already suck on Yelp and other sites. I will write one and I will give you one star. But if you hone up to your mistake and pay our parking bill, I will reflect that in the review. Kyle said that they would take the one star review.

This company clearly doesn't care about it's customers. I can never use them again. When you need to get the airport, you need a reliable service.

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If I could give this company a zero I would. For an early morning flight, I had prebooked a cab from Henderson Taxi to show at my house between 4.45 and 5.15am. At 5.05 I called just to make sure the cab is on its way. I was assured the

3
★★★★★

If I could give this company a zero I would. For an early morning flight, I had prebooked a cab from Henderson Taxi to show at my house between 4.45 and 5.15am. At 5.05 I called just to make sure the cab is on its way. I was assured the

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Mike 5657. MY HOTEL HAD TO CALL SECURITY ON HIM!! \r
Little white guy with prison tattoos. When his credit card reader broke down after I swiped my card, he immediately got rude and aggressive. He accused me of breaking the machine. Mike

3
★★★★★

Mike 5657. MY HOTEL HAD TO CALL SECURITY ON HIM!! \r
Little white guy with prison tattoos. When his credit card reader broke down after I swiped my card, he immediately got rude and aggressive. He accused me of breaking the machine. Mike

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I got long-hauled from The Palazzo to the Airport in a Henderson cab. The cab driver was rude when he did talk. I refuse to travel in Henderson cabs now. Drivers are rude and long-haul you. Reported the driver to the Nevada Authority.

3
★★★★★

I got long-hauled from The Palazzo to the Airport in a Henderson cab. The cab driver was rude when he did talk. I refuse to travel in Henderson cabs now. Drivers are rude and long-haul you. Reported the driver to the Nevada Authority.

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This is the most AWEFUL cab company I've travelled in over the last 20 years anywhere in the world! The cab driver gave me a lot of attitude and went to the extent of saying that paying a 20% tip is COMPULSORY. Well, maybe I looked like a

3
★★★★★

This is the most AWEFUL cab company I've travelled in over the last 20 years anywhere in the world! The cab driver gave me a lot of attitude and went to the extent of saying that paying a 20% tip is COMPULSORY. Well, maybe I looked like a

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I had a female driver and she was there in plenty of time to get me to the airport, she helped with all bags, she was conversational and very polite. I will say she did drive slower than I do... but truthfully most people do. From South

3
★★★★★

I had a female driver and she was there in plenty of time to get me to the airport, she helped with all bags, she was conversational and very polite. I will say she did drive slower than I do... but truthfully most people do. From South

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I drive for Henderson Taxi and I treat my passengers like family! There are alot in this company that do not, but trust me...one (or ten) bad apple(s) do not spoil the whole bunch! I only speak English, but if you treat people with respect it will shine through your language no matter what the people you talk to speak. I am also a female, but that does not stop me from driving a cab...it's safe in Vegas and I love what I do. We don't get paid much, especially when you are an honest driver and low book...tips mean alot to survive, but are not included in the fare...we have to earn them with a smile, pleasant chat and respect for anyone that enters our cabs! If you have the pleasure of getting into my cab you might even hear a good joke or get a Tootsie Pop!

5
★★★★★

I drive for Henderson Taxi and I treat my passengers like family! There are alot in this company that do not, but trust me...one (or ten) bad apple(s) do not spoil the whole bunch! I only speak English, but if you treat people with respect it will shine through your language no matter what the people you talk to speak. I am also a female, but that does not stop me from driving a cab...it's safe in Vegas and I love what I do. We don't get paid much, especially when you are an honest driver and low book...tips mean alot to survive, but are not included in the fare...we have to earn them with a smile, pleasant chat and respect for anyone that enters our cabs! If you have the pleasure of getting into my cab you might even hear a good joke or get a Tootsie Pop!

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Sept 22, 2011 took cab from Excaliber to airport, driver drove five miles under the speed limit all the way to the airport. He did not try to avoid the construction site as other cabs were doing. He got behind an airport shuttle bus and

3
★★★★★

Sept 22, 2011 took cab from Excaliber to airport, driver drove five miles under the speed limit all the way to the airport. He did not try to avoid the construction site as other cabs were doing. He got behind an airport shuttle bus and

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Henderson taxi is the best cab companies to work for in Las Vegas. My name is Daniel Mann, i work for Henderson taxi, their a big company in Las Vegas, so you really have to look at the big picture, not on ride. Google : Worlds Only juggling cab driver. YouTube : Do you love your job cabbie. Than punch the first photo" "Do You Love Your job". YouTube: Elvis cab Vegas. Juggling Taxi first hot dog.

5
★★★★★

Henderson taxi is the best cab companies to work for in Las Vegas. My name is Daniel Mann, i work for Henderson taxi, their a big company in Las Vegas, so you really have to look at the big picture, not on ride. Google : Worlds Only juggling cab driver. YouTube : Do you love your job cabbie. Than punch the first photo" "Do You Love Your job". YouTube: Elvis cab Vegas. Juggling Taxi first hot dog.

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Bad cab service.

0
★☆☆☆☆

Bad cab service.

Pros: ...

Cons: treat customers like dirt, no phone answer.

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I UNDERSTAND EVERYONE HAS TO DO THEIR LIVING, BUT GIVING YOU EXCESSIVE ATTITUDE AND VIOLENCE INTO THE CAB, IT IS JUST NO ACCEPTABLE!!! DRIVER IN CAB NUMBER 5914 WAS UNNECESSARILY VIOLENT TOWARDS ME, JUST BECAUSE I SUGGESTED GOING ON A CHEAPER ALTERNATIVE ROUTE... HE GOT MAD AND DEMAND THE FULL PAYMENT TO THE AIRPORT, WHEN I ASKED OUT OF THE UNIT (WITH 3 MINUTES OF RIDE) HE DROPPED ME AT THE AIRPORT ON THE MIDDLE OF THE STREET LUCKY ME WAS NOT HIT BY ANOTHER BUS OR CRAZY DRIVER... TRY OTHER COMPANIES, THIS ONE IS TERRIIIBBBLLLLEEEE!!! EVEN THE DISPATCHER HAD FUN LISTENING TO MY REPORT BY PHONE... WHAT A WAY TO TREAT TOURISTS FROM ABROAD!!! I WILL BETTER RENT A CAR OR CHOOSE OTHER COMPANIES... HOPE THIS REVIEW IS USEFULL TO YOU... REGARDS!!!

0
★☆☆☆☆

I UNDERSTAND EVERYONE HAS TO DO THEIR LIVING, BUT GIVING YOU EXCESSIVE ATTITUDE AND VIOLENCE INTO THE CAB, IT IS JUST NO ACCEPTABLE!!! DRIVER IN CAB NUMBER 5914 WAS UNNECESSARILY VIOLENT TOWARDS ME, JUST BECAUSE I SUGGESTED GOING ON A CHEAPER ALTERNATIVE ROUTE... HE GOT MAD AND DEMAND THE FULL PAYMENT TO THE AIRPORT, WHEN I ASKED OUT OF THE UNIT (WITH 3 MINUTES OF RIDE) HE DROPPED ME AT THE AIRPORT ON THE MIDDLE OF THE STREET LUCKY ME WAS NOT HIT BY ANOTHER BUS OR CRAZY DRIVER... TRY OTHER COMPANIES, THIS ONE IS TERRIIIBBBLLLLEEEE!!! EVEN THE DISPATCHER HAD FUN LISTENING TO MY REPORT BY PHONE... WHAT A WAY TO TREAT TOURISTS FROM ABROAD!!! I WILL BETTER RENT A CAR OR CHOOSE OTHER COMPANIES... HOPE THIS REVIEW IS USEFULL TO YOU... REGARDS!!!

Pros: INSIST ON ALTERNATIVE ROUTES

Cons: BUT THE MOST EXPENSIVE... BEWARE!!!!

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I had a wonderful experience in Las Vegas, I took all possible cab companies to get all possible sites in the city: LuxCabs, LuckyCabs, RitzCabs, etc. But when I took Henderson one, the difference was incredible. Couldnt believe the worst attitude shown by a cab driver. All happened this Saturdat when asked the driver of the Unit number 5914, to take me to the airport (level zero) where the metropolitan buses have a stop (I wanted to take the 108 bus line to the Stratosphere tower). The driver insisted on taking the I-15, but I replied to go by the main boulverad (Las Vegas Blvd) He got mad. I wanted to get off, and paid with a 100 dls bill, so he said NOT HAD CHANGE, that if I wanted the change I had to go to a grocery store in order to brake it!! So, I stood in the taxi and had to take the ride. HE WAS DRIVING RECKLESSLY all way to the airport and I really got scared. I though he was going to run over some pedestrians that got into his way. When we arrived he dropped me in the middle of the street in front of the airport and thankfully gor my change back. I called the dispatcher but said to file the report to the Taxi Police!!!! Wow, what a way to expedite solutions!!!!! At a point I heard the dispatcher laughing at what I had to say... AVOID HERDERSON CABS, SPECIALLY THAT ONE WITH THE 5914 NUMBER, YOU CAN GET A FIST ON YOUR MOUTH!!!!!

1
★☆☆☆☆

I had a wonderful experience in Las Vegas, I took all possible cab companies to get all possible sites in the city: LuxCabs, LuckyCabs, RitzCabs, etc. But when I took Henderson one, the difference was incredible. Couldnt believe the worst attitude shown by a cab driver. All happened this Saturdat when asked the driver of the Unit number 5914, to take me to the airport (level zero) where the metropolitan buses have a stop (I wanted to take the 108 bus line to the Stratosphere tower). The driver insisted on taking the I-15, but I replied to go by the main boulverad (Las Vegas Blvd) He got mad. I wanted to get off, and paid with a 100 dls bill, so he said NOT HAD CHANGE, that if I wanted the change I had to go to a grocery store in order to brake it!! So, I stood in the taxi and had to take the ride. HE WAS DRIVING RECKLESSLY all way to the airport and I really got scared. I though he was going to run over some pedestrians that got into his way. When we arrived he dropped me in the middle of the street in front of the airport and thankfully gor my change back. I called the dispatcher but said to file the report to the Taxi Police!!!! Wow, what a way to expedite solutions!!!!! At a point I heard the dispatcher laughing at what I had to say... AVOID HERDERSON CABS, SPECIALLY THAT ONE WITH THE 5914 NUMBER, YOU CAN GET A FIST ON YOUR MOUTH!!!!!

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Never have had a problem reaching them, they are usually a few minutes early. Tried others, I like this one better.

2
★★★★☆

Never have had a problem reaching them, they are usually a few minutes early. Tried others, I like this one better.

Pros: always early, usually helpful

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worse ever, they dont answer phone... no matter when you call, i dont know how they do biz. i will not call them again, call elsewhere

0
★☆☆☆☆

worse ever, they dont answer phone... no matter when you call, i dont know how they do biz. i will not call them again, call elsewhere

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No matter when you call, you get the message that they are "experiencing an unusually high number of calls" even in the middle of the night! Do your part to help reduce the number of calls they receive, by using another taxi company!

0
★☆☆☆☆

No matter when you call, you get the message that they are "experiencing an unusually high number of calls" even in the middle of the night! Do your part to help reduce the number of calls they receive, by using another taxi company!

Cons: Never answer the phone

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My wife and I took a Henderson taxi from the Mirage to a downtown restaurant a couple of weeks ago. The driver was pleasant, the taxi was clean, the route was direct. But my wife left her cell phone on the back seat. The driver later found it and turned it in. My wife called the company in an attempt to get the driver's name so she could send him a reward for his professionalism. The woman in charge of lost and found -- and there is no way around her -- wouldn't give my wife his name, saying she was too busy. We knew where we took the cab, when we took it, even what kind of car (an SUV) it was. Didn't matter. She wasn't going to be helpful. So the taxi driver will go unthanked for his good deed.

3
★★★☆☆

My wife and I took a Henderson taxi from the Mirage to a downtown restaurant a couple of weeks ago. The driver was pleasant, the taxi was clean, the route was direct. But my wife left her cell phone on the back seat. The driver later found it and turned it in. My wife called the company in an attempt to get the driver's name so she could send him a reward for his professionalism. The woman in charge of lost and found -- and there is no way around her -- wouldn't give my wife his name, saying she was too busy. We knew where we took the cab, when we took it, even what kind of car (an SUV) it was. Didn't matter. She wasn't going to be helpful. So the taxi driver will go unthanked for his good deed.

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We waited 45 minutes for the taxi to show up and it did not come, so we called another company. When the driver from Henderston Taxi came to our house, he screamed at me. He pointed his finger at me yelling and even though we apologized, he continued to scream at me. This was rude and unprofessional. I would not recommend this company to anyone.

1
★☆☆☆☆

We waited 45 minutes for the taxi to show up and it did not come, so we called another company. When the driver from Henderston Taxi came to our house, he screamed at me. He pointed his finger at me yelling and even though we apologized, he continued to scream at me. This was rude and unprofessional. I would not recommend this company to anyone.

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Called them twice. The first call sent me to an open line where I could hear chatter in the room but no one bothered to talk to me. The call right after that, they simply disconnected the call. Maybe they are just too busy to work.

But I'd go elsewere for a taxi. These guys are worthless.

1
★★☆☆☆

Called them twice. The first call sent me to an open line where I could hear chatter in the room but no one bothered to talk to me. The call right after that, they simply disconnected the call. Maybe they are just too busy to work.

But I'd go elsewere for a taxi. These guys are worthless.

Pros: None

Cons: Poor communications

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I usually alway's use Henderson Taxi because there very prompt when called,and they have the best driver's who know the best shortcut's to avoid giving you a ridiculous Cab fare for a trip that could have been traveled in such a shorter time.They also have the option of having a car or SUV come in case you have more people or have luggage.I reccomend Henderson Taxi over any other Taxicab Service in the Las Vegas Area.

4
★★★★☆

I usually alway's use Henderson Taxi because there very prompt when called,and they have the best driver's who know the best shortcut's to avoid giving you a ridiculous Cab fare for a trip that could have been traveled in such a shorter time.They also have the option of having a car or SUV come in case you have more people or have luggage.I reccomend Henderson Taxi over any other Taxicab Service in the Las Vegas Area.

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