Reno Dodge

★★☆☆☆
  • 700 Kietzke Ln

    Reno, NV 89502

    Map & Directions
  • 775-624-9559

Automotive

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Redo Dodge 2

757 Kietzke Ln Reno, NV

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Redo Dodge 2

757 Kietzke Ln Reno, NV

1.8 5
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****Beware****
My now wife and I needed a vehicle.
We went to Reno Dodge in Reno, Nevada.
She wanted a manual car because we lived in the North Shore of Lake Tahoe.
We wanted to have an American brand car that we could afford on a minimum budget.
After the draining of the sales process in the dealership, we left with a 2015 Dodge Dart Aero. We are not flashy people and like easy finances. 5 miles down the road the car engine seized.
(This is a brand new car purchased in 2015. 3 years of headaches, arguments and sleepless nights has finally beat my pride into submission to post and warn people. I apologize to those I could have swayed then.)
We called them, 7:45pm, and they said have it dropped off they are leaving.
Now on the side of 80 until a tow truck showed up, 8:45-9pm. We returned the car and drove our Jeep home.
We told them we needed a car to drive. They said I wouldnt be there in time.
The very next day we told them we did not want the car that it must be a lemon and how they treated us in a time of distress.
They threatened us and told us they would drop the broken car off in our driveway if we dont take the new vehicle they offered. We told them we didnt want it. They told us they will just update the VIN on the approval.
There was the finance manager standing in the doorway and Mo is a large man sitting in front of us. We felt trapped.
They called us 4 days later to come get the car. We told them we dont want it. They sent the salesman to our home with the car and contract.
The finance manager had advised us he needed to the boost the income on the new application, while the salesman was standing in our living room, we, figuring it would make it null and void, called Chrysler to get the loan reversed.
***The salesman presented the contract not a bonded finance manager***
Before we even had this contract signed by us they had already funded the first vehicle.
Chrysler said they couldnt help. We had to pay for it.
The dealership said it was already funded so we are owners.
Because the finance institution and the dealership made us believe there was no other options
In distress we reluctantly signed and then the next set of heartaches began.
P.S. To add insult to injury, they crushed us with a 13% interest rate when we had 680 fica scores.
The payment book came in with $490 payments.
We tried to trade out of the car.
The car was $10,000 negative the day it was delivered to us.
Since then, the cars clutch has went out three times. The pcv valve blew out and threw oil everywhere. The speakers have gone out and had to be replaced. We have been in a rental more than our car. We tried lemon law however because we moved from one side of the country to the other we had too many miles even though it had been to the service departments of Reno, Carson City, Denver, Stateboro and Jackson Ga.
***All this was warranties after what seemed like 100 phone calls***
Our car is in almost perfect condition.
We now cannot afford this vehicle 3 years later.
This $490 payment has driven my wife to tears everytime Chrysler calls.
Today Chrysler called and told us to try and trade it in because we keep on the of repossession.
This again adds insult to injury.
Is there anything I can do?
Yes inform you where not to go.
We have done our duty as responsible adults and paid our bills.

1
★☆☆☆☆

****Beware****
My now wife and I needed a vehicle.
We went to Reno Dodge in Reno, Nevada.
She wanted a manual car because we lived in the North Shore of Lake Tahoe.
We wanted to have an American brand car that we could afford on a minimum budget.
After the draining of the sales process in the dealership, we left with a 2015 Dodge Dart Aero. We are not flashy people and like easy finances. 5 miles down the road the car engine seized.
(This is a brand new car purchased in 2015. 3 years of headaches, arguments and sleepless nights has finally beat my pride into submission to post and warn people. I apologize to those I could have swayed then.)
We called them, 7:45pm, and they said have it dropped off they are leaving.
Now on the side of 80 until a tow truck showed up, 8:45-9pm. We returned the car and drove our Jeep home.
We told them we needed a car to drive. They said I wouldnt be there in time.
The very next day we told them we did not want the car that it must be a lemon and how they treated us in a time of distress.
They threatened us and told us they would drop the broken car off in our driveway if we dont take the new vehicle they offered. We told them we didnt want it. They told us they will just update the VIN on the approval.
There was the finance manager standing in the doorway and Mo is a large man sitting in front of us. We felt trapped.
They called us 4 days later to come get the car. We told them we dont want it. They sent the salesman to our home with the car and contract.
The finance manager had advised us he needed to the boost the income on the new application, while the salesman was standing in our living room, we, figuring it would make it null and void, called Chrysler to get the loan reversed.
***The salesman presented the contract not a bonded finance manager***
Before we even had this contract signed by us they had already funded the first vehicle.
Chrysler said they couldnt help. We had to pay for it.
The dealership said it was already funded so we are owners.
Because the finance institution and the dealership made us believe there was no other options
In distress we reluctantly signed and then the next set of heartaches began.
P.S. To add insult to injury, they crushed us with a 13% interest rate when we had 680 fica scores.
The payment book came in with $490 payments.
We tried to trade out of the car.
The car was $10,000 negative the day it was delivered to us.
Since then, the cars clutch has went out three times. The pcv valve blew out and threw oil everywhere. The speakers have gone out and had to be replaced. We have been in a rental more than our car. We tried lemon law however because we moved from one side of the country to the other we had too many miles even though it had been to the service departments of Reno, Carson City, Denver, Stateboro and Jackson Ga.
***All this was warranties after what seemed like 100 phone calls***
Our car is in almost perfect condition.
We now cannot afford this vehicle 3 years later.
This $490 payment has driven my wife to tears everytime Chrysler calls.
Today Chrysler called and told us to try and trade it in because we keep on the of repossession.
This again adds insult to injury.
Is there anything I can do?
Yes inform you where not to go.
We have done our duty as responsible adults and paid our bills.

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.

Beside the fact that they tried to sell me a wrecked truck for 22,000$ I ended up driving of the lot with a new dodge. Told that my financing was secured at a low rate of 12% LOL, I was called back the next week and told my new rate was 15.99 but not to worry. Several days later I was told to bring the truck back because they could not secure a lender(when I left the first time I was told I was locked in at 12%). Bottom line don't buy a truck here almost any other dodge dealer will give you a much better price. Also the salesmen are sleezy and the staff is rude!!!

0
★☆☆☆☆

Beside the fact that they tried to sell me a wrecked truck for 22,000$ I ended up driving of the lot with a new dodge. Told that my financing was secured at a low rate of 12% LOL, I was called back the next week and told my new rate was 15.99 but not to worry. Several days later I was told to bring the truck back because they could not secure a lender(when I left the first time I was told I was locked in at 12%). Bottom line don't buy a truck here almost any other dodge dealer will give you a much better price. Also the salesmen are sleezy and the staff is rude!!!

.

I bought a used car there and during a later inspection was told to look in the trunck under the caprpet and it was pointed out the car had been wrecked and repaired, i returned to the dealer to be told "Sorry" not their problem. I was treated very rudely and esetially told there was nothing they could do about it...selling me a wrecked car!

0
★☆☆☆☆

I bought a used car there and during a later inspection was told to look in the trunck under the caprpet and it was pointed out the car had been wrecked and repaired, i returned to the dealer to be told "Sorry" not their problem. I was treated very rudely and esetially told there was nothing they could do about it...selling me a wrecked car!

Pros: nothing

Cons: dishonest about vehicle history

.

I went to Reno Dodge after researching trucks on-line for months. Upon walking into the dealership, I was greeted by a very knowledgeable sales person. He took the time to show me several trucks in different colors, packages, etc. I test drove three of them and made my choice. The sales staff at Reno Dodge gave me a great deal on my truck and a fair price for my trade-in. The finance options they presented were better than what I was quoted at my bank. I would recomend this dealership to anyone looking for a new or used vehicle.

5
★★★★★

I went to Reno Dodge after researching trucks on-line for months. Upon walking into the dealership, I was greeted by a very knowledgeable sales person. He took the time to show me several trucks in different colors, packages, etc. I test drove three of them and made my choice. The sales staff at Reno Dodge gave me a great deal on my truck and a fair price for my trade-in. The finance options they presented were better than what I was quoted at my bank. I would recomend this dealership to anyone looking for a new or used vehicle.

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Probably my worst experience with car sales is with this business.

First, their salesman are cronies. I went to test drive a truck in their used section and took it on 395--the 'first' salesman with me. That went OK. When we returned, I guess he signaled for assistance and another, aggressive salesman named Alan came up and started to totally hound me. He was continually antagonizing and pressured me to look at a newer truck.

It didn't stop there. Their manager, tall guy named Mark and wore sunglasses even though it was almost dark, came next. So I'm standing there with three salesman questioning and pressuring me to get a new Hemi Ram--something I told them I'm not commited to.

I walked off and they get upset (esp. Alan -- loud mouth, salesman type). Do yourself a huge favor. If you must get a Dodge at least take a look at Carson City first as this dealership has a working strategy down to pressure people. I DO NOT reccomend this business, in the least.

1
★☆☆☆☆

Probably my worst experience with car sales is with this business.

First, their salesman are cronies. I went to test drive a truck in their used section and took it on 395--the 'first' salesman with me. That went OK. When we returned, I guess he signaled for assistance and another, aggressive salesman named Alan came up and started to totally hound me. He was continually antagonizing and pressured me to look at a newer truck.

It didn't stop there. Their manager, tall guy named Mark and wore sunglasses even though it was almost dark, came next. So I'm standing there with three salesman questioning and pressuring me to get a new Hemi Ram--something I told them I'm not commited to.

I walked off and they get upset (esp. Alan -- loud mouth, salesman type). Do yourself a huge favor. If you must get a Dodge at least take a look at Carson City first as this dealership has a working strategy down to pressure people. I DO NOT reccomend this business, in the least.

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