CenturyLink

★★★★★
CenturyLink, formerly EMBARQ - more than local phone service.
  • 330 S. Valley View Blvd

    Las Vegas, NV 89108

    Map & Directions
  • 702-244-7469

About CenturyLink

Hours
Mon. - Fri. 8am - 5pm;Sat. - Sun. CLOSED

Communications & Utilities

Communications & Utilities
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5 15
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I'm not happy with CenturyLink. They give selective service with their internet speed. I had decent speed when I lived in the Spencer and Tropicana area but when I moved just east of Eastern my speed was drastically slower. They didn't

3
★★★★★

I'm not happy with CenturyLink. They give selective service with their internet speed. I had decent speed when I lived in the Spencer and Tropicana area but when I moved just east of Eastern my speed was drastically slower. They didn't

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First of all, I would like to start off with the fact that I bought Prism TV to fully take advantage of the television I paid way too much for. Am I happy with what it does for the TV? ABSOLUTELY! Prism boasts a Blue Ray quality picture

3
★★★★★

First of all, I would like to start off with the fact that I bought Prism TV to fully take advantage of the television I paid way too much for. Am I happy with what it does for the TV? ABSOLUTELY! Prism boasts a Blue Ray quality picture

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If you live in 89074 find another internet provider. Essentially "high speed" dsl service. Drops out DAILY, takes 3 days to get a service call. I have had all the types of internet service over the years and Centurylink is by far the worst

3
★★★★★

If you live in 89074 find another internet provider. Essentially "high speed" dsl service. Drops out DAILY, takes 3 days to get a service call. I have had all the types of internet service over the years and Centurylink is by far the worst

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I signed up for Prism. Picture was great! The signal feed CRASHED after 6 days, because it is a telephone company first (with union repair men) it took 32 hours to get a repair guy to my house.... that sucks when you want to watch TV. It

3
★★★★★

I signed up for Prism. Picture was great! The signal feed CRASHED after 6 days, because it is a telephone company first (with union repair men) it took 32 hours to get a repair guy to my house.... that sucks when you want to watch TV. It

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I wish there was a way to leave no stars, but I'll give one so I can write the post.
I could live with the slower-than-Cox internet, the tv that randomly shuts off, and the phone that has needed to be reset twice in the last three months,

3
★★★★★

I wish there was a way to leave no stars, but I'll give one so I can write the post.
I could live with the slower-than-Cox internet, the tv that randomly shuts off, and the phone that has needed to be reset twice in the last three months,

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The day Centurylink acquired Embarq was the day that our Internet service started being capped.

The service would simply turn off at the same time every day. You call them and they tell you to rebooth the modem and it starts to work again

3
★★★★★

The day Centurylink acquired Embarq was the day that our Internet service started being capped.

The service would simply turn off at the same time every day. You call them and they tell you to rebooth the modem and it starts to work again

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Left DirecTV after 14 years of service due to cost savings. \r
Worrible idea. After three months of calling customer service, re-booting receivers, and NO SHOW techincians; I've gone back to DCTV which is; as stated costing me more.

3
★★★★★

Left DirecTV after 14 years of service due to cost savings. \r
Worrible idea. After three months of calling customer service, re-booting receivers, and NO SHOW techincians; I've gone back to DCTV which is; as stated costing me more.

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I've been with Sprint and now CenturyLink for over 10 years and only started having problems with them when CL took over. I changed my auto-pay account in November before my billing came out. In December, they didn't draft either the new

3
★★★★★

I've been with Sprint and now CenturyLink for over 10 years and only started having problems with them when CL took over. I changed my auto-pay account in November before my billing came out. In December, they didn't draft either the new

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Just got Prism-HD on Tuesday Dec.21st along with the phone and 10meg dsl bundle. I had the 10 meg service already so that is part of my complaint. First off it's now Sunday. I have only 1 working TV out of 3. 1 of the others pixelates

3
★★★★★

Just got Prism-HD on Tuesday Dec.21st along with the phone and 10meg dsl bundle. I had the 10 meg service already so that is part of my complaint. First off it's now Sunday. I have only 1 working TV out of 3. 1 of the others pixelates

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Century link Prism tv is fabulous. I've had Dish network who absoutely sucks with tv and billing problems. Then we got Cox which was worse except there was no contract which was sort of nice but the cost was outrageous. Now we have Century Link prism tv and internet service.... one word WOW The HD is the best I've ever seen. You can DVR up to 4 shows at the same time and watch them all from whatever tv you want. The cost is way cheaper than I have ever paid with both of the other companies.

5
★★★★★

Century link Prism tv is fabulous. I've had Dish network who absoutely sucks with tv and billing problems. Then we got Cox which was worse except there was no contract which was sort of nice but the cost was outrageous. Now we have Century Link prism tv and internet service.... one word WOW The HD is the best I've ever seen. You can DVR up to 4 shows at the same time and watch them all from whatever tv you want. The cost is way cheaper than I have ever paid with both of the other companies.

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JUST GOT PRISM AND THE NON HD CHANNELS SUCK! nOT CLEAR AND THE PICTURE SEEMS TO BE PULSATING! tHEY CANT FIGURE OUT WHY. tHEY ARE NEW TO MY AREA. pORT cHARLOTTE FL. aLSO, THE SMALL CHANNEL REVIEW BOOK IS COMPLETRLY BLURED! hD IS OK BUT AT

3
★★★★★

JUST GOT PRISM AND THE NON HD CHANNELS SUCK! nOT CLEAR AND THE PICTURE SEEMS TO BE PULSATING! tHEY CANT FIGURE OUT WHY. tHEY ARE NEW TO MY AREA. pORT cHARLOTTE FL. aLSO, THE SMALL CHANNEL REVIEW BOOK IS COMPLETRLY BLURED! hD IS OK BUT AT

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After 10 years of Cox Cable Tv service that got worse as their rates went up and internet service that got so bad I switched to DSL, I was ready for anything that might be an improvement. Considered a Dish until a few neighbors shared

3
★★★★★

After 10 years of Cox Cable Tv service that got worse as their rates went up and internet service that got so bad I switched to DSL, I was ready for anything that might be an improvement. Considered a Dish until a few neighbors shared

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It all started when we visited the century link store on Sunset/Marks the woman (Ivy) who sold us PRISM TV service told us the install would be 2 hours outside the home and 10 min inside and that was a lie! Actually the install was 5 hours inside the home with an incompetent tech sweating all over our furniture. The service itself is fair, TV is missing some channels and HD that all competitors carry. The claimed 10Mbps internet is really between 4-6Mbps with spikes to 8. Tuesday the cable-box suffered catastrophic failure when calling they said it would be the next morning for repair, Well they never showed up and it has been 48 hours without service we have talked to more than 15 different people, been transferred nearly 50 times, and been lied to 11 times still no repair and no answer as to when. THIS IS THE WORST CUSTOMER EXPERIENCE i HAVE EVER HAD!!!!

0
★☆☆☆☆

It all started when we visited the century link store on Sunset/Marks the woman (Ivy) who sold us PRISM TV service told us the install would be 2 hours outside the home and 10 min inside and that was a lie! Actually the install was 5 hours inside the home with an incompetent tech sweating all over our furniture. The service itself is fair, TV is missing some channels and HD that all competitors carry. The claimed 10Mbps internet is really between 4-6Mbps with spikes to 8. Tuesday the cable-box suffered catastrophic failure when calling they said it would be the next morning for repair, Well they never showed up and it has been 48 hours without service we have talked to more than 15 different people, been transferred nearly 50 times, and been lied to 11 times still no repair and no answer as to when. THIS IS THE WORST CUSTOMER EXPERIENCE i HAVE EVER HAD!!!!

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If anyone uses this service. Beware of how they switch your long distance. I requested the unlimited long distance for $15.00 per month. They never added it on and then put on there most expensive plan. I called and they said they would take care of it. They did not and still today when I looked once again it's still not changed. I went online to see what is the best home service to use and lo and behold I see other blogs that this has happened to them. Beware of this company. I'm changing my service today and it will not be Embarq.

0
★☆☆☆☆

If anyone uses this service. Beware of how they switch your long distance. I requested the unlimited long distance for $15.00 per month. They never added it on and then put on there most expensive plan. I called and they said they would take care of it. They did not and still today when I looked once again it's still not changed. I went online to see what is the best home service to use and lo and behold I see other blogs that this has happened to them. Beware of this company. I'm changing my service today and it will not be Embarq.

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called sprint and explained we could not call out from the home,it is the new area and no towers are in,they offered us a special rate due to the fact we had todrive a mile to use the phone,then minutes were added,so it helped the problem vs changing cells and carriers,they are now going to be putting towers in the area,so we will finally get reception on the phone!

PROS: were willing to listen and help
CONS: no towers in area yet

4
★★★★☆

called sprint and explained we could not call out from the home,it is the new area and no towers are in,they offered us a special rate due to the fact we had todrive a mile to use the phone,then minutes were added,so it helped the problem vs changing cells and carriers,they are now going to be putting towers in the area,so we will finally get reception on the phone!

PROS: were willing to listen and help
CONS: no towers in area yet

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