Bobby Page's Dry Cleaners

★★★☆☆
  • 8155 S Virginia St 450

    Reno, NV 89511

    Map & Directions
  • 775-851-8900

About Bobby Page's Dry Cleaners

Hours
Mon. - Fri. 7am - 6pm;Sat. 9am - 5pm;Sun. CLOSED

Personal Services

Personal Services
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Bobby Page's Dry Cleaners

1620 Robb Dr C2 Reno, NV

3.25 4
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.

After ruining my $400 USMC ball gown, I patiently discussed a resolution with this cleaners, and three weeks later & three additional trips to the store, all they will finally do is give a store credit for the cost of the cleaning. After

3
★★★★★

After ruining my $400 USMC ball gown, I patiently discussed a resolution with this cleaners, and three weeks later & three additional trips to the store, all they will finally do is give a store credit for the cost of the cleaning. After

.

The woman at the South Mc Carran location is very rude and has horrible customer service. Although I didn't catch her name, she is quite easy to pin point, as you can find her reprimanding potential customers who park in front of her office. She barks at them to move their vehicles if they've been parked there for more than 5 minutes. I could understand if she asked nicely (which we all learned by the 1st grade) but her approach is mean, assuming, and very off putting. If I ever would have taken my service there, I definitely won't now because I know how she treats people.

1
★☆☆☆☆

The woman at the South Mc Carran location is very rude and has horrible customer service. Although I didn't catch her name, she is quite easy to pin point, as you can find her reprimanding potential customers who park in front of her office. She barks at them to move their vehicles if they've been parked there for more than 5 minutes. I could understand if she asked nicely (which we all learned by the 1st grade) but her approach is mean, assuming, and very off putting. If I ever would have taken my service there, I definitely won't now because I know how she treats people.

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I would never use any other dry cleaners in this area. I began using Bobby Page's back in the late 90's when my National Guard unit used them in Carson City for all our military uniforms. I was so impressed I began using them for all my civilian needs too. When I moved to Reno I naturally used them. I went to the store that used to be on Moana and found that the co-owner Steve was as hard, if not harder, worker than his employees! He was always very pleasant and tried extremely hard to satisfy his customers. Now that I am in the northwest I use either the Robb Drive or Sharlands stores and love both of them! I, too, have had problems with items from time to time but they ALWAYS own up to their mistakes and have always replaced or repaired any damages. Mistakes do happen and they are human but I have never had a problem with them not making restitution. I would never go anywhere else...you won't find customer service like they have anywhere else!!

2
★★★★★

I would never use any other dry cleaners in this area. I began using Bobby Page's back in the late 90's when my National Guard unit used them in Carson City for all our military uniforms. I was so impressed I began using them for all my civilian needs too. When I moved to Reno I naturally used them. I went to the store that used to be on Moana and found that the co-owner Steve was as hard, if not harder, worker than his employees! He was always very pleasant and tried extremely hard to satisfy his customers. Now that I am in the northwest I use either the Robb Drive or Sharlands stores and love both of them! I, too, have had problems with items from time to time but they ALWAYS own up to their mistakes and have always replaced or repaired any damages. Mistakes do happen and they are human but I have never had a problem with them not making restitution. I would never go anywhere else...you won't find customer service like they have anywhere else!!

Pros: Excellent customer service, try very hard to satisfy your needs, very prompt with items

Cons: Hmmm...none!

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Ruined a piece of clothing, took three weeks and four visits to get resolved and basically blamed the brand for defective cloth. After all that did not even refund the cost of ruining the item!

0
★☆☆☆☆

Ruined a piece of clothing, took three weeks and four visits to get resolved and basically blamed the brand for defective cloth. After all that did not even refund the cost of ruining the item!

Pros: none

Cons: bad service high prices

 

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